Source · Ombudsman decisions
LGO Individual Decisions
34,823 total decisions
11,954 investigated
9,689 upheld
81% upheld of investigated
Years: Jan 2022–Feb 2026
34,823 published decisions from the Local Government & Social Care Ombudsman. The Local Government & Social Care Ombudsman investigates complaints about councils and registered social care providers in England. Source: lgo.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 23-013-927 | London Borough of Richmond upon Thames | Education | Upheld | 13 Dec 2024 |
| 24-014-781 | London Borough of Richmond upon Thames | Other Categories | Other | 6 Dec 2024 |
| 23-021-056 | London Borough of Richmond upon Thames | Education | Upheld | 27 Nov 2024 |
| 24-004-043 | London Borough of Richmond upon Thames | Education | Upheld | 25 Nov 2024 |
| 24-008-638 | London Borough of Richmond upon Thames | Adult Care Services | Other | 19 Nov 2024 |
| 24-002-876 | London Borough of Richmond upon Thames | Benefits And Tax | Not Upheld | 13 Nov 2024 |
| 24-014-202 | London Borough of Richmond upon Thames | Transport And Highways | Other | 12 Nov 2024 |
| 24-008-104 | London Borough of Richmond upon Thames | Children S Care Services | Other | 11 Nov 2024 |
| 24-010-236 | London Borough of Richmond upon Thames | Benefits And Tax | Other | 22 Oct 2024 |
| 24-011-543 | London Borough of Richmond upon Thames | Benefits And Tax | Other | 20 Oct 2024 |
| 24-008-730 | London Borough of Richmond upon Thames | Children S Care Services | Other | 9 Oct 2024 |
| 24-006-257 | London Borough of Richmond upon Thames | Education | Other | 6 Oct 2024 |
| 24-007-201 | London Borough of Richmond upon Thames | Children S Care Services | Other | 24 Sep 2024 |
| 24-006-084 | London Borough of Richmond upon Thames | Education | Other | 10 Sep 2024 |
| 23-018-891 | London Borough of Richmond upon Thames | Housing | Upheld | 10 Sep 2024 |
| 24-005-410 | London Borough of Richmond upon Thames | Other Categories | Other | 13 Aug 2024 |
| 24-003-466 | London Borough of Richmond upon Thames | Benefits And Tax | Other | 17 Jul 2024 |
| 24-002-832 | London Borough of Richmond upon Thames | Planning | Other | 2 Jul 2024 |
| 24-002-563 | London Borough of Richmond upon Thames | Children S Care Services | Other | 25 Jun 2024 |
| 24-001-799 | London Borough of Richmond upon Thames | Planning | Other | 20 Jun 2024 |
| 23-021-380 | London Borough of Richmond upon Thames | Transport And Highways | Other | 17 Jun 2024 |
| 23-019-035 | London Borough of Richmond upon Thames | Children S Care Services | Other | 17 Jun 2024 |
| 23-021-388 | London Borough of Richmond upon Thames | Other Categories | Other | 3 Jun 2024 |
| 23-021-411 | London Borough of Richmond upon Thames | Adult Care Services | Other | 3 Jun 2024 |
| 24-000-557 | London Borough of Richmond upon Thames | Other Categories | Other | 3 Jun 2024 |