Regime/Time Out of Cell
Repeated
Detained people should be given information of their ‘process journey’. The Board continues to note that the welfare of detained people has been adversely affected by a lack of understanding of where they are being taken and understands that work has begun to address this issue but is disappointed as to the length of time that it has taken to solve this problem.
Regime/Time Out of Cell
Repeated
The Board recommends that detained people should not be held at Manston for longer than 24 hours and continue not to have detentions longer than 96 hours in a RHR.
Regime/Time Out of Cell
Repeated
Have visual information on the screens and for interviewing instead of just written format.
Safety
Repeated
Try to make induction booths more private, so detained people, can feel at ease answering personal questions.
Safety
Repeated
Ensure that the Board receives the ‘Safer Detention & Security Reports’, as required.
Estate/Conditions
Repeated
Ensure that the cleaning contractor for KIU & Manston marquees provide consistently high levels of service.
Estate/Conditions
Repeated
Request that contractors work with the Home Office to get repairs completed promptly and quickly.
Safety
Repeated
The Board were concerned that interviews were not held privately which would make it more difficult for detained persons to reveal personal information which might be relevant to vulnerabilities, potentially causing a risk to their welfare.
Estate/Conditions
The isolation units which are used to isolate cases with scabies/diphthetria have always been considered by the Board to be inadequate, inappropriate and unsatisfactory.
Estate/Conditions
At WJF, there are toilet facilities and a couple of showers. However, the showers were mainly used to treat arrivals with petrol splashes (which could cause substantial burns) in order to wash wounds. The Board found the toilets to be stocked with feminine sanitary products. As mentioned above, WJF have portaloos. During the reporting year, there have been several instances when the cleaning of the toilets was not of an acceptable standard. Portaloos can often have a residual smell, and the smell has sometimes been repugnant.
Estate/Conditions
Repeated
Over the year, the showers have been prone to some flooding, and repairs have gone on for months. During the year, the shower has proved to be a problem, with water not all going down the drain; some seeping into the Induction Room. It never seemed to be fixed quickly, and has also been a recurring problem. This means the shower is out of use during this time. The Board consider the problem to be delays in the Home Office giving approval for repairs to be carried out.
Regime/Time Out of Cell
detained people still sleep on floor mats which the Board does not consider to be acceptable. When the facility was busy, there was often no floor space to be seen in the marquees with individuals sleeping in close proximity.
Estate/Conditions
The RHRs each have a recreational room to facilitate the 12 detained men per corridor. These rooms only have three or four chairs each and are inadequate to serve 12 people.
Food/Catering
Repeated
During the reporting year, there were concerns that some detained people did not like the food being served at Manston. On one particular occasion, out of six dishes, four were ‘curried’. The Board felt that more nutritious food should be served to children, especially when they are on the premises for long periods of time; as they had been in the previous year.