Source · IMB Annual Report
Drake Hall
Year: 2024
Published: 24 Apr 2025
Type: Prison · Cat Women's Closed YOI
Population: 317
Recommendations: 9
Key concerns
Positive findings
HMP/YOI Drake Hall, a women's closed prison, averaged 317 prisoners during the reporting year, demonstrating a safe and humane environment despite an increasingly complex population. The prison experienced significant increases in self-harm (782 incidents) and assaults (87 prisoner-on-prisoner, 18 on staff). Key concerns include dilapidated accommodation units needing replacement for over 20 years, the use of segregation for acutely mentally ill prisoners, chronic property issues, and a restrictive regime with limited exercise.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 0 | 1 |
| Self-harm incidents | 782 | 546 |
| ACCT cases opened | 255 | 188 |
| Prisoner assaults | 87 | — |
| Assaults on staff | 18 | — |
| Use of force | 74 | 63 |
Positive findings
The Board believes that Drake Hall generally provides a safe, calm, and structured environment, with multidisciplinary and trauma-informed support for women who self-harm. Disruptive incidents are managed professionally, and women are treated fairly and humanely with positive staff-prisoner relationships. Healthcare provision received a positive review from the CQC, and efforts to prepare women for release with accommodation and employment are commendable. The prison also benefits from an excellent prisoner council and diligent chaplaincy team.
Key concerns
Safety
The increasingly complex nature of the prison population means that self-harm, violence and reported bullying have increased.
Safety
The presence of women with complex needs, challenging behaviour and a history of offending leads to management problems in an open environment with limited cellular accommodation.
Staffing
Concerns about the staffing resources available; on a regular basis, the number of officers available to support the basic regime is minimal.
Estate/Conditions
Repeated
The poor condition of Richmond and Plymouth houses remains a continuing concern; the Board, the women, prison staff and management all agree that these facilities need to be replaced. The Board has now complained about the suitability of these facilities for over 20 years.
Mental Health
The Board is extremely concerned about the use of the CSU to manage women who have an acute mental illness and are awaiting transfer to hospital.
Other
Property remains a significant and ongoing issue across the prison estate and Drake Hall is no exception. The Board continues to receive applications (written representations) from women, particularly following transfer from other establishments. Frequent failings in the handling of prisoners’ property continue and often cause unnecessary distress.
Regime/Time Out of Cell
The regime is more restrictive when compared with the position prior to the pandemic. Women are particularly vocal about the lack of fresh air and opportunities for meaningful exercise.
Education/Purposeful Activity
It is not acceptable that there has been no increase in the budget for education for over 10 years.
Other
Repeated
Property delayed or lost on transfer remains a significant problem and causes unnecessary distress. As noted repeatedly in previous reports, it is a systemic issue that requires action across the prison service.
Resettlement/Release
Repeated
Again, the Board must raise the issue of the increasing number of women subject to short sentences or being transferred shortly before their release date. This makes both rehabilitative work and preparation for release at best difficult and at worst impossible.
Healthcare
The Board is concerned about the ongoing problems regarding medication management. This has three components: The process for administration of medications needs a complete and radical overhaul. A means of controlling prescription medication needs to be found to reduce the risks associated with trading medications. The design of the dispensary does not facilitate the effective administration of medication.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
The Board has, yet again, to raise the conditions observed in Richmond and Plymouth houses. It has raised concerns since 1999 and makes no apology for any repetition. As noted in last year’s report, despite considerable efforts by the prison to improve conditions, problems remain. Maintaining these facilities is a time-consuming and pointless task. Structural problems make attempts at improvement short term and, ultimately, futile. The process of cosmetic improvement cannot and will not resolve the underlying issues. Women should not be expected to live in such conditions. The Board again asks the Minister why these facilities have not been replaced.
Repeated
Response
I have read your report with care and I acknowledge the Board’s ongoing concerns about the condition of Richmond and Plymouth Houses at HMP/YOI Drake Hall. Funding bids do continue to be submitted to manage, upgrade and replace both Houses along with the rest of the estate, as irrespective of the age or condition the Ministry of Justice (MoJ) recognises it is responsible for maintaining the existing infrastructure. It is acknowledged that prolonging the life of these houses will come at an increased cost and challenge, however, projects to replace accommodation are also costly, lengthy, and may require taking many prison places offline, so need to be considered carefully against similar needs in the estate. Following a feasibility study in 2024 and a bid to replace both houses, alternative options that will provide value for money and be fit for purpose are being considered. In the meantime, whilst this does not address the underlying issues, recent works have been carried out to stabilise the external façade of both Richmond and Plymouth houses, spending £84k in 2024 on render works to stall further degradation. Improvements to the environment have also taken place via refurbishing the showers in both Houses. I also welcome the Board’s recognition of the local efforts to maintain decent conditions, which was reflected in a recent Clean and Decent Audit awarding a Green rating, the highest possible, to the prison which included an assessment of Richmond and Plymouth houses. |
Other | In progress |
| 2 |
The use of segregation to manage prisoners experiencing a mental health crisis is an increasingly disturbing and unacceptable situation. The lack of available secure beds cannot continue to be used as an excuse for a systemic problem in the prison system. The criminal justice system, in its entirety, must urgently address this complex problem. Some of these women should never have come to prison, while others should be transferred out for treatment as a matter of urgency. Alternatively, some bespoke initiative developed between the health and prisons systems should be considered.
Response
I do sympathise with the Board’s concern regarding the use of segregation to manage prisoners experiencing a mental health crisis. Segregation at HMP/YOI Drake Hall is only used in cases where the prisoner cannot be managed on normal location due to their risks to others or themselves. It is noted that this normal accommodation is not cellular which would ordinarily provide more control over interactions, therefore where segregation is used individual and multidisciplinary care plans are put in place to support the prisoner and every effort is made to return them to the main accommodation. The health needs of women in custody are also important and to understand and address the disproportionately higher levels of health and social care needs for women, a joint NHS England and HM Prison and Probation Service (HMPPS) Women’s Health and Social Care Review was published in November 2023. The review identified eight strategic findings with supporting recommendations which have been accepted, with one focusing upon mental health support and access to treatment. The close collaborative work taking place with NHS England to implement these recommendations is critical to improving the health and wellbeing of women in custody. A rapid needs analysis was also completed in August 2024 to respond to increasing pressures at HMP/YOI Drake Hall and impacts on the healthcare services. As a result, additional hours were agreed until 31 March 2026 for the following roles GP, Advanced Clinical Practitioner, Pharmacy Assistant, Staff Nurse, Non-medical Prescriber, and Psychiatrist. As the last full needs analysis was completed in December 2021 a new full analysis is expected in the coming year as these are usually commissioned every three to four years. For those in custody with more severe mental health issues, across the NHS England Midlands Region, senior leaders from Health and Justice Commissioning, Specialised Commissioning and Provider Collaboratives are looking strategically at what changes can be made to improve access to secure mental health beds. There is also a role for Government in this and I am pleased to say that the Mental Health Bill was introduced to Parliament on 6 November 2024. It will introduce a new statutory time limit of 28-days for the transfer of patients with a mental disorder from prison and other places of detention to hospital, aiming to reduce unnecessary delays and deliver swifter access to treatment. Additionally, we are also working to reduce the long-term demand on the women’s prison estate and the creation of a Women’s Justice Board (WJB) of independent experts is helping to set the vision and direction to reform. The Board is committed to diverting women away from custody and providing community-based solutions that support women while still providing suitable punishment and I can advise that the Women’s Intensive Supervision Court pilot taking place in Birmingham is already diverting women with complex needs from short custodial sentences into community-based support. |
Other | In progress |
| 3 |
The Board must again report that property delayed or lost on transfer remains a significant problem and causes unnecessary distress. As noted repeatedly in previous reports, it is a systemic issue that requires action across the prison service.
Repeated
Response
The further concerns about the handling of prisoners’ property are noted and this is an area to which HMPPS is currently giving further attention. Careful consideration is being given to the findings in the IMB national thematic report on how property loss impacts on prisoners, as well as those received from Independent Prisoner Complaint Investigations following a thematic review of the property complaints they have received in the last five years. As the Board identifies, a frequent problem is when excess property is forwarded on when a prisoner transfers. We also know that when Prisoner Escort Custody Service (PECS) suppliers transfer property within the volumetric control limits of the Prisoners Property Framework there are few complaints for lost property overall. During the last 12 months there has been one complaint received from HMP/YOI Drake Hall but none in relation to the loss of property attributed to PECS. Ensuring compliance with volumetric control limits is therefore key, since anything within those limits will transfer with them. Locally at the prison processes have been improved with targeted training given to reception officers, including immediate contact with the sending prison where property is identified as missing. The Operations Custodial Manager is now the Single Point of Contact for any Reception queries and escalates matters where there are concerns relating to a particular sending prison. Additionally, women specific clothing and other clothes donated are available to all new receptions where a prisoner may have insufficient clothing. |
HMPPS | In progress |
| 4 |
Again, the Board must raise the issue of the increasing number of women subject to short sentences or being transferred shortly before their release date. This makes both rehabilitative work and preparation for release at best difficult and at worst impossible.
Repeated
Response
Whilst sentencing is a matter for the Judiciary, the MoJ and HMPPS continue to share information to raise awareness of the specific issues faced by women who offend. This is to increase understanding of the possible implications and opportunities of sentencing, both through the completion of pre-sentence reports and the wider roll out of briefing materials to court staff. The Female Offender Strategy Delivery Plan covered the period between 2022-25 and the WJB will now develop a new set of deliverables to reduce the number of women in custody with more managed in the community. The Independent Sentencing Review, chaired by former Lord Chancellor, David Gauke, was also asked to consider the specific needs of vulnerable cohorts, including women, and how these should be reflected in sentencing. The Review’s recommendations have been published and The Lord Chancellor has accepted in principle the majority of the Sentencing Review’s recommendations. A Sentencing Bill will be introduced to take forward several of the review recommendations which will make significant changes to the sentencing framework and aims to put the prison system on a sustainable footing. The primary function of seven of the twelve women’s prison’s is a Reception function to serve the courts, which does result in transfers routinely taking place to enable there to be the space to meet the requirements of the courts. However, all women’s prisons are deemed resettlement prisons and have resettlement services in place to meet these needs irrespective of sentence length. HMP/YOI Drake Hall’s embedded Pre-release team is linked to the local Probation Delivery Unit (PDU) and is focused on identifying and addressing resettlement needs. This includes accommodation, financial management and income, education, training and employability, relationships and health and well-being. A national review of pre-release, focusing on current roles and responsibilities of pre-release teams are being conducted to better define and clarify the involvement in a person’s sentence. For women released into the West Midlands, Pre-Release Team staff are also being embedded into PDUs to enhance continuity of care and improve women's understanding of the support available. It is recognised that a large proportion of women only spend a short period of time in prison. HMP/YOI Drake Hall is also aware from a needs analysis that the average time spent at the prison was nine months in 2024, however for the first three months of 2025, 50% of the population were released within six months of their reception, primarily due to the impact of SDS 40. Steps are taken to identify resettlement needs on arrival and while HMP/YOI Drake Hall does not currently have a full staff complement of probation officers, two Probation Services Officers are embedded within the Pre-Release Team to support sentence and resettlement planning. Work is ongoing to strengthen links between custody and community teams, including exploring additional mechanisms to support community practitioners working with women approaching release. In addition, an Interventions Directory has been compiled to highlight all available interventions to assist with reducing reoffending and release planning. A Pre-Release Meeting is also held monthly to discuss cases of concern to ensure smooth transition and all relevant high-risk releases are discussed at Interdepartmental Risk Management Meeting to enable concerns to be escalated to community practitioners where necessary. |
HMPPS | In progress |
| 5 |
Applications relating to missing property continue and the Board again asks if it is possible to appoint a single point of contact responsible for property. This should ensure better cooperation from transferring prisons and more accountability within the prison for the resolution of property-related issues.
Repeated
Response
The further concerns about the handling of prisoners’ property are noted and this is an area to which HMPPS is currently giving further attention. Careful consideration is being given to the findings in the IMB national thematic report on how property loss impacts on prisoners, as well as those received from Independent Prisoner Complaint Investigations following a thematic review of the property complaints they have received in the last five years. As the Board identifies, a frequent problem is when excess property is forwarded on when a prisoner transfers. We also know that when Prisoner Escort Custody Service (PECS) suppliers transfer property within the volumetric control limits of the Prisoners Property Framework there are few complaints for lost property overall. During the last 12 months there has been one complaint received from HMP/YOI Drake Hall but none in relation to the loss of property attributed to PECS. Ensuring compliance with volumetric control limits is therefore key, since anything within those limits will transfer with them. Locally at the prison processes have been improved with targeted training given to reception officers, including immediate contact with the sending prison where property is identified as missing. The Operations Custodial Manager is now the Single Point of Contact for any Reception queries and escalates matters where there are concerns relating to a particular sending prison. Additionally, women specific clothing and other clothes donated are available to all new receptions where a prisoner may have insufficient clothing. |
Governor / Director | Implemented |
| 6 | The Board remains concerned about the implementation of offender management in custody (OMiC) and is interested in further action to improve the amount of key work undertaken. | Governor / Director | |
| 7 |
The Board remains concerned about the low number of prisoners released on temporary licences (ROTLs), particularly for childcare resettlement.
Repeated
Response
The number of ROTLs remains low and the issue was also noted by HMIP in their recent report. Issue remains unresolved. |
Governor / Director | |
| 8 |
The Board is concerned about the ongoing problems regarding medication management. This has three components: o The process for administration of medications needs a complete and radical overhaul. o A means of controlling prescription medication needs to be found to reduce the risks associated with trading medications. o The design of the dispensary does not facilitate the effective administration of medication.
Repeated
Response
This has been addressed to some extent via work undertaken on the drugs strategy and the management of medications more broadly. This remains an ongoing issue, even though it has be partially addressed. |
Governor / Director | |
| 9 | Given recent discussions about the regime and comments made by HMIP about the limited exercise available, the Board is interested in how the prison will work to change this situation as we are also concerned that the current regime should facilitate more exercise and fresh air for the women. | Governor / Director |
Related inspections & investigations
Other reports for Drake Hall
Report details
- Establishment
- Drake Hall
- Type
- Prison · Cat Women's Closed YOI
- Report year
- 2024
- Published
- 24 April 2025
- Responsible body
- HMP Drake Hall
- Recommendations
- 9
- MoJ rating (2024/25)
- 3 — Good
Population
| Population | 317 |
| Operational capacity | 340 |
Service providers
Healthcare
Practice Plus Group
Mental Health Services
Midlands Partnership NHS Foundation Trust