Source · IMB Annual Report

Ford

Year: 2020 Published: 3 Feb 2021 Type: Prison · Cat D open prison Recommendations: 8 Key concerns Positive findings

HMP Ford is a Category D open prison focusing on resettlement, but the reporting year (ending October 2020) was severely impacted by COVID-19 restrictions. While staff are commended for managing the situation and keeping the prison COVID-free, the Board expresses significant concerns. These include the long-standing issue of poor accommodation, increased drug use, violence, and communication breakdowns exacerbated by the pandemic, all of which hinder the prison's resettlement function.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody1
Self-harm incidents3
ACCT cases opened1811
Prisoner assaults189
Drug finds18394

Positive findings

The Governor and staff are commended for their management of the COVID-19 situation, particularly for measures taken to keep the prison free of the virus. Healthcare is highly regarded by prisoners, and the quality of service from the new provider, Practice Plus Group, has been consistently high. The chaplaincy provides excellent pastoral care, and the prison received an Excellence in Prison Libraries Award for its "Well-being Through Creative Writing" project. The business and community engagement manager is commended for assisting prisoners with furlough applications during a period of confusion.

Key concerns

14 items
Resettlement/Release Rehabilitation should be at the forefront of policy decisions relating to the open estate and your department’s handling of the Coronavirus Job Retention Scheme (“furlough”) was deplorable. Conflicting and misleading information has almost certainly led to some men leaving the prison system disadvantaged by significant amounts of money with which to re-enter the community at a time when they needed every penny to establish themselves in a life outside crime.
Regime/Time Out of Cell Repeated For the second year running the Board comments on your service’s apparent lack of understanding of Category D open prisons. The Prisons National Framework response to COVID-19 including the coloured Levels/Stages diagram and supporting text failed to mention ROTL, even at Levels 1 or 2 where it might be expected. The Board understands that the number one priority was the preservation of life but the omission of ROTL showed a complete lack of awareness of the vital part it plays in the resettlement of prisoners and in their sentence planning.
Estate/Conditions Repeated This is the 12th year running that we register our dismay at the parlous state of accommodation at HMP Ford. 50% of prisoners share rooms. Whilst this is bad enough during usual times, most prisoners are at least then engaged in education, training or employment during the daytime. During lockdown, however, men have been in their rooms for many more hours per day in close confined conditions. This has not been humane.
Education/Purposeful Activity HMP Ford developed and extensively tested an innovative IT unit with limited and secure internet access which sat empty for two years. This unit could have been put to vital use during COVID-19 to enable prisoners to start the online registration for Universal Credit, search for employment in these trying times for the country prior to release as well as pursuing academic education.
Staffing HMP Ford continues to have a workforce which in no way mirrors the ethnic makeup of the prisoner community. Only 2% of the staff describe themselves as Black Asian and Minority Ethnic (BAME).
Safety Unsettled atmosphere and increased tensions that have arisen as a consequence of COVID-19 and the impact on HMP Ford as a resettlement prison.
Staffing Respondents to the Board’s exit survey and prisoners approaching Board members directly and through applications commented consistently on poor communication, especially between offender supervisors (OS) and prisoners.
Equality/Diversity The Board would like to see effective action to address the consistent ethnic imbalance in the profiles of men working outside the prison.
Food/Catering Repeated The breakdown of the blast chiller in March meant that many of the menu options previously offered, particularly those containing lamb or beef, had to be withdrawn. A replacement blast chiller had still not arrived by the end of the reporting period and is now not expected till January 2021. In addition two new cookers have been sitting idle for most of the current year as they cannot be connected to the prison’s gas supply. This is the second year running that the Board has reported on kitchen equipment failures.
Regime/Time Out of Cell Many of the six washers and four dryers in the prisoners’ laundry are regularly broken. This can mean prisoners going out to work and representing HMP Ford having no reliable source of clean, dry clothes.
Substance Misuse For several months during COVID-19 restrictions mandatory drug testing (MDT) stopped altogether and drug use increased. ‘‘Throwovers’’ of contraband also increased significantly.
Safety The inability to transfer unsuitable men to closed conditions saw an increase in illicit behaviour, prisoner on prisoner violence and prisoners stating that they felt unsafe.
Complaints/Property Repeated Property remains a problem. Prisoners are permitted some personal property but this is not consistently managed throughout the prison estate, resulting in issues when prisoners are transferred. There is also a lack of accountability in property handling. Complaints should be addressed within 20 days but in this reporting period the longest delay was 224 days.
Regime/Time Out of Cell Repeated The very high cost of PIN phones at HMP Ford. Calls cost considerably more than in prisons with in-cell telephones. This, together with low wages for many internal jobs, leaves men at a disadvantage when planning for release. In many billets the phones are located in a communal space giving no privacy.

Recommendations

8 items · 2 repeated
#RecommendationAddresseeStatus
1 For the second year running the Board comments on your service’s apparent lack of understanding of Category D open prisons. The Prisons National Framework response to COVID-19 including the coloured Levels/Stages diagram and supporting text failed to mention ROTL, even at Levels 1 or 2 where it might be expected. The Board understands that the number one priority was the preservation of life but the omission of ROTL showed a complete lack of awareness of the vital part it plays in the resettlement of prisoners and in their sentence planning. Repeated
Response
Turning to the Board’s comments about the curtailment of ROTL, it is acknowledged that ROTL is a valuable tool to support resettlement, but it also presents an increased risk to the safe operation of prisons during the pandemic. As the Board are aware, most ROTL was suspended in March 2020 as part of measures to help limit the spread of the virus. However, HMPPS did re-introduce ROTL when and where it was safe to do so via two Exceptional Delivery Models before the second national lockdown in November 2020. Wider use of ROTL has been paused again due to the current national lockdown, but it remains available for essential Covid-secure work placements, or for compelling, compassionate reasons. The resumption of the full ROTL provision is intended when and where it can be delivered safely and will take account of changes in the national restrictions.
HMPPS In progress
1 We are concerned with the unsettled atmosphere and increased tensions that have arisen as a consequence of COVID-19 and the impact on HMP Ford as a resettlement prison. Governor / Director
2 This is the 12th year running that we register our dismay at the parlous state of accommodation at HMP Ford. 50% of prisoners share rooms. Whilst this is bad enough during usual times, most prisoners are at least then engaged in education, training or employment during the daytime. During lockdown, however, men have been in their rooms for many more hours per day in close confined conditions. This has not been humane. Repeated
Response
HMPPS Prison Maintenance Group has been working with Gov Facility Services Limited (GFSL) and the Governor on several key projects. The older billet style accommodation has now been decommissioned, decanted and will be demolished over the next few months. There are new temporary cabins on site that do offer single occupation, with shower and toilet facilities per prisoner. With the decommissioning of the huts more cabins will be installed on site beginning April 2021, and these will also offer each prisoner a personal shower and toilet. A temporary reduction in operational capacity has enabled this work to be completed. In the pipeline there is a Ministry of Justice (MoJ) project to build a new wing which will give a permanent solution to the accommodation issues at HMP Ford. The new unit will include in cell sanitation and decent showers fit for purpose including general amenities. The Estates team have been working on shower refurbishments to A wing, and more work will follow. Estates have also installed a kitchen in A wing and further new kitchens will be developed in this area to improve on the lack of decent kitchen facilities. There is a specification under development to see the removal of C wing cladding and replacing the windows. Work with MoJ partners is also underway to redevelop the Healthcare unit, and whilst the business case is still under development this is being worked on at pace. GFSL continue to maintain the site to an acceptable standard, and whilst it is recognised there have been issues with catering equipment and laundry facilities, all the equipment issues have now been resolved and are currently in working order. GFSL are working hard to improve repair response times and are in dialog with their service contractors to minimise any down time. GFSL and the Service Delivery Manager are working closely to capture all performance related data and will be using this to drive improvements across the contract.
HMPPS In progress
2 Respondents to the Board’s exit survey and prisoners approaching Board members directly and through applications commented consistently on poor communication, especially between offender supervisors (OS) and prisoners. This caused particular frustration at a time when prisoners’ movements were restricted. Governor / Director
3 You may remember that HMP Ford developed and extensively tested an innovative IT unit with limited and secure internet access which sat empty for two years. This unit could have been put to vital use during COVID-19 to enable prisoners to start the online registration for Universal Credit, search for employment in these trying times for the country prior to release as well as pursuing academic education. The Board would urge the Prison Service to reconsider this for the future as prisoners on release are faced with an “online” world.
Response
Regarding the issue of disparity on the number of ethnic prisoners at HMP Ford in paid work. Although there are no restrictions on who can apply for employment opportunities (provided they meet the criteria), the Governor will examine the application process to ensure parity and equity of access and will look at developing additional monitoring mechanisms.
HMPPS In progress
3 The Board would like to see effective action to address the consistent ethnic imbalance in the profiles of men working outside the prison. Governor / Director
4 In June 2020 the Director General of Prisons wrote: ‘We are making changes to improve the fairness of our processes and to improve the representation of ethnic minority people in our workforce’. HMP Ford continues to have a workforce which in no way mirrors the ethnic makeup of the prisoner community. The Board urges you to recruit more imaginatively in 2021 or find other ways to improve this situation.
Response
In response to the Board’s concerns about the proportion of Black, Asian and Minority Ethnic (BAME) staff, HMPPS remains committed to achieving a national target of 14% of all staff recruited from a BAME background. HMPPS is continuing to increase awareness and widening the use of the Civil Service Life Chances Programmes to encourage diverse groups to apply to roles across the department. HMPPS welcomes and encourages applications from everyone irrespective of their background, identity, experience or circumstances, and from particularly those underrepresented in the workforce. Improved diversity data on ethnicity has enabled HMPPS to spot disparities and identify trends, which supports activity to help recruit BAME prison officers in greater numbers and increase the number of senior BAME prison officers. Here is a summary of HMPPS Annual Staff Equalities report 2019/20 which captures workforce statistics on recruitment diversity: - • All Prison Officer Entry Levels: BAME candidates made up 18.2% of applicants and 11.0% of formal offers accepted between July 2018 and June 2020. These proportions varied over the quarters ranging from 14.5% to 29.9% for applicants, and 7.1% to 17.6% for offers formally accepted. • Public Sector Prison Officers: BAME candidates made up 17.4% of applicants and 10.7% of formal offers accepted between July 2018 and June 2020. These proportions varied over the quarters ranging from 12.0% to 25.2% for applicants and 7.1% to 17.2% for offers accepted. • Youth Custody Service Prison Officers: BAME candidates made up 31.9% of applicants and 22.7% of formal offers accepted over the whole period. • Officer Support Grades: BAME candidates made up 18.8% of applicants and 12.6% of formal offers accepted, with large variations between the quarters. Whilst regional recruitment activity focusses on volume recruitment campaigns, the impact of this at HMP Ford is minimal as the attrition levels remain relatively low, which limit significant changes to the workforce. As the Board are aware, the population demographic for West Sussex is predominantly white and this is proving an obstacle for attracting BAME candidates to join HMP Ford. Recently some staff of BAME backgrounds have arrived on transfer to the prison. One of HMP Ford’s priorities for the year ahead is Diversity and Inclusion. The Governor will be looking at establishing and addressing some of the cultural differences between HMP Ford’s staff and the prison population. Whilst the Governor may not be able to significantly influence the ethnicity of the workforce, he can ensure that a rehabilitative culture, procedural justice, enhanced transparency and additional staff training to be at the forefront of HMP Ford’s vision and embedded across local policy.
HMPPS In progress
8 Rehabilitation should be at the forefront of policy decisions relating to the open estate and your department’s handling of the Coronavirus Job Retention Scheme (“furlough”) was deplorable. Conflicting and misleading information has almost certainly led to some men leaving the prison system disadvantaged by significant amounts of money with which to re-enter the community at a time when they needed every penny to establish themselves in a life outside crime.
Response
I acknowledge the Board’s concerns about the handling of the Coronavirus Job Retention Scheme. Under the ROTL policy framework, the prison, placement provider and prisoner enter a Memorandum of Understanding (MoU). This is explicitly not a contract of employment and does not make a prisoner undertaking a work placement, an employee. Placement providers were not able to register under the furlough scheme as prisoners are not employees. However, it was discovered that some prisoners had in fact entered into arrangements with their placement providers, separate from the arrangements outlined in the ROTL framework. Advice was therefore issued to prison governors on 9 June 2020, so that relevant providers could be invited to decide whether to apply for furlough. The providers had until 31 July 2020 to make a furlough payment claim on behalf of employees (for those furloughed for at least a full three-week period between 1 March 2020 and 30 June 2020).
Ministry of Justice Implemented

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 3 1
Canteen, facility list, catalogue(s) 2 0
Discipline, including adjudications, IEP, sanctions 1 1
Equality 1 1
Finance, including pay, private monies, spends 3 8
Food and kitchens 0 0
Health, including physical, mental, social care 4 9
Letters, visits, telephones, public protection restrictions 5 0
Miscellaneous, including complaints system 2 7
Property during transfer or in another establishment or location 7 28
Property within this establishment 3 2
Purposeful activity, including education, work, training, library, regime, time out of cell 2 11
Sentence management, including HDC, release on temporary licence, parole, release dates, recategorisation 12 31
Staff/prisoner concerns, including bullying 3 1
Transfers 0 3

Related inspections & investigations

4 Apr 2023 HMIP · Unannounced Safety 4 · Respect 3 · Activity 3 · Release 4

Other reports for Ford

2025 Published 17 Mar 2026 Population 382 · Self-harm 1 · Concerns
2024 Published 25 Feb 2025 Population 343 · Self-harm 0 · Concerns
2023 Published 13 Feb 2024 Population 387 · Self-harm 0 · Concerns
2022 Published 13 Apr 2023 Population 384 · Self-harm 0 · Concerns
2021 Published 6 Apr 2022 Population 389 · Self-harm 2 · Concerns

Report details

Establishment
Ford
Type
Prison · Cat D open prison
Report year
2020
Published
3 February 2021
Responsible body
HMP Ford
Recommendations
8
MoJ rating (2024/25)
4 — Outstanding

Population

Operational capacity544

Service providers

Academic education
Weston College
Chaplaincy support
Ford Forward Community Chaplaincy
Distribution warehouse
DHL
Family support
Spurgeons
Healthcare
Practice Plus Group
Infrastructure
Government Facility Services Limited
Resettlement assistance
Kent, Surrey and Sussex Community Rehabilitation Company (KSSCRC, part of the Seetec group)
Vocational training
Chichester College

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