Source · IMB Annual Report

Styal

Year: 2025 Published: 9 Sep 2025 Type: Prison · Cat Local women's YOI Recommendations: 18 Key concerns Positive findings

HMP/YOI Styal, a local women's prison, grapples with a complex population, leading to concerns about high self-harm rates and an increased number of deaths in custody. The Board highlights persistent issues with estate maintenance, fire safety, and a lack of consistent staff supervision on houses, which impacts prisoner safety and regime delivery. Despite improvements in healthcare and education attendance, significant delays in mental health transfers and pressure on resettlement accommodation remain critical challenges.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody6

Positive findings

The Board observed a committed, multidisciplinary, and thoughtful approach to safety, noting the growing effectiveness of the women’s estate psychology services (WEPS) team in developing trauma-informed practice. There have been improvements in the safe and timely administration of medicines, and pregnant prisoners, mothers, and babies are very well cared for by the perinatal team. Library provision and access have improved since Novus took over, and education attendance rates have increased significantly. Staff frequently demonstrate kindness and compassion, particularly in the CSU and Valentina unit, and provide sensitive support to vulnerable groups like young adults and transgender prisoners.

Key concerns

16 items
Safety Repeated The prison’s approach to safety has been compromised throughout the year by the increased numbers of very complex prisoners (39 in total), with significant mental health or behavioural issues admitted to the prison.
Safety Repeated The continuing high rates of self-harm (the second highest in the women’s estate) remain a cause of concern for the Board.
Safety The increased number of deaths in custody remain a cause of concern for the Board.
Substance Misuse The Board remains concerned about the growth in the ingress of drugs into the prison, evidenced by the increase in finds through incoming mail.
Estate/Conditions Repeated Accommodation, particularly in the houses, remains a key concern. The Board has observed longstanding maintenance and repair delays, including a lack of a proactive programme of repairs to leaking roofs and gutters, poorly fitting windows and broken paving stones.
Estate/Conditions The limited number of toilets and bathrooms continues to impact on decency standards.
Estate/Conditions Fire safety in the houses at Styal remains a concern, with two fire enforcement notices issued over the reporting year.
Staffing Repeated The Board is concerned about the lack of supervision on the houses both during the day and at night. Most of the houses require prisoners to share rooms as well as communal facilities and they do not always have sufficient access to a dedicated house officer with whom to share their worries or problems.
Regime/Time Out of Cell Repeated The Board has not been able to identify a sufficiently robust and fair process which drives, and is felt to appropriately reward, good behaviour within the establishment (incentives scheme).
Regime/Time Out of Cell The Board has noted a decline in opportunities for the voice of the prisoners to be heard.
Equality/Diversity The Board has seen little evidence of effective monitoring of equality and diversity with meetings being cancelled at short notice and very few of the protected characteristics meetings taking place.
Mental Health The Board has noted the lack of confidential spaces for staff dealing with individuals who have mental health or substance misuse issues.
Staffing Inadequate prison staffing has impacted on the presence of officers in the IRIS building, and on the provision of escorts to internal appointments.
Education/Purposeful Activity The prison has not provided sufficient activity spaces to enable every eligible prisoner to have the opportunity to attend work and/or education full-time.
Resettlement/Release There has been significant recent pressure in relation to finding accommodation on release for the prisoners.
Overcrowding The situation has been exacerbated by the large number of short-term recall prisoners who have placed additional strain on already stretched resources.

Recommendations

18 items · 7 repeated
#RecommendationAddresseeStatus
1 Too many vulnerable and very mentally unwell prisoners have been sent to prison due to a lack of suitable services in the community. What progress has been made to increase the number of secure mental health placements in the region and improve timely access? Repeated
Response
New Futures Network (NFN) have facilitated partnerships with a range of employers and organisations, including major brands and specialist support services. These collaborations provide valuable opportunities for skills development, interviews and employment preparation. Recent events and visits have included workshops, interviews and seminars with various partners, alongside active participation in the Release on Temporary Licence (ROTL) programme which continues to expand through new employer engagement. In addition, NFN are supporting a tender process to replace The Clink ROTL and training offer, with a programme of training and employment that is more suitable to the establishment profile of HMP/YOI Styal. A significant proportion of eligible prisoners at HMP/YOI Styal are engaged in employment or education, predominantly on a part-time basis. Efforts to increase engagement include a review of workspace suitability and risk assessments, particularly for women with complex needs. A revised employment policy and weekly activities meetings with the Deputy Governor aim to improve participation and outcomes. The upcoming launch of The Marsden Academy is expected to enhance employment opportunities and accredited learning, helping to offset the impact of recent reductions in the education budget. To further mitigate this, a new Community Hub will be introduced, focusing on mentoring and support for individuals with additional needs, including life skills development. Successful completion of the academy will lead to job opportunities on ROTL and release.
Ministry of Justice In progress
1 Are there any plans to expand the reach of the New Futures Network in order to enable more employment opportunities?
Response
The call centre has been closed since March 2024. Recycling Lives has been closed for several months since the supervisor moved on but is due to re-open in May 2025. New short-term qualifications available in waste management, cleaning and recycling are useful for shorter term sentenced prisoners. A reliance on outside providers for supervision can be a limitation. The construction course (Procure Plus) is very well received, with good job prospects. The gardens do not currently offer accredited training and are undersubscribed. Challenges exist in obtaining sufficient open categorised prisoners for The Clink restaurant, as prisoners prefer Release on Temporary Licence (ROTL) opportunities in the wider community.
HMPPS
1 What additional supervision is being provided at weekends and at night times to ensure safety and security, including Bollinwood House, which is outside the prison perimeter? Repeated
Response
The IMB observed that the current resourcing position makes the facilitation of regular and high-quality key work inconsistent. Whilst keywork is routinely scheduled, prisoners report it often lacks depth/meaning.
Governor / Director
2 What additional support can be provided in terms of technology and enhanced security measures to help prevent the ingress of drugs?
Response
The complexity review process is a detailed one and is initiated by the Job Evaluation and Assurance Team. All reviews take into consideration prisoner population size, staffing group size, complexity and risk profile of the prisoner population, people management challenges, site logistics, categorisation and reconfiguration, stakeholder scrutiny and financial and external management. Each factor is scored according to defined criteria, and the aggregate score determines the site’s complexity. The assigned complexity level directly determines the minimum core structure required for the Senior Management Team (SMT) at each site. HMP/YOI Styal was last reviewed in March 2021, at which time it was classified as a Complex establishment. It is scheduled for review during the 2025/26 financial year. Separate to the existing Prison Complexity ratings, recent work has been completed to review the underpinning staffing model for adult public sector prisons, including HMP/YOI Styal. This review has included consideration of the impact that cohort complexity and physical infrastructure have on daily resourcing requirements. This is currently at the implementation planning stage and remains subject to affordability decisions. Therefore, we are unable to comment on planned resource uplifts at this stage. In the interim HMP/YOI Styal has been supplied with some immediate tactical support equivalent to 8 officers. All health provision is in line with national service specification requirements. There has been significant additional resource provided to the healthcare teams to support and develop provision. Through contract meetings, site visits and ongoing dialogue with providers and stakeholders any gaps in provision are identified and at this point there would be discussions around the best approach to address these gaps – from amending service models to linking to wider commissioned services as appropriate.
Ministry of Justice In progress
2 What additional resource is planned to reflect the unique physical nature of the prison, the complexity of the current cohort needs, and the additional health requirements of prisoners?
Response
A New Mental Health bill is currently in the Lords, aiming to end the use of police cells and prisons as places of safety. Spectrum is undertaking additional recruitment and retention. There is a statutory time limit for transfer from prison to a mental health facility of 28 days.
HMPPS
2 What plans are in place to allow the current limited supervision of the houses to be extended, to enable staff to respond to prisoner requests and listen to their concerns? Repeated
Response
The IMB observed that the current resourcing position makes the facilitation of regular and high-quality key work inconsistent. Whilst keywork is routinely scheduled, prisoners report it often lacks depth/meaning.
Governor / Director
3 What progress has been made to enable community provision for prisoners, as an alternative to prison?
Response
The number of escorts provided per site are aligned with data provided by the MoJ. Where there is additional need and demand above that of the modelled provision, NHS England are willing to fund this. However, staffing unplanned medical escorts will be dependent upon the number of staff HMP/YOI Styal have available to deploy. HMP/YOI Styal is working with the Prison Group Director to identify potential options to enhance staffing, support and supervision to provide support to prisoners needing medical care when required.
Ministry of Justice In progress
3 There is an increasing demand for prisoners to attend hospital appointments, and for emergency intakes, which places greater demands for escorts. Are there any plans to increase the staffing contingent for this purpose? HMPPS
3 How does the prison intend to provide more access to confidential spaces for discussions with prisoners on the wing? Governor / Director
4 The Prison and Probation Ombudsman (PPO) reports on deaths in custody always compare provision in the prison to that in the community – does this accurately reflect the local provision in terms of deprivation, access to mental health support and community support networks?
Response
Digitisation of Assessment Care in Custody and Teamwork (ACCT) has been considered, and whilst recognising the benefits it could offer, enabling staff to update records on the go, and allowing for different departments to access and update records remotely, concerns were identified around system integration, access, security and confidentiality. Consequently, it was decided to implement forms that could be completed electronically (for those that did not require a wet signature) to enable staff to type up forms and copy and paste information elsewhere to save time and/or duplication, rather than explore a fully digital process. There are no plans to digitise ACCT documentation currently. Locally, HMP/YOI Styal has implemented an enhanced ACCT Quality Assurance Framework which is designed to improve quality and address concerns relating to duplication and errors. The framework closely monitored and where necessary follow up is provided through group coaching sessions and on a one-to-one basis to provide ongoing development.
Ministry of Justice Rejected
4 Are there any plans to decrease the amount of paperwork required for assessment, care in custody and teamwork (ACCT) assessments and observations through digitalisation and possibly the use of hand-held technology, which may reduce potential duplication or human errors? HMPPS
4 What progress has been made with the incentives scheme process and how is its impact being monitored? Repeated Governor / Director
5 Given the restrictions and huge costs of repairing Victorian buildings and refurbishing them to meet decency and fire safety standards, is any consideration being given to the total replacement of the existing prison buildings, and their replacement with accommodation and facilities more suited to the 21st century? Repeated
Response
The Mini Fire Safety Improvement was completed at the beginning of 2025. Those risk assessed as higher need are located in cells with fixed detection on the residential units, and all cells in the Care and Separation Unit now have in-cell detection. In total 22 cells have been equipped with automatic fire detection under this project. HMPPS has commissioned a trial for a “door screecher” in one residential unit to ensure an effective building fire strategy and address the issue of fire doors being wedged open. If successful, this will be installed in all residential units.
Ministry of Justice Implemented
5 What additional resource will be made available to mitigate the serious fire safety concerns highlighted by the Board? Repeated
Response
A Mini fire safety project is out to tender for delivery in 2025.
HMPPS
5 How does the prison intend to improve opportunities for prisoner voice to be regularly heard and acted upon? Governor / Director
6 The regime on Valentina is often the first to be disrupted when there are staff shortages, and this can impact on exercise and time outdoors – how does the prison monitor and mitigate the effects of this for some of the most vulnerable prisoners? Governor / Director
7 What progress is being made to ensure adequate and secure ‘in-possession meds’ lockers in the houses and on the wing? Governor / Director
8 The monitoring of equalities and protected characteristics has been sporadic, meaning that trends and indications of potential discrimination may have been missed – how does the prison intend to remedy this? Repeated Governor / Director

Applications to the IMB

CategoryCurrentPrevious
Accommodation (including transfers) 45 38
Confidential (urgent) 16 19
Food 20 18
General 11 17
Healthcare 14 89
Other (including complaints, disciplinary, legal, finance, visits) 50 45
Property 13 22
Regime, activities and work 12 35
Relationships with staff 2 5
Segregation 1 3
Total 184 277

Related inspections & investigations

PPO fatal incident Margaret Berry · Natural causes
PPO fatal incident Sarah Jackson
PPO fatal incident Laura Parry
13 Sep 2024 PPO fatal incident Emma Muirhead · Other non-natural
27 Jan 2025 PPO fatal incident Lorna Carter · Natural causes
2 May 2025 PFD Sarah Boyle · State Custody related deaths | Suicide (from 2015)
21 May 2024 PFD Christine McDonald · Suicide (from 2015)

Other reports for Styal

2024 Published 18 Sep 2024 Population 420 · Concerns
2023 Published 15 Sep 2023 Population 380 · Concerns
2022 Published 23 Aug 2022 Population 373 · Concerns
2021 Published 8 Sep 2021 · Concerns
2020 Published 12 Aug 2020 · Self-harm 2,362 · Concerns

Report details

Establishment
Styal
Type
Prison · Cat Local women's YOI
Report year
2025
Published
9 September 2025
Responsible body
HMP Styal
Recommendations
18
MoJ rating (2024/25)
3 — Good

Population

Operational capacity454

Service providers

Commissioned Rehabilitative Services (CRS)
Greater Manchester Women’s Support Alliance
Family services
Prison Advice and Care Trust (PACT)
Mental health care
Greater Manchester Mental Health NHS Foundation Trust (GMMH)
Mother and baby unit
Action for Children
Primary healthcare, drug and alcohol recovery services (DARS), social care
Spectrum Community Health
Prison education framework, library
Novus
Work opportunities (outside agency)
Recycling Lives
Works within the prison, escort services
GeoAmey

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