Source · IMB Annual Report
New Hall
Year: 2024
Published: 5 Feb 2025
Type: Prison · Cat HMP/YOI
Population: 365
Recommendations: 4
Key concerns
Positive findings
HMP/YOI New Hall, a closed category prison for women, held 365 residents against an operational capacity of 381. The Board noted positive developments in reception, staff-prisoner relationships, and the introduction of a drug recovery wing. However, significant concerns persist regarding the inadequate funding and suitability of the prison environment for women with complex mental health needs, leading to unacceptable delays in transfers to secure units. There was also a notable increase in healthcare-related applications to the IMB and issues impacting access to Release on Temporary Licence (ROTL).
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 2 | — |
| Self-harm incidents | 1,032 | — |
| ACCT cases opened | 451 | — |
| Prisoner assaults | 133 | — |
| Assaults on staff | 110 | 82 |
| Use of force | 470 | 311 |
Positive findings
The Board identified several positive developments, including timely reception procedures, well-managed induction processes with good support for new arrivals, and sensitive clinical assessments. The Listener service continues to improve, and the key worker scheme is highly successful. The prison has implemented a new drug recovery wing and a digital adjudication system, the first in the women's estate. Staff-prisoner relationships are very good, and the incentives scheme provides clear opportunities for progression. Healthcare initiatives have been introduced, including vaccination campaigns and a Cepheid machine for early hepatitis C identification. Education and vocational training opportunities are offered, supported by an employment hub and a neurodiversity manager, and literacy programmes are thriving. OMU staff work effectively with community rehabilitation agencies for resettlement, and HDC applications are processed efficiently.
Key concerns
Mental Health
The Minister needs to accelerate the process of transferring prisoners with mental health issues to secure units.
Mental Health
Repeated
Higher levels of funding are essential to meet the complex and severe mental health needs of the women.
Mental Health
Repeated
The number of women with severe mental health conditions being sent to the prison solely as a place of safety is a significant concern.
Mental Health
Repeated
Prison is not an appropriate environment for women with severe mental health issues, and assessments and transfers to secure mental health establishments are not prompt enough.
Healthcare
There was a 61% increase in applications to the IMB relating to healthcare, with 37 out of 95 applications being health-related, particularly regarding prescribing issues.
Estate/Conditions
Repeated
The use of the vacant 'Larch' plot has still not been decided, despite the building being fully demolished.
Resettlement/Release
The clustering with HMP Askham Grange and shared Governor arrangements detrimentally impact prisoners' access to Release on Temporary Licence (ROTL) from New Hall.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
What will the Minister do to help accelerate the process of transferring prisoners with mental health issues to secure units?
Response
We are committed to improving mental health outcomes for people in contact with the criminal justice system, which is why this Government introduced the long-awaited draft Mental Health Bill to parliament on 6 November 2024. The Bill includes several flagship reforms to improve access to mental health care for patients in the criminal justice system such as the introduction of a statutory 28-day time limit for transfers from prison to hospital. This time limit, together with operational improvements, aims to reduce unnecessary delays and deliver swifter access to treatment.To improve overall assessment and transfer lead times, NHS England is focussing on improving efficiency across the whole pathway such as ensuring appropriate lengths of stay, reducing transitions, and thereby improving throughput. This will make better use of existing capacity across the whole system, including the pathway to and from prison. |
Other | In progress |
| 2 |
In the Board’s view, it is obvious that higher levels of funding are essential to meet the complex and severe mental health needs of the women.
Response
NHS England continues to commission a holistic trauma responsive healthcare service that meets the needs of the population at HMP/YOI New Hall. This service and model is continually under review and additional monies will be made available in line with the national Womens Review and the recommissioning of the service during the course of the financial year 2025/26. Whilst mental healthcare provision in prisons is the responsibility of NHS England, to support care for women in prisons, HMPPS has introduced gender-specific training for new prison officers and staff working with women which includes the impact of trauma. All prison staff receive suicide and self-harm prevention and mental health awareness training to increase skills in supporting prisoners in distress. Governors across the Women’s Estate have recently received Behind the Behaviour training, in advance of this being rolled out to wider staff groups. Behind the Behaviour training is designed to improve understanding of women’s behaviour in custody and develop skills to respond in ways which reduce challenging behaviour. The Women’s Offender Personality Disorder Pathway, as well as the Women’s Estate Psychology Services team, which provides forensic psychologists within all women’s prisons including HMP/YOI New Hall, continues to deliver therapeutic services for women in HMPPS care. |
HMPPS | In progress |
| 3 |
The Board wishes to highlight their concerns about the number of women with severe mental health conditions who are being sent to the prison solely as a place of safety.
Response
I appreciate the concerns that you have raised around the number of women at the establishment with significant mental health issues and the challenges that this poses within the prison environment.The draft Mental Health Bill, introduced to parliament on 6 November 2024 and referred to in the Ministerial response, includes reforms that will prevent courts from using prison as a place of safety for those awaiting treatment or assessment under the Mental Health Act. Instead, the defendant or convicted person must be transferred directly to hospital, ensuring swifter access to the care they need. The Bill will also reform the Bail Act 1976 to prevent courts from remanding a defendant for their own protection where their only concern relates to their mental health. Courts will be directed to commit defendants to bail and work with local health services to put in place appropriate support and care. NHS England (North East and Yorkshire region) recognise that some courts are using prisons as a place of safety. Consequently, they are supporting a member of staff from HM Courts and Tribunals Service to work as a link between the courts across the region to try to reduce the number of instances this occurs. This issue is also highlighted at a regular ‘escalation call’ and as part of their monthly Quality Reports for the NHS England Local Governance Group. Separately, and as mentioned in the Minister’s response above, the work of the Women’s Justice Board has begun and includes a clear remit to intervene earlier and divert women away from the criminal justice system where appropriate and therefore further reducing the use of prisons as a place of safety. |
HMPPS | In progress |
| 4 |
The Board feels that prison is not an appropriate environment for women with severe mental health issues and those women requiring assessment and admission to secure mental health establishments were not assessed and transferred promptly enough.
Response
I appreciate the concerns that you have raised around the number of women at the establishment with significant mental health issues and the challenges that this poses within the prison environment. We are committed to improving mental health outcomes for people in contact with the criminal justice system, which is why this Government introduced the long-awaited draft Mental Health Bill to parliament on 6 November 2024. The Bill includes several flagship reforms to improve access to mental health care for patients in the criminal justice system such as the introduction of a statutory 28-day time limit for transfers from prison to hospital. This time limit, together with operational improvements, aims to reduce unnecessary delays and deliver swifter access to treatment.The draft Mental Health Bill, introduced to parliament on 6 November 2024 and referred to in the Ministerial response, includes reforms that will prevent courts from using prison as a place of safety for those awaiting treatment or assessment under the Mental Health Act. Instead, the defendant or convicted person must be transferred directly to hospital, ensuring swifter access to the care they need. The Bill will also reform the Bail Act 1976 to prevent courts from remanding a defendant for their own protection where their only concern relates to their mental health. Courts will be directed to commit defendants to bail and work with local health services to put in place appropriate support and care. NHS England (North East and Yorkshire region) recognise that some courts are using prisons as a place of safety. Consequently, they are supporting a member of staff from HM Courts and Tribunals Service to work as a link between the courts across the region to try to reduce the number of instances this occurs. This issue is also highlighted at a regular ‘escalation call’ and as part of their monthly Quality Reports for the NHS England Local Governance Group. Separately, and as mentioned in the Minister’s response above, the work of the Women’s Justice Board has begun and includes a clear remit to intervene earlier and divert women away from the criminal justice system where appropriate and therefore further reducing the use of prisons as a place of safety.To improve overall assessment and transfer lead times, NHS England is focussing on improving efficiency across the whole pathway such as ensuring appropriate lengths of stay, reducing transitions, and thereby improving throughput. This will make better use of existing capacity across the whole system, including the pathway to and from prison. |
HMPPS | In progress |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 9 | 11 |
| Canteen, facility list, catalogue(s) | 1 | 2 |
| Discipline, including adjudications, incentives schemes, sanctions | 3 | 4 |
| Equality | 1 | 2 |
| Finance, including pay, private monies, spends | 3 | 7 |
| Food and kitchens | 3 | 1 |
| Health, including physical, mental, social care | 37 | 23 |
| Letters, visits, telephones, public protection restrictions | 3 | 13 |
| Miscellaneous, including complaints system | 3 | 8 |
| Property during transfer or in another establishment or location | 3 | 3 |
| Property within this establishment | 3 | 4 |
| Purposeful activity, including education, work, training, library, regime, time out of cell | 2 | 12 |
| Sentence management, including home detention curfew (HDC), release on temporary licence (ROTL), parole, release dates, recategorisation | 3 | 5 |
| Staff/prisoner concerns, including bullying | 19 | 11 |
| Transfers | 2 | 2 |
Related inspections & investigations
Other reports for New Hall
Report details
- Establishment
- New Hall
- Type
- Prison · Cat HMP/YOI
- Report year
- 2024
- Published
- 5 February 2025
- Responsible body
- HMP New Hall
- Recommendations
- 4
- MoJ rating (2024/25)
- 3 — Good
Population
| Population | 365 |
| Operational capacity | 381 |
Service providers
Drug treatment
Practice Plus Group
Education
Novus
Healthcare
Practice Plus Group
Library
Novus
Mental health
Practice Plus Group
PD pathway
Greater Manchester Mental Health NHS Foundation Trust