Independent Monitoring Boards annual report

Leyhill

Report year 2025 Published 29 Jul 2025 Type Prison, category D open Population 464 Responsible body HMP Leyhill 15 recommendations

The summary and positive findings below were written from the report by an AI model. The Board's own wording is in the report linked above.

Summary

Summary written by this site (AI-generated)
HMP Leyhill, a Category D open prison, is undergoing significant expansion to increase its operational capacity. While the IMB commends its focus on prisoner safety, humane treatment, and efforts in education and resettlement, it raises concerns regarding delayed parole for IPP prisoners, the lack of approved premises, and persistent issues with unreliable telephony. The Board emphasizes the need to maintain current standards during the expansion and address staffing and property transfer challenges.

Positive findings

Summary written by this site (AI-generated)
The Board commends Leyhill's focus on prisoner safety, humane treatment, and support for vulnerable individuals, including through the Listener scheme and family days. Healthcare waiting times are generally acceptable, with positive prisoner feedback. The new strategy for education, skills, and work, alongside purposeful activity like market gardens and recycling, is improving employability. Progress has been made in streamlining ROTL processes, enhancing OMU communications, and improving disabled access and phone privacy in some units.

Recommendations

All 15 recommendations

Key concerns

All 14 key concerns

Recommendations 15 items · 1 repeated

Recommendations were extracted from the report by AI, and responses and their status from the ministerial response by AI. Each recommendation shows whether its wording has been checked against the report.

Recommendation 1

Response: In progress

Addressee: Ministry of Justice · Topic: Regime · Repeated from a previous year

Recommendation (the Board's words)
The Minister ensure that the mobile phone pilot scheme referenced in the annex of the Ministerial response to the 2023-2024 annual report will take place and will not be subject to further delays.
Government response (as published)
I do understand the Board’s frustrations about prisoner access to communication devices in the open estate when compared with closed prisons which you have also raised with HM Prison and Probation Service (HMPPS) in your report. There have been delays to the pilot scheme intended to introduce mobile PIN phones in parts of the open prison estate where in-cell telephony is not available. I can provide assurance that the intention remains to undertake this pilot scheme at HMP Leyhill. The importance of maintaining strong family ties is recognised and the prison has been working closely with colleagues across HMPPS to explore the options to enhance the opportunities available for prisoners. Work is also ongoing at the prison to expand the provision of PIN phones, with the programme due to conclude this Autumn. While some infrastructure challenges remain other solutions are being explored that may support improved contact with family and friends and to ensure more equitable access to PIN phones across all the residential units.

Source text verified

Recommendation 2

Response: In progress

Addressee: Ministry of Justice · Topic: Regime

Recommendation
The Minister take action to ensure that Leyhill prisoners receive access to communication devices equivalent to those available in the majority of the closed estate in order to maintain contact with family members.
Government response (as published)
I do understand the Board’s frustrations about prisoner access to communication devices in the open estate when compared with closed prisons which you have also raised with HM Prison and Probation Service (HMPPS) in your report. There have been delays to the pilot scheme intended to introduce mobile PIN phones in parts of the open prison estate where in-cell telephony is not available. I can provide assurance that the intention remains to undertake this pilot scheme at HMP Leyhill. The importance of maintaining strong family ties is recognised and the prison has been working closely with colleagues across HMPPS to explore the options to enhance the opportunities available for prisoners. Work is also ongoing at the prison to expand the provision of PIN phones, with the programme due to conclude this Autumn. While some infrastructure challenges remain other solutions are being explored that may support improved contact with family and friends and to ensure more equitable access to PIN phones across all the residential units.

Wording differs from source

Recommendation 3

Response: In progress

Addressee: Ministry of Justice · Topic: Resettlement

Recommendation
The Minister take action to remedy the lack of spaces in approved premises, which leads to some prisoners facing incarceration beyond their release dates and many experiencing delays in progression towards their eligibility for parole.
Government response (as published)
I also recognise your further concerns about the capacity within Approved Premises as in recent years demand for placements in Approved Premises nationally has outstripped supply. This demand continues to be a challenge, but we are working to increase capacity. The digitalised approach to referrals, which was in a pilot phase when I wrote to you last year, is also now fully operational across the country. This is helping to match individuals to placements, whilst maximising occupancy and improve timeliness. HMPPS now prioritises referrals for Parole Board cases above others enabling placements to be typically around six weeks after the decision to release. Locally, HMP Leyhill monitors Approved Premises availability and whilst this remains challenging, release timelines continue to align with expectations following the 21-day reconsideration period. It is also acknowledged that SDS40 tranches increased demand to support prisoners release, but it was encouraging to read that the Board considered the Offender Management Unit at the prison handled the situation well.

Wording differs from source

Recommendation 4

Response: Implemented

Addressee: Ministry of Justice · Topic: Food

Recommendation
The Minister take action to raise the food budget in line with inflation.
Government response (as published)
Regarding your request for the prisoner food budget to be increased, it remains the case that governors have the flexibility to manage expenditure locally as part of normal budget planning. This allows the Governor at HMP Leyhill to ensure that meals remain varied, nutritious, and compliant with religious, cultural, and medical requirements. The Board was informed last year that the budgets for prisoner food had been incrementally increasing in recent years, from £2.18 per prisoner per day in 22-23 to £3.01 in 24-25 and I can confirm that the budgets for 2025-26 have been increased again in line with the inflation funding HMPPS received. In addition, as HMP Leyhill remains committed to delivering nutritious and balanced choices for all prisoners, work has taken place locally to understand the reasons for the lack of engagement from prisoners. Food forums have now been fully reinstated with the importance of engagement continuing to be promoted and actively encouraged to allow feedback to captured and acted upon.

Wording differs from source

Recommendation 5

Response: In progress

Addressee: HMPPS · Topic: Regime

Recommendation (the Board's words)
The Prison Service urgently review the availability of PIN phones to prisoners and seek to improve the system and reliability.
Government response (as published)
I do understand the Board’s frustrations about prisoner access to communication devices in the open estate when compared with closed prisons which you have also raised with HM Prison and Probation Service (HMPPS) in your report. There have been delays to the pilot scheme intended to introduce mobile PIN phones in parts of the open prison estate where in-cell telephony is not available. I can provide assurance that the intention remains to undertake this pilot scheme at HMP Leyhill. The importance of maintaining strong family ties is recognised and the prison has been working closely with colleagues across HMPPS to explore the options to enhance the opportunities available for prisoners. Work is also ongoing at the prison to expand the provision of PIN phones, with the programme due to conclude this Autumn. While some infrastructure challenges remain other solutions are being explored that may support improved contact with family and friends and to ensure more equitable access to PIN phones across all the residential units.

Source text verified

Recommendation 6

Response: In progress

Addressee: HMPPS · Topic: Resettlement

Recommendation
Further action be taken to speed up the release and resettlement in the community of prisoners serving IPP sentences, many of whom have spent far longer in custody than recommended in their indicative tariffs.
Government response (as published)
The Government is very mindful of the specific challenges faced by those serving IPP sentences and is determined to make further progress to support this cohort towards a safe and sustainable release, but this will not be in a way that compromises public protection. Although published data on 30 June 2025 showed that the unreleased IPP prisoner population in custody had fallen to 978 with the number of recalled IPP prisoners standing at 1,508, to support the rehabilitation of IPP offenders a refreshed IPP Action Plan was published on 17 July 2025. This has put an important emphasis on effective frontline delivery in prisons and the Probation Service as this is the most effective way to help them to reduce their risk so that they can progress towards safe release from custody. The Action Plan also now includes measurable targets to ensure transparency and accountability, and regional plans are being reviewed to support delivery of these outcomes. Locally HMP Leyhill remains focused on ensuring that IPP prisoners are supported to progress and that barriers to release are actively addressed with regular reviews and structured supervision supporting case management. Psychological input is available where needed, and multidisciplinary case conferences are held to ensure robust decision-making. The re-launch of the ISP forum has also provided a valuable platform for IPP prisoners to have a voice.

Wording differs from source

Recommendation 7

Response: In progress

Addressee: HMPPS · Topic: Resettlement

Recommendation
Steps be taken to speed up the work and enhance the efficiency of the community offender managers (COMs) in the external Probation Service, whose workload has increased significantly due to the implementation of the various early release schemes.
Government response (as published)
To take account of the Probation Reset, early release schemes and other short term capacity measures, a recent review of the Probation Prioritisation Framework (PPF) has taken place to provide clarity on the prioritisation of tasks and what work can be reduced or paused when capacity issues begin to impact on probation delivery. The framework and guidance applies to the whole Probation Delivery Unit and can be used to assist with the capacity of all practitioners, alongside the Workload Measurement Tool (WMT) to measure the workload of individual staff delivering sentence management activities. Additionally, HMPPS has established the Our Future Probation Service programme to rebalance demand and capacity within probation. Over the next 18 months the programme will be implementing policy and digital improvements to enhance productivity and ensure staff can focus on public protection and reducing reoffending. This will support prisons and probation colleagues to successfully implement the Sentencing Review measures in the Sentencing Bill.

Wording differs from source

Recommendation 8

Response: In progress

Addressee: HMPPS · Topic: Regime

Recommendation (the Board's words)
The Prison Service provide equivalent telephony to that provided in the majority of the closed estate.
Government response (as published)
I do understand the Board’s frustrations about prisoner access to communication devices in the open estate when compared with closed prisons which you have also raised with HM Prison and Probation Service (HMPPS) in your report. There have been delays to the pilot scheme intended to introduce mobile PIN phones in parts of the open prison estate where in-cell telephony is not available. I can provide assurance that the intention remains to undertake this pilot scheme at HMP Leyhill. The importance of maintaining strong family ties is recognised and the prison has been working closely with colleagues across HMPPS to explore the options to enhance the opportunities available for prisoners. Work is also ongoing at the prison to expand the provision of PIN phones, with the programme due to conclude this Autumn. While some infrastructure challenges remain other solutions are being explored that may support improved contact with family and friends and to ensure more equitable access to PIN phones across all the residential units.

Source text verified

Recommendation 9

Response: In progress

Addressee: HMPPS · Topic: Staffing

Recommendation (the Board's words)
The Prison Service increase facilities and staffing levels in proportion to the proposed rise in operational capacity.
Government response (as published)
While there have been challenges with the Category D expansion contract, the Board can be assured that a new procurement process was launched to deliver the four new houseblocks at HMP Leyhill following the original contractor going into administration in 2024. The onboarding of the replacement contractor is underway and a period of commercial confidentiality is in effect to allow for the finalisation of the designs which includes ancillaries, timelines, and governance arrangements. In addition, a project to construct the 97 Rapid Deployment Cells is taking place with completion expected in 2026 which will include 19 ancillary units. These are designed to support both operational delivery and staff welfare, providing enhanced facilities such as additional storage, laundry areas, staff rooms, office space, serveries, self-cook areas and a multi-use games area. Two buildings are also being converted to provide workshop space and an additional classroom for vocational training. To ensure the new capacity is effectively integrated into the wider estate, the deployment includes provision for additional staffing and the profile will be reviewed and adjusted in line with these developments to maintain safe and effective operations as capacity grows. The Board will be aware that C1 Unit has now reopen following upgrades to meet fire compliance standards. Improvements are also taking place to the existing accommodation with replacement heating already completed in reception. During the remainder of the financial year roof repairs are due to take place to the Chapel and Legal Visits, as well as improvements to the heating in A & B Wings. Fire safety improvement works are also expected to begin in April 2026 lasting 24 months.

Source text verified

Recommendation 10

Response: In progress

Addressee: HMPPS · Topic: Education

Recommendation (the Board's words)
The Prison Service seek to expand the opportunities through national engagement for prisoners to gain work experience and qualifications in preparation for release.
Government response (as published)
HMPPS is committed to expanding opportunities for prisoners to engage in education, skills and work provision to support rehabilitation and reduce reoffending. Prisoners are being supported into skilled work through vocational courses, a future skills programme, and expanding the prisoner apprenticeship programme which can now be accessed by prisoners in both the open and closed estates, with a catering apprenticeship currently being implemented at HMP Leyhill. National events are scheduled quarterly and an Unlocking Hospitality event ran between 8 – 19 September 2025 where employers delivered employability sessions in prisons to support prison leavers into the hospitality and catering industry, including day-in-the-life-of presentations, practical demonstrations and interview sessions. Regional Employment Councils have also been launched, which include the Devon & North Dorset and Avon & South Dorset regions. For the first time, they bring businesses together with probation and the Department of Work and Pensions to support offenders leaving prison. This builds on the work of the Employment Advisory Board initiative providing external business insight and networks into prisons to ensure prisoners have the skills and training employers need to meet labour market demands. A potential new chairperson for the Employment Advisory Board has been identified who visited HMP Leyhill and met with key stakeholders in September 2025. A dedicated local Community Employment Team also continues to engage with employers to identify vacancies and support recruitment for prisoners on ROTL and those approaching release. Some welcome developments have taken place recently with employers such as Keltruck, Westbase, Suez, Morrisions and various recycling and waste management businesses to offer ROTL or possible employment opportunities to prisoners on their release. Work roles and education available within the prison also continues to be aligned with external employment pathways, to ensure a coherent and purposeful approach to skills development and job readiness.

Source text verified

Recommendation 11

Response: In progress

Addressee: HMPPS · Topic: Resettlement

Recommendation
Steps be taken to improve the accessibility of transport to enable prisoners to gain work experience.
Government response (as published)
Transport capacity is a recognised challenge in supporting prisoners on release on temporary licence (ROTL) to undertake employment opportunities in the community. However, HMP Leyhill has secured business case approval for vehicle replacements, with the first vehicles expected to arrive in March 2026, which will increase seat capacity by 10%. The prison continues to work collaboratively with employers to utilise their vehicle transport where appropriate and shift-based working arrangements have enabled staggered start and finish times to allow prison vehicles to be used for multiple journeys. The prison transport department has also streamlined journeys for Resettlement Day Release (RDR) and Resettlement Overnight Release (ROR) which has freed up vehicle capacity for ROTL employment.

Wording differs from source

Recommendation 12

Response: In progress

Addressee: HMPPS · Topic: Other

Recommendation (the Board's words)
The Prison Service apply the volumetric limits defined in the Prisoners’ Property Policy Framework at all establishments in order to alleviate some of the problems encountered with prisoner property during transfer.
Government response (as published)
Careful consideration is being given to the findings in the IMB national thematic report on how property loss impacts on prisoners, as well as those received from Independent Prisoner Complaint Investigations following a thematic review of the property complaints they have received in the last five years. Following these reports, Governors and other senior leaders have been reminded of the most important property handling points and consultation is taking place with prisons on further areas raised in the reports. The HMPPS Prison Performance Committee has also considered the assurance of prisoner property and that the operational reporting line of Prison Group Directors (PGDs) and Area Executive Directors (AEDs) are best placed to drive improvement, who are now working within their teams to reflect on current practice, and reinforce the importance of compliance within the Policy Framework. Locally HMP Leyhill has already implemented improvements to property management processes both in Reception and across residential units to ensure prisoners retain the correct amount of personal property in line with policy. It is acknowledged that over time property can be accumulated among prisoners serving long sentences which can be a challenge. However, as the Board indicates in its annual report, stored property has reduced locally. The prison also remains committed to treating all property with dignity and respect, particularly during transfer and will continue to work closely with sending prisons to ensure property is appropriately managed and transferred.

Source text verified

Recommendation 13

Addressee: Governor / Director · Topic: Resettlement

Recommendation (the Board's words)
The Board encourages the Governor to build on the continued improvements made in the ROTL process.

Source text verified

Recommendation 14

Response: In progress

Addressee: Governor / Director · Topic: Estate

Recommendation (the Board's words)
The Board urges the Governor to maintain the current standards at Leyhill in the forthcoming refurbishment, upgrade of facilities, challenging expansion project and installation of rapid deployment cells.
Government response (as published)
While there have been challenges with the Category D expansion contract, the Board can be assured that a new procurement process was launched to deliver the four new houseblocks at HMP Leyhill following the original contractor going into administration in 2024. The onboarding of the replacement contractor is underway and a period of commercial confidentiality is in effect to allow for the finalisation of the designs which includes ancillaries, timelines, and governance arrangements. In addition, a project to construct the 97 Rapid Deployment Cells is taking place with completion expected in 2026 which will include 19 ancillary units. These are designed to support both operational delivery and staff welfare, providing enhanced facilities such as additional storage, laundry areas, staff rooms, office space, serveries, self-cook areas and a multi-use games area. Two buildings are also being converted to provide workshop space and an additional classroom for vocational training. To ensure the new capacity is effectively integrated into the wider estate, the deployment includes provision for additional staffing and the profile will be reviewed and adjusted in line with these developments to maintain safe and effective operations as capacity grows. The Board will be aware that C1 Unit has now reopen following upgrades to meet fire compliance standards. Improvements are also taking place to the existing accommodation with replacement heating already completed in reception. During the remainder of the financial year roof repairs are due to take place to the Chapel and Legal Visits, as well as improvements to the heating in A & B Wings. Fire safety improvement works are also expected to begin in April 2026 lasting 24 months.

Source text verified

Recommendation 15

Response: In progress

Addressee: Governor / Director · Topic: Education

Recommendation (the Board's words)
The Board encourages the Governor to continue to prioritise increasing the number of prisoners gaining external work experience over some of the work done within the prison grounds.
Government response (as published)
HMPPS is committed to expanding opportunities for prisoners to engage in education, skills and work provision to support rehabilitation and reduce reoffending. Prisoners are being supported into skilled work through vocational courses, a future skills programme, and expanding the prisoner apprenticeship programme which can now be accessed by prisoners in both the open and closed estates, with a catering apprenticeship currently being implemented at HMP Leyhill. National events are scheduled quarterly and an Unlocking Hospitality event ran between 8 – 19 September 2025 where employers delivered employability sessions in prisons to support prison leavers into the hospitality and catering industry, including day-in-the-life-of presentations, practical demonstrations and interview sessions. Regional Employment Councils have also been launched, which include the Devon & North Dorset and Avon & South Dorset regions. For the first time, they bring businesses together with probation and the Department of Work and Pensions to support offenders leaving prison. This builds on the work of the Employment Advisory Board initiative providing external business insight and networks into prisons to ensure prisoners have the skills and training employers need to meet labour market demands. A potential new chairperson for the Employment Advisory Board has been identified who visited HMP Leyhill and met with key stakeholders in September 2025. A dedicated local Community Employment Team also continues to engage with employers to identify vacancies and support recruitment for prisoners on ROTL and those approaching release. Some welcome developments have taken place recently with employers such as Keltruck, Westbase, Suez, Morrisions and various recycling and waste management businesses to offer ROTL or possible employment opportunities to prisoners on their release. Work roles and education available within the prison also continues to be aligned with external employment pathways, to ensure a coherent and purposeful approach to skills development and job readiness.

Source text verified

Key concerns 14 items

Key concerns were extracted from the report text by an AI model.

Key concern 1

Regime/Time Out of Cell · Repeated from a previous year

Delay in the mobile phone pilot scheme.

Key concern 2

Regime/Time Out of Cell

What action will the Minister take to ensure that Leyhill prisoners receive access to communication devices equivalent to those available in the majority of the closed estate in order to maintain contact with family members?

Key concern 3

Resettlement/Release

Lack of spaces in approved premises, leading to some prisoners facing incarceration beyond their release dates and delays in progression towards parole eligibility.

Key concern 4

Food/Catering

The budget for food for each prisoner has been increased but has not been kept in line with inflation.

Key concern 5

Regime/Time Out of Cell

The Board is concerned by the regular failures of the installed BT phones. Faults identified have been attributed to copper cabling, handsets and the on-site hardware and software. The number of failures continues to rise and, on occasion, has been more than once a week. Failure often means that there are no phones available for prisoners to use until BT rectifies the fault. This results in frustration and stress for prisoners who are unable to contact their friends and family.

Key concern 6

Resettlement/Release

What further action will be taken to speed up the release and resettlement in the community of prisoners serving IPP sentences, many of whom have spent far longer in custody than recommended in their indicative tariffs?

Key concern 7

Resettlement/Release

What steps will be taken to speed up the work and enhance the efficiency of the community offender managers (COMs) in the external Probation Service, whose workload has increased significantly due to the implementation of the various early release schemes?

Key concern 8

Staffing

Need to increase facilities and staffing levels proportionally to the proposed rise in operational capacity.

Key concern 9

Education/Purposeful Activity

Will the Prison Service seek to expand the opportunities through national engagement for prisoners to gain work experience and qualifications in preparation for release?

Key concern 10

Resettlement/Release

What steps will the Prison Service take to improve the accessibility of transport to enable prisoners to gain work experience?

Key concern 11

Other

Failure to consistently apply volumetric limits defined in the Prisoners’ Property Policy Framework at all establishments, causing problems with prisoner property during transfer.

Key concern 12

Safety

Increasing complaints involving intimidation and bullying of vulnerable prisoners, linked to changing demographics.

Key concern 13

Safety

The Board is concerned about the delay in providing an emergency call bell system in the wing, where less able prisoners and elderly men live. We have been told that a solution closely mirroring the personal emergency buttons, which can be worn by those who are vulnerable in the community is being considered.

Key concern 14

Substance Misuse

ISFL drug testing failing to reflect local drugs of choice (Subutex and ketamine).

Source wording under review

Safety statistics

Incidents during the reporting year.

IndicatorThis yearPrevious
Deaths in custody0not recorded
Self-harm incidents2219
ACCT cases opened2219
Prisoner assaults136
Use of force715

Population

Population464
Operational capacity460

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Discipline 1 0
Family Contact 11 9
Finance 2 3
Food 4 2
Healthcare 21 24
Legal 6 4
Other 16 13
Property 30 30
Safety 0 0
Segregation/Care & Separation 2 0
Sentence progression 5 2
Staff conduct 14 12
Total 165 135
Visits 1 0
Work/Education 7 8

Report details

Establishment
Leyhill
Type
Prison, category D open
Report year
2025
Published
29 July 2025
Responsible body
HMP Leyhill
Recommendations
15
MoJ rating (2025/26)
4, Outstanding

Service providers

ServiceProvider
ArtsProdigal Arts
Arts/MusicChanging Tunes
Community Drug and Alcohol TeamDeveloping Health and Independence (DHI)
Drug RehabilitationChange, Grow, Live
EducationOpen University
Education/MediaWayout TV/Way2learn
Employment/BenefitsDepartment for Work and Pensions
Employment SupportNew Futures Network
Escort contractorGeoAmey
Family/Resettlement SupportThe Prison Advice and Care Trust (PACT)
FinanceNationwide Bank
HealthcareOxleas NHS Foundation Trust
Mental Health and Substance MisuseAvon and Wiltshire Partnership Integrated Mental Health and Substance Misuse Team
Rehabilitation/CommunityRehabilitation Culture Community Interest Company
Rehabilitation/SupportIntervention Alliance
Resettlement/HousingThe Homeless Prevention Team (HPT)
Resettlement/SupportHardman Trust
Social CareFresh Haven Healthcare
Veterans SupportCare after Combat (CAC)
Vocational TrainingBetaris
Wellbeing ProgramLobster Pot

Related inspections and investigations

HMIP inspection, 6 Jul 2026

Unannounced

HMIP inspection, 12 Jun 2023

Unannounced · Safety 4 · Respect 4 · Activity 1 · Release 3

HMIP inspection, 2 Mar 2021

Inspection

Kevin Noel

PPO fatal incident · 18 Jan 2024 · Natural causes

Other reports for Leyhill

2026

Published 17 Aug 2026 · Population 473 · Self-harm 5 · Key concerns recorded

2024

Published 5 Jul 2024 · Population 449 · Self-harm 13 · Key concerns recorded

2023

Published 17 Aug 2023 · Population 462 · Self-harm 5 · Key concerns recorded

2022

Published 15 Jun 2022 · Population 447 · Key concerns recorded

2021

Published 18 May 2021 · Population 497 · Key concerns recorded

2020

Published 2 Jun 2020 · Population 507 · Key concerns recorded