Source · IMB Annual Report

Cardiff

Year: 2024 Published: 29 Jan 2025 Type: Prison · Cat B local training Population: 774 Recommendations: 6 Key concerns Positive findings

HMP Cardiff, a Category B local training prison, maintained a 'Good' HMIP rating despite significant population pressures, with the IMB noting positive staff-prisoner relationships and cell refurbishment efforts. However, the Board expressed serious concerns over rising self-harm, violence, and use of force incidents, alongside persistent overcrowding leading to inhumane eating conditions. Key challenges included inadequate mental health staffing at weekends, a doubling of medication complaints, and poor key worker scheme delivery.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody1
Self-harm incidents595374
ACCT cases opened629
Prisoner assaults135
Assaults on staff36
Use of force852507

Positive findings

HMP Cardiff received a 'Good' rating from HMIP across all aspects, demonstrating strong performance in safety, respect, purposeful activity, and preparation for release, with clean and settled conditions and positive staff-prisoner relationships. The IMB welcomed the ongoing cell refurbishment, significant reduction in lost property applications, and improved vetting clearance times for healthcare staff. Positive developments include enhanced links for substance misuse support, introduction of 'Here 2 Help' peers, and progress in educational activities and OMU staffing.

Key concerns

12 items
Safety Significant increase (63%) in the level of self-harm in this reporting year compared with last year.
Safety Increase in reported incidents of violence (57% on previous year) and in force used (68%).
Estate/Conditions Repeated Ongoing accommodation issues including lack of hot water, fluctuating wing temperatures, and vermin.
Regime/Time Out of Cell Repeated Prisoners having no access to out-of-cell space to eat food, instead eating in shared cells with a shared toilet in the same space.
Mental Health Repeated Number of prisoners with mental health problems being housed in the CSU.
Staffing Repeated Inconsistent delivery of the key worker scheme.
Healthcare Repeated Doubling of applications to the Board specifically about prescription/medication issues, making it the most frequent subject raised overall.
Mental Health Insufficient level of weekend cover in the mental health team.
Resettlement/Release Concerns about accommodation and employment on release and wider support pre-release from prisoner surveys.
Equality/Diversity Repeated Unsuitability of the premises for disabled/less mobile prisoners.
Staffing Low proportion of staff from minority ethnic groups (3.95%) significantly below the representative proportion for the surrounding community (20.8%).
Healthcare Repeated Proposed health needs’ analysis has yet to be undertaken.

Recommendations

6 items · 1 repeated
#RecommendationAddresseeStatus
1 The Board recommends that data collection be improved to identify repeat offenders in the care and separation unit (CSU), to not provide a potentially disproportionate picture. Governor / Director
2 The Board recommends that the Prison Service works with HMP Cardiff to explore opportunities to promote to, and recruit from, local minority ethnic communities in the surrounding area, to better reflect the prison population, which comprises 19% ethnic minorities.
Response
HMPPS is committed to achieving a target of 15.8% of all staff recruited being from a Black, Asian and Minority Ethnic Background. As at 30 June 2024, 14.7% of HMPPS staff who declared their ethnicity were from an ethnic minority background. On the same date, 12.7% of all Public Sector prisons staff, 24.0% of all Youth Custody Service staff, 13.2% of HQ and Frontline Support staff, and 18.1% of Probation Service staff were from an ethnic minority background. Between 1 July 2022 and 30 June 2024, 39.6% of Prison Officer applicants and 34.9% of Operational Support Grade (OSG) applicants were from ethnic minority backgrounds, compared to 34.8% of all HMPPS candidates. HMPPS regularly reviews and evaluates candidate performance during the Prison Officer recruitment process for fairness and efficacy and no adverse impact has been found against any group participating in the Prison Officer recruitment process at any stage of the recruitment process, including ethnic minority candidates. We continue to recruit Prison Officers and OSGs, tailoring our marketing and attraction to increase diversity of applications. HMPPS is targeting prisons and probation regions where there is disparity between the Black, Asian, and Minority Ethnic workforce population and the regional working population through using an enhanced recruitment approach. This includes engaging with the wider diverse community to increase knowledge of careers within HMPPS, designing and facilitating recruitment attraction events through digital platforms and allocating a “buddy” for candidates from ethnic minority backgrounds to support them through the recruitment process. More broadly, specific Inclusive recruitment guidance is available for vacancy managers to support them in embedding all elements inclusion through each step of their recruitment campaigns. Furthermore, a MoJ Diverse Interview Panel Guidance has been published to support vacancy managers to ensure an inclusive sifting and interview process. To increase understanding of the Equality Act 2010 and the impact it has on recruitment, all MoJ People Functions staff are currently being offered Inclusive Recruitment workshops, with live case studies and a separate one-day training session on “Making Fair and Effective Decisions in Recruitment.”
HMPPS In progress
3 The Board recommends the Health Board review the level of weekend cover in the mental health team in view of the significant demand for mental health support within the prison.
Response
The whole workforce model will be reviewed in conjunction with the health needs analysis report.
NHS / Healthcare Provider In progress
4 The Board again wishes to highlight applications about medication/ prescriptions continue to be received at a very high level and recommends further consideration be given to addressing this. Repeated
Response
The Head of Healthcare will continue to monitor applications for medications and prescriptions. The theme within the requests is around men requesting medication that they have not been prescribed in the community. Therefore, when the team are undertaking medication reconciliation, they are unable to do this accurately. The GPs will need to review them for a new prescription. The GPs have taken the pragmatic approach that what the men are prescribed in the community, will continue in HMP Cardiff including medication for mental health conditions.
NHS / Healthcare Provider In progress
5 The Board suggests the newly introduced practice of triaging only those individuals who ask to see mental health during their reception or secondary health screening process be kept under review to ensure other prisoners are not inadvertently overlooked.
Response
The newly introduced practice of triaging only those individuals who ask to see mental health during their reception or secondary health screening process will be kept under review. We would like to reassure the Board that all men get asked about their mental health on primary and secondary screening. Also, there is a very low threshold for any member of staff to refer to the mental health team for a review.
NHS / Healthcare Provider In progress
6 The Board believes the process for provision of specific dietary needs should be reviewed and improvements made where possible. Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Adjudications/Discipline 11 10
Employment/education/training 4 2
Equality 6 0
Family contact/visits 2 6
Food 11 7
Healthcare 97 62
Legal 1 0
Lost property on transfer 7 35
Lost property within prison 15 25
Medication/prescriptions 54 28
Money/earnings/debt 7 10
Other 20 27
Property 22 60
Regime 33 35
Safety 14 12
Segregation/Rule 45 1 0
Staff/staff behaviour 45 36
Total applications received by the Board 373 329

Related inspections & investigations

29 Jan 2024 HMIP · Unannounced Safety 3 · Respect 3 · Activity 3 · Release 3
PPO fatal incident Carl Hodge
PPO fatal incident John Snee
PPO fatal incident Daniel Woods · Self-inflicted
PPO fatal incident Sam French
PPO fatal incident Scott Price
21 Mar 2024 PFD Alan Davies · State Custody related deaths | Wales prevention of future deaths reports (2019 onwards)
19 Nov 2021 PFD Robert Ellery · State Custody related deaths | Wales prevention of future deaths reports (2019 onwards)
11 Mar 2014 PFD Christopher Shapley · State Custody related deaths

Other reports for Cardiff

2025 Published 22 Jan 2026 · Self-harm 295 · Concerns
2023 Published 27 Feb 2024 Population 779 · Self-harm 374 · Concerns
2022 Published 17 Jul 2025
2021 Published 4 Mar 2022 · Self-harm 533 · Concerns
2020 Published 5 Feb 2021 · Self-harm 712 · Concerns

Report details

Establishment
Cardiff
Type
Prison · Cat B local training
Report year
2024
Published
29 January 2025
Responsible body
HMP Cardiff
Recommendations
6
MoJ rating (2024/25)
3 — Good

Population

Population774
Operational capacity779
CNA (designed for)534 145%

Service providers

Education and training
Novus
Escort contractor
GeoAmey
Facilities management services
Amey
Healthcare
Practice Plus Group
IMB Secretariat
Independent Monitoring Board Secretariat
Laundry
Torfaen County Borough Council
Supply of food
Aramark

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