Source · LGO (Local Government & Social Care Ombudsman)

Welwyn Hatfield Borough Council

LGO (Local Government & Social Care Ombudsman) Upheld Reference 25-024-273 Sector Benefits And Tax Category Council Tax Support Decided 03 June 2026

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Original decision on the LGO (Local Government & Social Care Ombudsman) website ↗

Publisher summary

We will not investigate Miss X’s complaint about council tax recovery. This is because the Council has remedied the injustice caused by poor communication and delay during its complaints process. An investigation by the Ombudsman would not lead to a different outcome.

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Read on the LGO (Local Government & Social Care Ombudsman) website

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25-019-107	14 Jul 2026	Summary: We decided that we should not investigate Mr X’s complaint about a noise nuisance. We found the Council’s investigation …	Upheld
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25-026-849	24 Mar 2026	Summary: We will not investigate this complaint about recovery of an overpayment because there is insufficient evidence of fault by …	Other

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