Independent Monitoring Boards annual report

Frankland

Report year 2023 Published 9 Oct 2024 Type Prison, category Category A, dispersal Population 840 Responsible body HMP Frankland 4 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP Frankland, a Category A dispersal prison, operated close to its 852 capacity, maintaining a generally safe environment despite some serious assaults. The IMB noted improvements in healthcare provision, reducing a previous 'enhanced surveillance' status, and a 75% achievement rate in education. Persistent concerns include outdated CCTV, ongoing kitchen equipment breakdowns and heating issues causing lost workdays, and long-standing problems with prisoner property during transfers. The Board also highlighted challenges in mental health provision for complex cases and inadequate facilities for older and disabled prisoners.

Positive findings

Summary written by this site (AI-generated)
The IMB is overall satisfied that HMP Frankland is a safe environment, with wings frequently reported as calm and settled. Staff demonstrate a strong focus on intelligence and risk assessments to minimise conflict, and the establishment compares favourably with other dispersal prisons. The kitchen consistently provides high-standard, nutritious food with six choices daily. Staff and prisoner relationships are generally good, with chaplains providing a visible presence and support for religious festivals. Healthcare provision has improved, leading to the standing down of 'enhanced surveillance'. The education department has fostered positive relationships, resulting in a 75% overall achievement rate for learners, including high-risk prisoners outperforming peers on GCSE English. OMU backlog for OASys reviews was significantly reduced, and family visits are well-organised and popular, with in-cell telephone installation nearing completion.

Recommendations

All 4 recommendations

Key concerns

All 11 key concerns

Recommendations 4 items · 3 repeated

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Response: Noted

Addressee: Ministry of Justice · Topic: Food

Recommendation (the Board's words)
The preparation of food for religious beliefs often challenges an already limited daily prison meal allowance. When will the Minister raise the allowance, in line with the rise in the cost of food?
Government response (as published)
I appreciate your concerns around food budgets and the challenges of being able to prepare food that adheres to religious beliefs, particularly with an increase in the cost of living. As the Board will be aware, all prison food budgets are determined locally by the Governor in Public Sector Prisons (or the Director in privately managed prisons) and kept under review as part of normal budget allocation planning. Prison Rules require that prisoners are provided with three meals a day that are varied, nutritious and meet the religious, cultural, and medical needs of all. The catering for religious festivals must also be equitable across the faiths. However, it is fair to say that certain specialist food types due to religion and beliefs are becoming more popular and requirements for such come at an inflated cost compared to other general food supplies. Locally at HMP Frankland, more ‘in-house’ cooking of items rather than ‘bought in’ items is the preferred choice to ensure price and nutritional value.

Source text verified

Recommendation 2

Response: In progress

Addressee: HMPPS · Topic: Estate · Repeated from a previous year

Recommendation (the Board's words)
What can be done to replace and /or repair essential kitchen equipment, so that extra costs involved in preparing food do not occur?
Government response (as published)
The Facilities Management (FM) provider has engaged with their specialist subcontractor to deliver all essential repairs. The FM provider has acknowledged that historically, repairs have not been delivered within a timely manner and they are working closely with their subcontractor on a way forward to ensure essential kitchen equipment is repaired on time. In addition to this, the property team will continue to submit capital bids for the continual replacement of ageing catering equipment to support a reduction in future breakdowns.

Source text verified

Recommendation 3

Response: In progress

Addressee: HMPPS · Topic: Regime · Repeated from a previous year

Recommendation (the Board's words)
The loss of working days for prisoners at HMP Frankland, due to ineffective heating, has been an issue reported on over a number of years in our annual reports. What are your plans to rectify this ongoing issue?
Government response (as published)
It is regrettable that heating the workshops continues to be an issue. Capital funding has been approved for replacement of some of the heating systems. This work is currently being costed by the FM provider with an aim to deliver before the end of the financial year. This will enable the prison to replace a minimum of two of the workshop heating systems and improve this long-standing situation. Future bids will be submitted to continue this upgrade to the buildings systems and improve the situation within the workshops. In the meantime, mobile/temporary heaters will operate in certain workshops, prisoners will be offered warm clothing, and the heating will now be switched on over the weekend to try and ensure required temperatures are maintained for the working week.

Source text verified

Recommendation 4

Addressee: Governor / Director · Topic: Staffing · Repeated from a previous year

Recommendation (the Board's words)
With the new band 6 dedicated neurodiversity support manager in position, when will there be an additional training programme to develop specialist wing staff to work with prisoners who have dementia and autism?

Source text verified

Key concerns 11 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Safety

The safety of prisoners and staff is compromised by the outdated CCTV provision, which leads to blind spots around the estate.

Key concern 2

Estate/Conditions · Repeated from a previous year

The frequent issues arising from kitchen equipment breakdown and the time taken to replace or repair it does sometimes affect the provision. This is a consistent issue.

Key concern 3

Regime/Time Out of Cell · Repeated from a previous year

The loss of working days for prisoners at HMP Frankland, due to ineffective heating, has been an issue reported on over a number of years in our annual reports.

Key concern 4

Segregation

There is an issue regarding prisoners being held in segregation for a longer period than regulations stipulate.

Key concern 5

Other · Repeated from a previous year

Prisoner transfer to and from Frankland consistently leads to numerous complaints regarding property, as in, late arrival or, in some cases, property not arriving at all. This has been a problem for many years and never seems to get resolved.

Key concern 6

Healthcare

Complaints regarding healthcare from prisoners have been a concern throughout the reporting year, especially in relation to medication.

Key concern 7

Healthcare

The facilities for pharmacy dispensing on the lower wings are inadequate and in need of upgrading to make them fit for purpose.

Key concern 8

Mental Health

Mental health provision for complex cases is a concern.

Key concern 9

Estate/Conditions · Repeated from a previous year

The cells on wings are unsuitable for these prisoners (with social care needs). Showering provision is also inappropriate. Although provision has been made to use toilets on nearby wings, there are no disabled toilets in the healthcare waiting rooms.

Key concern 10

Mental Health

Dementia care services remain a concern.

Key concern 11

Substance Misuse · Repeated from a previous year

The issue of illicit drug availability is still a major concern.

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody2not recorded

Population

Population840
Operational capacity852

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 21 9
Canteen, facility list, catalogues 4 10
Discipline, including adjudications, incentives scheme, sanctions 7 4
Equality 7 4
Finance, including pay, private monies, spends 7 5
Food and kitchens 10 7
Health, including physical, mental, social care 17 13
Letters, visits, telephones, public protection, restrictions 13 15
Miscellaneous 54 90
Property during transfer or in another facility 4 4
Property within the establishment 11 22
Purposeful activity, including education, work, training, time out of cell 11 12
Sentence management, including HDC (home detention curfew), ROTL (release on temporary licence), parole, release dates, re-categorisation 2 18
Staff/prisoner concerns, including bullying 26 52
Transfers 11 13

Report details

Establishment
Frankland
Type
Prison, category Category A, dispersal
Report year
2023
Published
9 October 2024
Responsible body
HMP Frankland
Recommendations
4
MoJ rating (2025/26)
3, Good

Service providers

ServiceProvider
Dental servicesBurgess & Hyder Dental Services
Facilities maintenance, cleaning and other small worksAmey
Healthcare (nursing and support, therapy, pharmacy, GP, clinical substance misuse)Spectrum Community Health CIC (Spectrum)
Learning and skills developmentMilton Keynes College Group (MKCG)
Mental health servicesTees, Esk and Wear Valleys NHS Foundation Trust
Non-clinical substance misuseHumankind
Prisoner escort services (non-Category A)GEOAmey
Security supportDurham Police

Related inspections and investigations

HMIP inspection, 4 Mar 2024

Unannounced · Safety 3 · Respect 3 · Activity 3 · Release 3

HMIP inspection, 13 Jan 2020

Unannounced

Sharon Butcher

Prevention of future deaths report · 31 Mar 2015 · State Custody related deaths

Other reports for Frankland

2025

Published 18 Aug 2026 · Population 813 · Key concerns recorded

2024

Published 27 May 2025 · Key concerns recorded

2022

Published 26 May 2023 · Population 825 · Key concerns recorded

2021

Published 25 Mar 2022 · Population 816 · Self-harm 461 · Key concerns recorded