Source · LGO (Local Government & Social Care Ombudsman)

London Borough of Barnet

LGO (Local Government & Social Care Ombudsman) Other Reference 24-010-408 Sector Transport And Highways Category Highway Repair And Maintenance Decided 22 November 2024

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Full decision

The Ombudsman's final decision

Summary: We will not investigate this complaint about a failure to maintain a speed camera. The complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The matter complained of is not an administrative function of the Council.

The complaint

Miss X complains the Council will not take responsibility for maintaining a faulty speed camera.

The Ombudsman’s role and powers

The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.

We cannot investigate complaints about actions which are not the administrative function of a council. (Local Government Act 1974, section 26(1) as amended).

How I considered this complaint

I considered information provided by Miss X.

I considered the Ombudsman’s Assessment Code.

Final decision

We will not investigate Miss X’s complaint because the Council confirms it does not own or maintain any speed cameras. Therefore this complaint does not concern an administrative function of the Council.

Investigator's decision on behalf of the Ombudsman

View original on LGO (Local Governme… website

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