Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 24-013-810 | Norfolk County Council | Children S Care Services | Other | 20 Oct 2025 |
| 25-006-744 | Norfolk County Council | Children S Care Services | Other | 15 Oct 2025 |
| 25-009-710 | Norfolk County Council | Education | Other | 12 Oct 2025 |
| 24-023-290 | Norfolk County Council | Education | Upheld | 8 Oct 2025 |
| 25-005-714 | Norfolk County Council | Children S Care Services | Other | 7 Oct 2025 |
| 24-013-870 | Norfolk County Council | Education | Upheld | 23 Sep 2025 |
| 25-006-241 | Norfolk County Council | Children S Care Services | Other | 21 Sep 2025 |
| 24-020-292 | Norfolk County Council | Adult Care Services | Upheld | 21 Sep 2025 |
| 24-013-106 | Norfolk County Council | Adult Care Services | Upheld | 18 Sep 2025 |
| 25-006-338 | Norfolk County Council | Children S Care Services | Other | 16 Sep 2025 |
| 24-016-539 | Norfolk County Council | Adult Care Services | Upheld | 16 Sep 2025 |
| 25-003-747 | Norfolk County Council | Education | Other | 9 Sep 2025 |
| 24-022-075 | Norfolk County Council | Other Categories | Other | 2 Sep 2025 |
| 25-000-567 | Norfolk County Council | Adult Care Services | Other | 31 Aug 2025 |
| 25-001-437 | Norfolk County Council | Adult Care Services | Other | 18 Aug 2025 |
| 24-010-971 | Norfolk County Council | Education | Not Upheld | 11 Aug 2025 |
| 25-002-847 | Norfolk County Council | Transport And Highways | Other | 5 Aug 2025 |
| 24-008-908 | Norfolk County Council | Adult Care Services | Upheld | 4 Aug 2025 |
| 25-001-374 | Norfolk County Council | Adult Care Services | Other | 4 Aug 2025 |
| 25-000-229 | Norfolk County Council | Adult Care Services | Other | 28 Jul 2025 |
| 24-013-283 | Norfolk County Council | Adult Care Services | Upheld | 24 Jul 2025 |
| 24-023-398 | Norfolk County Council | Adult Care Services | Other | 22 Jul 2025 |
| 25-000-633 | Norfolk County Council | Children S Care Services | Upheld | 15 Jul 2025 |
| 25-001-813 | Norfolk County Council | Education | Other | 15 Jul 2025 |
| 25-000-139 | Norfolk County Council | Adult Care Services | Other | 13 Jul 2025 |