Source · IMB Annual Report
Huntercombe
AI-generated report summary HMP Huntercombe, a Category C prison for foreign national men, faced significant challenges in 2024, particularly regarding infrastructure issues like heating and hot water, a malfunctioning new kitchen, and inadequate healthcare accommodation. Despite improved staffing in healthcare and education, a surge in drug incidents and prisoner-on-staff assaults raised safety concerns. The rapid churn of the prisoner population due to early removal schemes impacted purposeful activity, resettlement, and offender management.
Year: 2024
Published: 27 Jun 2025
Type: Prison · Cat C
Population: 491
Recommendations: 7
Key concerns
Positive findings
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 0 | — |
| Self-harm incidents | 63 | 36 |
| ACCT cases opened | 112 | 90 |
| Assaults on staff | 40 | 9 |
| Use of force | 229 | 96 |
| Drug finds | 51 | — |
Positive findings
AI-generated summaryThe Board generally considers HMP Huntercombe a safe environment for prisoners and commends the recent window replacement programme. Healthcare staffing, both general and mental health, has significantly improved, contributing to better service provision. The education facility has operated smoothly, and the new multi-faith centre has enriched religious activities. The self-cook kitchen on Rich Wing has been welcomed by prisoners, and the physical education department's Stoic programme and 'Getting Court' initiative with schools are highly praised. The resettlement team is proactive in supporting men with various needs, and significant progress has been made with learning and work progress plans.
Key concerns
The level of illicit items and drugs entering the prison and the number of prisoners appearing to be under the influence of known and unknown substances.
The Board has been concerned about the increase in assaults during the reporting year. Incidents of violence occurring by prisoners on staff increased from nine (2023) to 40 (2024) and of these, three serious assaults were recorded (paragraph 4.3.2).
One cell in the segregation unit has been out of action for most of the reporting year due to delays in getting replacement parts for the door.
The failing central heating and hot water system across the estate continues to be unacceptable, having been reported in the last five Board annual reports.
The new kitchen opened during 2023. However, the kitchen is not functioning as intended, which means the prison is not benefiting in full from the money that was spent. The contractors who put the kitchen in are no longer in business and any warranties that existed expired in July 2024 (paragraph 5.1.5).
Fortnightly key working is only achieved approximately 50% of the time.
As reported each year and again in 2024, there continue to be problems associated with property coming into Huntercombe. In reference to complaints that involve lost property in transit or during transfer, the Board once again points to the lack of volumetric control that exists when prisoners are transferred between prisons, meaning that the system is simply overloaded. This was referenced in the annex, in the Minister’s response to the Board annual report in 2022. Two years later, the Board sees little evidence that this has made any difference at all. The current unreliable handwritten property cards are an example of part of a system that does not help easy resolution of problems and needs changing (paragraph 5.8.1, 5.8.2, 5.8.3, 5.8.4, 5.8.5).
The Board reported in 2022 and in 2023 that part of the healthcare building was not fit for purpose. By the end of this reporting year, it is still not ready for occupation. Staff have had to reduce the amount of care that can be provided during the construction period (paragraph 6.1.4).
The Board is pleased to note that staffing in both general healthcare and in mental healthcare has improved considerably this year. This has resulted in a lack of space to undertake clinical care, particularly in mental health care, which requires confidential space. This is something that the Board is very concerned about (paragraph 6.1.9, 6.2.1 and 6.2.2).
Delayed mental health transfers were raised by the Board in the 2023 annual report and continue to breach the target 28-day timeframe.
Limited opportunities for men to undertake programmes to prepare for their release or undertake release on temporary license (ROTL).
The Offender Management Unit (OMU) has again been working under extreme pressure due to changes in sentence calculation across the service, a concern reported in 2023.
10 The OMU at Huntercombe have subsequently uncovered several cases where earlier errors had been made and have then had to rescind an annex C and replace it with an annex D, meaning that the prisoner is no longer eligible for deportation. This causes a few frustrations for both the prisoner concerned and an unnecessary increase in the workload of the staff in the OMU at Huntercombe.
Recommendations
Will the Minister confirm when all the community at Huntercombe can expect to receive a consistent supply of hot water and heating?
Government response
I recognise the Board’s frustration in repeatedly raising its concerns around the reliability of the heating and hot water system at the establishment. I am pleased to report that the MOJ has produced a business case to cover full replacement of the boiler system and hot water ring main across the entire site. In accordance with public sector procurement requirements, His Majesty’s Prison and Probation Service (HMPPS) has subsequently initiated market engagement on this project. It is currently inviting expressions of interest to assess supply options, costs and delivery timeframes for the project. A finalised package of work will then be submitted for approval and prioritised against capital funding.
Recommendation 2
When will the Ministry of Justice provide replacement parts for a broken door in the segregation unit at Huntercombe?
Government response
I appreciate the concern the Board raises around a segregation cell being out of action for a significant period of time as a result of a broken door. I can confirm that the broken door in Segregation Cell 5 was replaced, and the cell returned to operational use on 27 May 2025. Unfortunately, the delay was due to performance issues with the contractor, which I am pleased to report have now been resolved.
Recommendation 3
When will the Ministry of Justice provide Huntercombe with a new arrangement for maintenance of the kitchen equipment?
Government response
I note your concerns around maintenance of kitchen equipment and am glad to be able to update that following delays caused by contractor issues, a full survey of the kitchen began in June and was completed in July of this year. This has enabled HMPPS to authorise the required repairs and equipment orders. A new comprehensive maintenance contract is now in operation. This will provide assurance of long-term upkeep of kitchen facilities at HMP Huntercombe.
Recommendation 4
When will the Prison Service ensure that all prisons follow the agreed procedures for all issues? The Board has reported on failures in prisoner property management and management of foreign national prisoners as two examples in this reporting year.
Government response
HMPPS acknowledges the Board’s concerns regarding prisons adhering to agreed procedures, particularly in relation to property and Foreign National Offenders (FNOs).
HMPPS has taken steps to reinforce compliance with the property policy. Governors have been reminded of key expectations under the Prisoner Property Framework, including adherence to volumetric control and the need for robust local management checks to minimise errors. Nationally, HMPPS is reviewing findings from the recent thematic report on property loss, as well as complaints data from the Independent Prisoner Complaints investigations. This review aims to identify where processes can be tightened and accountability improved.
Regarding the management of FNOs, HMPPS is currently updating the Early Removal Scheme (ERS) policy. The revised framework will include a new ERS Decision Record Sheet to guide staff and record rationale in a standardised way. This will support consistent and transparent decision-making across the estate. The updated framework is expected to be published this year.
The Home Office oversees the legal framework to deport FNOs and has clarified that the rescinding of an Annex C and its replacement with an Annex D does not affect a prisoner’s eligibility for deportation. In relation to some decisions on eligibility being rescinded, this could be due to other factors coming to light, e.g. pending prosecutions or confiscations orders being in place that need to be resolved prior to an individual being deported. Individuals’ deportation would still be pursued but it would be unlikely they were deported within their ERS period due to the outstanding matters.
HMPPS has taken steps to reinforce compliance with the property policy. Governors have been reminded of key expectations under the Prisoner Property Framework, including adherence to volumetric control and the need for robust local management checks to minimise errors. Nationally, HMPPS is reviewing findings from the recent thematic report on property loss, as well as complaints data from the Independent Prisoner Complaints investigations. This review aims to identify where processes can be tightened and accountability improved.
Regarding the management of FNOs, HMPPS is currently updating the Early Removal Scheme (ERS) policy. The revised framework will include a new ERS Decision Record Sheet to guide staff and record rationale in a standardised way. This will support consistent and transparent decision-making across the estate. The updated framework is expected to be published this year.
The Home Office oversees the legal framework to deport FNOs and has clarified that the rescinding of an Annex C and its replacement with an Annex D does not affect a prisoner’s eligibility for deportation. In relation to some decisions on eligibility being rescinded, this could be due to other factors coming to light, e.g. pending prosecutions or confiscations orders being in place that need to be resolved prior to an individual being deported. Individuals’ deportation would still be pursued but it would be unlikely they were deported within their ERS period due to the outstanding matters.
Recommendation 5
As the Board has reported each year since 2021, there remains significant issues about prisoner property at transfer between prisons. As the prisoners’ property policy framework is obviously not working for prisoners, what is the Prison Service planning to do to look after prisoners’ property in a more effective way?
Government response
The Board raises important concerns around the effectiveness of the property transfer system during inter-prison moves. Prisoner Escort and Custody Services (PEC) contractors remain responsible for transporting prisoners and their property in accordance with the agreed volumetric control limits. The enhanced fleet introduced under the 2020 PECS contract includes additional storage to accommodate up to 7.5kg of consumables per person. Furthermore, PECS has embedded the use of the digital Person Escort Record (dPER), which provides a detailed and auditable record of property transferred. Monthly formal review meetings between PECS and the Ministry of Justice continue to track complaints, though none have been received from HMP Huntercombe over the last 12 months relating to property loss attributed to PECS. Locally, the prison has responded to the issues by creating an Operations Supervising Officer post to coordinate with sending establishments and improve oversight of incoming property.
Recommendation 6
When will the Governor be able to provide appropriate clinical space for mental health therapeutic work?
Recommendation 7
Will the Governor review the available spaces and processes for allocating prisoners to access meaningful activity while they are at Huntercombe?
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 24 | 10 |
Other reports for Huntercombe
Population 491
· Self-harm 73
· Concerns
Population 470
· Concerns
Population 469
· Self-harm 96
· Concerns
Population 447
· Self-harm 100
· Concerns
Population 420
· Self-harm 115
· Concerns