Source · IMB Annual Report
Chelmsford
Year: 2020
Published: 4 Dec 2020
Type: Prison · Cat Category B local, YOI
Population: 690
Recommendations: 11
Key concerns
Positive findings
HMP/YOI Chelmsford experienced a challenging year, with the latter half dominated by a restrictive COVID-19 lockdown which successfully prevented prisoner infections but curtailed regime activities. The Board raised significant concerns including overcrowding, the poor condition of A-wing, insufficient post-release accommodation, and issues with equality and mental health provision. Despite these failings, often attributed to government policy, the Board commended staff dedication and professionalism.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 3 | 3 |
| Prisoner assaults | 305 | — |
| Assaults on staff | 163 | — |
Positive findings
The Board commended the Governor and staff for their efforts during a difficult year, especially in preventing COVID-19 infection. Positive developments included reductions in violence and self-harm in the first half, improved staff training, the introduction of a youth council, continued efforts in education and work, and increased key worker allocation. Refurbishment work on several wings improved the environment, and food provision remained good. Healthcare response times improved for correctly submitted complaints, and the library was fully staffed. The prison also maintained good relationships with visitors and external agencies like Nacro, although lockdown impacted their services.
Key concerns
Estate/Conditions
Repeated
the poor condition of A-wing – in particular, the segregation unit: this wing needs major refurbishment to make it fit for purpose.
Overcrowding
overcrowding: 288 of the 690 prisoners are in shared cells, which is in conflict with the requirements of decency and respect, and is in contravention of the United Nations standard minimum rules for the treatment of prisoners.
Resettlement/Release
Repeated
the lack of permanent accommodation for prisoners on release: towards the end of our reporting year, just 28% left with an offer of accommodation.
Estate/Conditions
maintenance: the government-owned facilities management company, Gov Facility Services Limited (GFSL), is not sufficiently proactive, with the result that want of servicing and maintenance too often leads to the failure of essential and costly equipment. This is of particular concern in the kitchen.
Equality/Diversity
equality: this area was not given a sufficiently high priority. It is acknowledged that ‘equalities’ is a regular agenda item at other meetings (for example, segregation monitoring and review group (SMARG), safer custody and mental health) but the overarching focus on equality was reduced when the head of equalities role was added to that of the head of safer prisons. In addition, the equalities sub-group of the senior management team, which is supposed to meet on a two-monthly basis, held its last meeting in April 2019.
Mental Health
the use of healthcare beds to house prisoners whose mental health problems are such that they would be better served in a different type of institution.
Safety
Repeated
There were three deaths in custody during the year. The Prisons and Probation Ombudsman’s finding on one of these was that, when assessing whether the prisoner should be under observation, staff were guided too much by the prisoner’s presentation on the day of admission and not enough by his known risk factors, a criticism made in relation to a death in custody in the previous year as well.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
to make every effort to eliminate overcrowding, which is in conflict with the requirements of decency and respect and is in contravention of the United Nations standard minimum rules for the treatment of prisoners
Response
I understand the Board’s continued concern about overcrowding and wish to assure the Board that reducing overcrowding is a central aim of the estate modernisation. The delivery of 18,000 places that are modern, decent and uncrowded provides HM Prison and Probation Service (HMPPS) with an opportunity to take steps towards reducing crowding. Whilst it is recognised that the problem of crowding in prisons will not be easily addressed, the average number of prisoners held in crowded conditions across the prison estate has fallen slightly in recent years. In addition, since March 2020 the overall prison population has fallen significantly following a reduction in new receptions from courts, reducing the number of prisoners having to share cells. HMP/YOI Chelmsford currently has an operational capacity of up to 690 prisoners and throughout the Covid-19 pandemic has had a stable level of crowding, which is not unusual for a local prison. HMPPS continues to maximise movements of prisoners into the training and open estate to alleviate the pressures at local prisons as far as possible. The latest population projections, however, indicate HMPPS may face challenges in dealing with demand for prison places and it is therefore likely that prisons will need to continue to hold prisoners over their certified normal accommodation in the future. It is acknowledged that it is not desirable to hold two prisoners in a cell designed for one, but these places meet HMPPS standards for crowded accommodation and reducing crowding at one establishment would result in crowding having to increase further elsewhere. |
Other | In progress |
| 1 | to continue to take steps to reduce the levels of violence, self-harm, bullying, drug taking and drug smuggling Repeated | Governor / Director | |
| 2 |
to ensure that the funding allocated for the refurbishment of A wing, including the segregation unit, is retained
Repeated
Response
With regard to the refurbishment of A wing, work within the Segregation Unit commenced in October 2020 and will include the replacement of cell windows for modern safer cell type window ventilators, installation of safer cell furniture and the refurbishment of the showering facilities. The showering facilities throughout the wider A wing will also be refurbished, as well as the wing being redecorated, flooring replaced and new in-cell furniture installed. A small number of additional items are being included within the scope of the works such as the installation of LED lighting on the landings. The full programme of work is anticipated to be completed in spring 2021. |
Other | In progress |
| 2 | to make purposeful activity full time, and to make it difficult for convicted prisoners not to attend, so that they get the maximum opportunity to make themselves employable upon release | Governor / Director | |
| 3 |
to work with other government agencies to ensure that IS91 prisoners (those detained by the immigration authorities) are informed of the intention to deport at the earliest possible moment, not at the end of their term, which inevitably means that they are detained beyond the end of their sentence
Repeated
Response
HMP/YOI Chelmsford has given Diversity and Inclusion increased focus during 2020, with clearer direction from the Deputy Governor and the introduction of a dedicated administrative post and additional Band 5 Custodial Manager support. Support is also being provided by the Regional Diversity and Inclusion Lead and Ipswich and Suffolk Council for Racial Equality to improve engagement with prisoners and provide an independent view of processes and policy. The Deputy Governor is now leading the equalities sub-group to ensure the meeting is well informed, well attended and is held regularly. HMP/YOI Chelmsford never intended that the previous dedicated Equality role would be a permanent change to the prison’s staffing. The functions of Safer Custody and Equality were separated for a short period to facilitate senior leader development and the combined role of Safer Prisons and Equality is a recognised job description under the HMPPS Job Evaluation Scheme. |
Other | In progress |
| 3 | to ensure that the equalities committee is given sufficient resources, and that it meets two-monthly | Governor / Director | |
| 4 |
to exert influence to ensure the provision of suitable permanent accommodation for prisoners upon release, so that no prisoner ends up on the street
Repeated
Response
I acknowledge the ongoing concerns about the proportion of offenders released who have no fixed abode and can reassure you that it remains a priority to find somewhere safe and secure for them to live following their release from custody. Further to my previous response in January 2020, HMPPS has now published its national Accommodation Framework, which sets out the Agency’s and its partners’ responsibilities, such as the local authorities having to ensure that offenders can access and maintain settled accommodation. During the initial Covid-19 pandemic, the Ministry of Justice (MoJ) secured £8.5 million to support the provision of accommodation for individuals at risk of homelessness on their release from prison. This scheme initially ran between May and August 2020 providing up to 56 nights’ accommodation to ensure individuals could be accommodated in to late October 2020. To support this Covid-19 response, seven regional Homelessness Prevention Taskforces (HPTs) were set up by HMPPS to work with local authorities and other partners to source accommodation for offenders on their release. These HPTs are still active and following the introduction of further national restrictions, an agreement was reached with HM Treasury to reinstate the emergency accommodation funding. However, the HPTs will now source with an increased focus on settled accommodation. HMPPS is also considering how the HPTs will feature in the new unified probation model to continue the progress already made with delivery partners, having contributed to improving accommodation outcomes. The National Probation Service have also improved commissioning rates and set minimum levels of funding for commissioning Through the Gate (TTG) services from Community Rehabilitation Companies (CRCs) for those people leaving non-resettlement prisons. The data on the status of released prisoners is now published on Gov.UK - https://data.justice.gov.uk/prisons/life-after-prison. In addition, despite the introduction of Exceptional Delivery Models in all prisons to safeguard the wellbeing of prisoners and staff due to Covid-19, which impacted TTG services, reducing access to prisons and prisoners, the local resettlement team at HMP/YOI Chelmsford have maintained a physical presence. Regular meetings between the HMPPS Contract Management Team, the CRC and its provider NACRO, and the prison are taking place every six weeks to address any issues around the delivery of resettlement services. |
Other | In progress |
| 4 | to ensure that offender supervisors and key workers are given the time to perform their vital role, rather than being allocated to other duties at a moment’s notice. Repeated | Governor / Director | |
| 5 |
to exert influence to ensure that the prison is not used to house people whose mental health problems are such that other institutions are more appropriate.
Response
I also acknowledge the Board’s concern for those prisoners with mental ill health. The MoJ and HMPPS are determined to improve the transfer process, ensure delays are reduced and avoid prison being used inappropriately. The Secretary of State for Justice is committed to working with the Secretary of State for Health and Social Care and health partners to articulate a coherent picture of how healthcare is delivered throughout the criminal justice pathway. The Government is also committed to reforming the Mental Health Act and we are working closely with Department for Health and Social Care to respond to the recommendations of the independent review, chaired by Professor Simon Wessely. A joint White Paper will be published in the coming months. NHS England and NHS Improvement (NHSE&I) supports the expectation that prison is unsuitable for those whose mental health requires in-patient care. The healthcare service commissioned by the local police force always consider whether a person is well enough to be detained and to plead, and where appropriate this will influence whether they are remanded to prison. For the small number of people whose mental health deteriorates whilst in prison, NHSE&I continues to monitor the time from referral to transfer. This is reported at contract review meetings to ensure that all opportunities to reduce this delay are maximised and where there are any challenges delaying the transfer of care these are escalated within the Trusts and the Clinical Commissioning Groups. HMP/YOI Chelmsford has an Improving Access to Psychological Therapies service, a primary care mental health service and a secondary care mental health service to support those held at the prison until such time as a more suitable bed becomes available. Multi-disciplinary team meetings are also used to discuss those prisoners who are unwell with care plans in place to manage their behaviours and treatment until they can be stabilised or transferred. |
Other | In progress |
| 5 | to continue to make every effort to maintain a clean and decent environment, including the elimination of accumulated rubbish around the exterior of the wings | Governor / Director | |
| 6 | to ensure that when staff assess whether newly arrived prisoners should be put on an assessment, care in custody and teamwork (ACCT) document, they are guided not just by the prisoner’s presentation on the day, but also by an understanding of the prisoner’s known risk factors. Repeated | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 5 | 20 |
| Canteen, facility list, catalogue(s) | 2 | 8 |
| Discipline, including adjudications; incentives and earned privileges; sanctions | 2 | 1 |
| Equality | 4 | 10 |
| Finance, including pay, private monies, spends | 1 | 1 |
| Food and kitchens | 3 | 6 |
| Health, including physical, mental, social care | 27 | 47 |
| Letters, visits, telephones, public protection restrictions | 15 | 8 |
| Miscellaneous | 11 | 39 |
| Property during transfer or in another establishment or location | 9 | 13 |
| Property within this establishment | 16 | 55 |
| Purposeful activity, including education, work, training, library, regime, time out of cell | 1 | 8 |
| Sentence management, including home detention curfew, release on temporary licence, parole, release dates, recategorisation | 9 | 15 |
| Staff/prisoner concerns, including bullying | 13 | 29 |
| Transfers | 10 | 6 |
Related inspections & investigations
22 Jan 2024
HMIP · Unannounced
Safety 2
· Respect 2
· Activity 2
· Release 2
Other reports for Chelmsford
Report details
- Establishment
- Chelmsford
- Type
- Prison · Cat Category B local, YOI
- Report year
- 2020
- Published
- 4 December 2020
- Responsible body
- HMP Chelmsford
- Recommendations
- 11
- MoJ rating (2024/25)
- 1 — Serious concern
Population
| Population | 690 |
| Operational capacity | 690 |
Service providers
Community Rehabilitation Company (subcontracted through-the-gate)
Sodexo (Nacro)
Education
PeoplePlus
Healthcare
Castle Rock Group (CRG)
Library
Essex County Council
Maintenance
Gov Facility Services Limited (GFSL)