Source · IMB Annual Report

Cardiff

Year: 2020 Published: 5 Feb 2021 Type: Prison · Cat local Recommendations: 9 Key concerns Positive findings

HMP Cardiff maintained a reasonably safe environment with low violence, but self-harm incidents increased to 712, with four deaths in custody (three self-inflicted). The COVID-19 pandemic severely restricted the regime, impacting purposeful activity, time out of cell (1.5 hours daily), and overall prisoner wellbeing. Persistent staffing shortages hampered healthcare and mental health services, while disparities for BAME prisoners in areas like segregation and dangerous prisoner labels remained a concern.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody43
Self-harm incidents712707
ACCT cases opened806
Use of force772724
Drug finds372

Positive findings

The Board acknowledges the efforts of managers and staff to protect prisoners from COVID-19 and maintain a humane system. Violence levels remained low, reflecting good staff-prisoner relationships. There was an improvement in mental health support access, aided by Welsh Government funding. The learning and skills department successfully supported resettlement, and accommodation on release improved during the pandemic. The care and separation unit is well-managed, clean, and staff engage with prisoners respectfully. Cleaning and general maintenance of the prison have been well maintained. A new barista training workshop proved successful in delivering NVQs, and partnerships with Cardiff University offered educational opportunities. Bank account applications for prisoners continued to be popular.

Key concerns

8 items
Safety Repeated Self-harm continued to be a major concern, and cases have increased again this year. Noticeably, in the first 6 months of the reporting year, incidents of self-harm had increased from 301 to 449 over the same period in 2018-2019. The total number of incidents for the reporting year was 712, compared with 707 last year. There were four deaths in custody, three understood to be self-inflicted.
Equality/Diversity Repeated The Board reiterates its concerns of last year in relation to the holding of immigration detainees in custodial establishments, including the care and separation unit (CSU). The Home Office representative was not in a position to contact detainees between the end of March and mid-June, and only limited contact was possible after that period. Legal documentation continued to be in English only, there continued to be no legal support available, and updates on the progress of cases continued to be delayed regularly.
Staffing Repeated Staffing is a perennial problem within the healthcare department, with a 'work force' review delayed and a pharmacy technician vacancy unfilled. Shortfalls in nursing staffing levels were covered by 'bank nurses'. Mental healthcare services also suffered from staffing problems throughout the reporting year, with a team leader, primary mental health practitioners, a part-time counsellor, and a consultant psychiatrist unavailable for periods.
Regime/Time Out of Cell Towards the end of the reporting period, the Board became increasingly concerned about the effect that a restricted regime, which had lasted five months at that point, was having on the prison’s ability to provide a safe, humane, and positive environment which encouraged prisoners’ progression to resettlement. Prisoners remained in their cells for 22.5 hours a day, and positive training and education opportunities had to cease.
Resettlement/Release A higher-than-average number of out-of-area prisoners were received into the prison, totalling 141 in December 2019. This caused problems related to difficulty receiving visits, challenges in dealing with different health authorities, and managing resettlement across the UK, as well as concerns previously expressed by prisoners from England at being incarcerated in a ‘foreign country’.
Equality/Diversity Repeated There continued to be marked disparities in relation to black and mixed-race prisoners of Caribbean origin, who made up about 4% of the population but 10% of those in segregation and disproportionately high percentages of use of force incidents. BAME prisoners also made up an average of 45% of prisoners on monthly dangerous prisoner lists.
Safety Repeated Use of force incidents increased by 7% from 724 in 2018/19 to 772 in 2019/20. One concern of the Board is the lack of use of body-worn cameras (BWCs) at times, particularly when applying rigid-bar handcuffs, which was raised in the Board's report last year.
Estate/Conditions Repeated As reported last year, the prison buildings continued to place severe restrictions on prisoners with a physical disability, with whole areas like the main education rooms inaccessible to wheelchair users.

Recommendations

9 items · 4 repeated
#RecommendationAddresseeStatus
1 The Board would again ask that the minister raise this issue with the Home Office and provide it with a copy of the response. Repeated
Response
I understand the Board’s continued concern about foreign national offenders (FNO) being held in custody beyond the end of their custodial sentence. The Home Office remains committed to determine whether a FNO can be released at the end of their custodial sentence in line with the Service Level Agreement (SLA) signed in January 2020 with HM Prison and Probation Service (HMPPS). The Home Office is also continuing to work in partnership with HMPPS and other government agencies to improve the service of detention paperwork and the SLA is being closely monitored. For cases that fall outside of the SLA, such as those receiving short sentences, these are being expedited to inform a decision as soon as possible. The Home Office conducts careful risk assessments to determine the suitability for transfer of a FNO to the Immigration Removal Centre (IRC) estate. Those deemed suitable are placed on a waiting list and moved at the earliest opportunity, although it is acknowledged that the Covid-19 pandemic has hampered moving time-served FNOs from prison to an IRC. Those that are unsuitable for transfer to an IRC and remain detained in prison will have been assessed based on the presence of one or more of the risk factors or criteria set out in chapter 55 of the Home Office Enforcement Instructions and Guidance. It is also recognised that contact with the Home Office has been more challenging due to Covid-19 restrictions. HMP Cardiff set up weekly video surgeries (to replace in-person ones) and the Home Office is offering a telephone interview service to all FNOs that request one. The prison’s Offender Management Unit continues to have weekly contact with the allocated Immigration Officer and the Foreign National Officer at HMP Cardiff is acting as a conduit between prisoner’s and the Home Office to progress cases. Although immigration documentation is currently issued in English, the Home Office use translation services and all prisons have access to interpretation services where there may be language difficulties.
Home Office In progress
2 We would ask whether this scheme will be continued for prisoners leaving custody without accommodation?
Response
I note the request for homelessness support during the Covid-19 pandemic to continue in the future. The Ministry of Justice (MoJ) initially secured funding to support the provision of emergency accommodation for individuals at risk of homelessness on their release from prison between May and August 2020 and it is pleasing that all offenders released from HMP Cardiff were offered accommodation. Homelessness Prevention Taskforces (HPTs) were also set up by HMPPS to work with local authorities and other partners to source accommodation for offenders on their release, as well as those being supervised by the National Probation Service. HMPPS is considering how the HPTs will feature in the wider reforms to probation services to continue the effective progress made with delivery partners. Due to the introduction of further national restrictions, an agreement was reached with HM Treasury to reinstate the accommodation funding in October 2020 and the recent national lockdown has resulted in this funding being extended until 31 March subject to regular review. This funding has been granted across the whole of Wales and HMPPS Wales continues to work closely with the Welsh Government and local authorities to ensure those leaving custody without accommodation are supported into a long term sustainable and permanent home. While the UK remains in a pandemic, the Welsh Government’s inclusive policy of ensuring anyone who requires emergency accommodation and support in order to stay safe remains unchanged. In addition, a further £50 million funding was provided to ensure no one is forced to return to rough sleeping and to begin the transformation of services. The commitment to continuing the transformation of services in order to achieve the long-term goal of ending homelessness was outlined in the Welsh Government draft budget published in December 2020.
Other In progress
3 The Board would ask the Welsh Government to raise this issue with Cardiff and the Vale University Health Board. Repeated
Response
Turning to the Board’s concern about the delayed progress in mental healthcare due to staffing, improving the resilience of the mental health workforce is an underpinning priority in the Welsh Government’s Together for Mental Health Delivery Plan. The Welsh Government has commissioned Health Education and Improvement Wales, as well as Social Care Wales to develop a Mental Health Workforce Plan and this work remains ongoing. In the interim, the Welsh Government continues to engage with all Health Boards as part of the Prison Health and Social Care Oversight Group. The group acts as a point of escalation for any issues that cannot be resolved locally at the Prison Health and Social Care Partnership Boards (PHSCPBs) and there is a specific focus on the current challenges facing prison healthcare teams in Wales. In addition, the Heads of Healthcare for each prison meet fortnightly with Public Health Wales, the Welsh Government Offender Health Leads and HMPPS in Wales to discuss any delivery issues or problems in the functioning of the PHSCPB. Whilst there has already been welcomed improvements in the provision at HMP Cardiff with prisoners receiving a decent healthcare service, the prison and its health partners are working closely on embedding the provision.
Other In progress
4 The Board realises that the Prison Service is often under pressure to accommodate prisoners but, would ask that the above issues be considered when making placement decisions.
Response
HMPPS operates a national service across England and Wales to ensure that it can maintain capacity in all parts of the country and respond to demand by using the full flexibility of the estate. Wherever possible HMPPS seeks to keep prisoners close to home in order to maintain family ties and deliver effective resettlement, and redirections only happen when operationally necessary. When local prisons have insufficient capacity in their reverse cohorting units to accept prisoners from their assigned courts for that day, prisoners are diverted to another local prison where space is available. In all cases, the receiving prison will always be suitable to manage the requirements of a newly remanded or convicted prisoner. It is recognised that there are occasions where English prisoners are redirected from a local reception prison in England to HMP Cardiff. These numbers have, however, significantly reduced since the start of the Covid-19 pandemic and HMPPS continues to try and minimise movements from out of area to reduce the risk of transmission. Where the impact of Covid-19 outbreaks have led to a temporary redirection to enable prisons to undertake remedial actions, such as mass testing, HMPPS ensures these redirections end as soon as the required support has been provided to the prison.
HMPPS In progress
5 Allied to the above issue is the length of time that prisoners have had to wait to be transferred from court to the establishment, often travelling long distances (see paragraph 4.1.2). Could this be raised with the contracted transport companies?
Response
The new Prisoner Escort and Custody Services (PECS) 4 contract, which commenced in August 2020 introduced a suite of new Contract Delivery Indicators (CDIs), including measuring the delay following court hearings, as well as the time prisoners spend in transit following a court hearing. There is an expectation that male prisoners over the age of 18 years old should depart from the court premises within three hours of their hearing concluding and that once they have left the court, they spend less than three hours on a vehicle prior to arriving at their designated destination. Where the PECS contractors do not achieve either CDI at a rate above 90% for all male prisoners then an Improvement Plan will be triggered. The PECS contractors are fully aware of their obligations to escort prisoners from court at the earliest opportunity and to minimize the turnaround time. However, it is acknowledged that there can be occasions when traffic conditions, adverse weather or redirections have a detrimental impact on arrival times. In such instances the escorting staff will inform the receiving prison of the delay and seek agreement in advance for the safe receipt of any late arrivals.
HMPPS In progress
6 Therefore, we would ask what consideration has been given to easing these regimes, dependent on prison and community levels of infection?
Response
A National Framework for Prison Regimes and Services was put in place in June 2020 which set out the strategy for a staged recovery - https://www.gov.uk/government/publications/covid-19-national-framework-for-prison-regimes-and-services. It is recognised that any restrictions brought in to control the spread of infection must be proportionate. At all stages HMPPS has continued to keep these under review to offer as many services, activities and time out of cell as possible in conjunction with public health guidance to determine what is safe to deliver whilst protecting prisoner’s wellbeing and mental health. As seen in the community restrictions, not all prisons will be able to move at the same pace and they must demonstrate readiness and gain agreement from local health authorities before easing restrictions. These decisions will be based on three core objectives - preservation of life; maintain security, stability and safety; and providing sufficient capacity. Since the initial nationwide lockdown in March 2020 HMPPS identified activities which could see restrictions eased first and Exceptional Delivery Models were developed which allowed these prison regimes to be reintroduced. However, following the growing rate of infection within the community and then the Prime Minister’s announcement of 4 January 2021, prison regimes changed to allow only essential activities to take place to reduce the chance of transmission. HMPPS will continue to adapt its approach in response to changes in community restrictions and ensure it continues to protect the health and wellbeing of our staff and prisoners in our care. To continue to support prisoners’ wellbeing, increased opportunities to maintain family contact have been provided with the use of secure video calls and an additional £5 credit per week. HMPPS has worked with all Prison Education Framework and Dynamic Purchasing System providers to support prisons via the remote production of materials to provide in-cell activity, distraction material and learning packs. In addition, reception testing has begun, and it is anticipated that this will reduce the amount of time prisoners will spent on a Reverse Cohorting Unit from 14 to 7 days (subject to two negatives tests), to give them access to time out of cell sooner. HMP Cardiff has also recognised the long-term impact the national restrictions can have on sustaining over 200 prisoners in essential employment, as well as providing a stable and consistent regime during this challenging time. Prisoners at HMP Cardiff have had the opportunity of two domestic periods each day out of their cells and the feedback from prisoners has been positive. A Harm Reduction Strategy and Plan was also put in place to provide a multi-disciplinary approach and encouragingly since March 2020 self-harm levels have decreased. The reasons for this have been explored by the prison in order to further inform the Harm Reduction Plan and continue to support prisoners now and as regime restrictions ease when safe to do so.
HMPPS In progress
7 We applaud the establishment in its efforts to maintain key worker sessions during the restricted regime but would ask that consideration be given to whether the cross-deployment of key workers affected the incidence of self-harm (see paragraph 5.3.1).
Response
A Harm Reduction Strategy and Plan was also put in place to provide a multi-disciplinary approach and encouragingly since March 2020 self-harm levels have decreased. The reasons for this have been explored by the prison in order to further inform the Harm Reduction Plan and continue to support prisoners now and as regime restrictions ease when safe to do so.
Governor / Director In progress
8 We still believe that more investigation is required into the disparities in relation to the number of black, Asian minority ethnic (BAME) prisoners labelled as dangerous prisoners (see paragraph 5.4.4), and those of a black and mixed-race Caribbean origin who have been held in the CSU (see paragraph 5.4.5). Repeated Governor / Director
9 The increase in the number of use of force incidents is a concern to the Board. We realise that the safer custody group is attempting to reverse this trend by acknowledging good practice and training, but the early activation of body-worn cameras (BWCs) should continue to be encouraged (see paragraphs 4.5.2 and 4.5.3). Repeated Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 26 20
Canteen, facility list, catalogue(s) 20 16
Discipline, including adjudications, IEP, sanctions 6 2
Equality 4 10
Finance, including pay, private monies, spends 17 21
Food and kitchens 5 3
Health, including physical, mental, social care 98 63
Letters, visits, telephones, public protection restrictions 34 30
Miscellaneous, including complaints system 112 161
Property during transfer or in another establishment or location 17 18
Property within this establishment 8 24
Purposeful activity, including education, work, training, library, regime, time out of cell 27 54
Sentence management, including home detention curfew, release on temporary licence, parole, release dates, recategorisation 42 28
Staff/prisoner concerns, including bullying 61 19
Transfers 28 23

Related inspections & investigations

29 Jan 2024 HMIP · Unannounced Safety 3 · Respect 3 · Activity 3 · Release 3
PPO fatal incident Carl Hodge
PPO fatal incident John Snee
PPO fatal incident Daniel Woods · Self-inflicted
PPO fatal incident Sam French
PPO fatal incident Scott Price
21 Mar 2024 PFD Alan Davies · State Custody related deaths | Wales prevention of future deaths reports (2019 onwards)
19 Nov 2021 PFD Robert Ellery · State Custody related deaths | Wales prevention of future deaths reports (2019 onwards)
11 Mar 2014 PFD Christopher Shapley · State Custody related deaths

Other reports for Cardiff

2025 Published 22 Jan 2026 · Self-harm 295 · Concerns
2024 Published 29 Jan 2025 Population 774 · Self-harm 595 · Concerns
2023 Published 27 Feb 2024 Population 779 · Self-harm 374 · Concerns
2022 Published 17 Jul 2025
2021 Published 4 Mar 2022 · Self-harm 533 · Concerns

Report details

Establishment
Cardiff
Type
Prison · Cat local
Report year
2020
Published
5 February 2021
Responsible body
HMP Cardiff
Recommendations
9
MoJ rating (2024/25)
3 — Good

Population

Operational capacity779
CNA (designed for)539
Time out of cell1.5h/day

Service providers

Drug rehabilitation service
Dyfodol
Healthcare
Cardiff and Vale University Health Board
Learning and Skills
Her Majesty’s Prison and Probation Service in Wales
Site maintenance
Amey
Voluntary organisation
St Giles Trust

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