Source · IMB Annual Report
Whatton
Year: 2021
Published: 25 Oct 2021
Type: Prison · Cat C training prison
Population: 781
Recommendations: 5
Key concerns
Positive findings
HMP Whatton operated under severe Covid-19 restrictions for most of the reporting year, with prisoners confined to cells for 22 hours daily and many activities suspended. Despite these challenges, the Board commended staff for their fair and humane approach, and prisoners largely understood the restrictions. Key concerns include the unsustainable restrictive regime, poor healthcare accommodation, delays in mental health transfers, and a backlog in offending behaviour programmes impacting resettlement.
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 8 | 5 |
| Self-harm incidents | 496 | 366 |
| ACCT cases opened | 296 | 239 |
| Prisoner assaults | 22 | — |
| Assaults on staff | 11 | — |
| Use of force | 96 | — |
Positive findings
The Board commended the Governor, senior management team, and staff for their fair and humane handling of Covid-19 restrictions, prioritising prisoner welfare. The prison maintained a consistent regime with daily telephone calls and exercise, and prisoners showed understanding of the severe restrictions. The healthcare team provided an outstanding service, efficiently rolling out the Covid-19 vaccination program despite reduced staffing. The new ACCT process (Version 6) was clear and welcomed. Board members found staff-prisoner relationships generally fair and non-discriminatory, and the chaplaincy team provided improved pastoral support during the pandemic. Education courses meet prisoner needs and have an 'Excellent' Ofsted rating, supported by a well-resourced library. Offender management quality and the Circles of Support and Accountability (CoSA) project were also positive. Visitor facilities are well managed, and the extra £5 PIN credit for prisoners was appreciated.
Key concerns
Mental Health
Repeated
A prisoner was held for a long time in secure conditions with deteriorating mental health while waiting for secure hospital accommodation, with no improvements to the speedy resolution of such cases despite assurances.
Other
Repeated
The loss of prisoners’ property, usually when being transferred from another prison, continues to be a concern, with no reliable system of handling and tracking property developed by the Prison Service.
Estate/Conditions
Repeated
The standard of the accommodation in the healthcare centre continues to be a significant concern, with cramped space, mould, and damp creating difficulties for staff, and the unit being unfit for purpose.
Resettlement/Release
Repeated
Delays persist in the timely notification of approved premises for released prisoners, often occurring only days before release, which hinders their best chance of resettlement and rehabilitation.
Complaints/Property
The complaints procedure is not always timely, reliable, or credible, with some complaints not handled promptly and responses from other prisons often unsatisfactory or late, causing stress and frustration.
Estate/Conditions
Repeated
The substandard accommodation in the B wings, containing some of the smallest cells in the prison estate, remains unfit for purpose and continues to raise concerns, having been regularly criticised.
Regime/Time Out of Cell
The national regime of lockdown, confining the majority of prisoners to their cells for 22 hours per day, is unsustainable and cannot be regarded as fair and humane treatment.
Resettlement/Release
The provision of accredited programmes has been curtailed or significantly reduced, and resettlement programmes suspended, meaning prisoners are not well prepared for their release.
Education/Purposeful Activity
There is a concerning backlog of prisoners waiting to complete accredited programmes, impacting their sentence plans, parole hearings, and subsequent release.
Resettlement/Release
There continue to be delays in transferring category D prisoners to suitable open conditions.
Resettlement/Release
A continuing issue exists with prisoners arriving without a current OASys report, delaying assessment and access to intervention programmes and leading to inappropriate sequencing for activities.
Regime/Time Out of Cell
Communication to prisoners regarding the impact of programme suspensions on their sentence plan and parole hearings has been poor, causing uncertainty.
Resettlement/Release
Medium-risk prisoners being advised to contact local councils for emergency accommodation can result in housing that breaches licence conditions, which is regrettable, discriminatory, and unsupportive of rehabilitation.
Regime/Time Out of Cell
Delays in telephone access to children are caused by external checks, which is especially frustrating for prisoners previously granted access at other prisons.
Recommendations
| # | Recommendation | Addressee | Status |
|---|---|---|---|
| 1 |
Will the minister intervene and address the issue of prisoners held for long periods with deteriorating mental health while awaiting secure hospital accommodation directly with the Secretary of State for Health and Social Care?
Repeated
Response
I note the Board remains concerned for prisoners with serious mental ill health who often are being held for some considerable time in prison awaiting a transfer to a secure hospital. As the Board are aware, long waiting times can occur for placements on the Offender Personality Disorder (OPD) Pathway (as was the case for the individual mentioned in your report). However, whilst I am unable to go into detail about the specific circumstances of this individual, I am pleased to be made aware that he is now receiving specialist care in hospital. Recognising the distress this issue causes, I hope to reassure the Board that over the last 18 months in order to proactively manage and support reductions in the waiting times for admission to secure hospital, NHS England (NHSE) Health and Justice (Midlands) Governance team and Specialised Commissioners have developed a clinical case review meeting that takes place every two weeks. This is clinically led and seeks to proactively manage those waiting for secure beds through dynamic risk assessment (every case on the waiting list is required to be risk assessed every two weeks). The meeting covers the whole Midlands Region and incorporates all patients who have exceeded the 28-day timeframe. This is a multi-agency meeting to ensure that a whole system approach is adopted to supporting the most vulnerable and high-risk patients, with secure hospital collaborative representatives in attendance. Patients can move up and down this list dependent on their presenting risks. If no placements within the catchment area are available then other alternatives are sought for instance, perusing out of area placements. These meetings have impacted positively on the waiting list. In addition, the Nursing Quality and Governance team, hold monthly meetings to discuss the most pressing cases with Specialised Commissioners. More broadly, the Government is determined to improve the transfer process, ensure delays are reduced and avoid prison being used inappropriately. Mental health is taken very seriously, and it is recognised that providing the right interventions at the right time is vital to improve outcomes for people with mental health needs. The Government is committed to introducing the new statutory time limit of 28 days for transfers to mental health hospitals from custody that was proposed in the White Paper on Reforming the Mental Health Act and this will be commenced once the new NHSE and NHS Improvement good practice guidance is fully embedded in practice. This new guidance published on 10 June 2021 promotes the timely access to appropriate treatment and reduces unnecessary delays - https://www.england.nhs.uk/publication/guidance-for-the-transfer-and-remission-of-adult-prisoners-andimmigration-removal-centre-detainees-under-the-mental-health-act-1983. A new independent role to oversee the transfer process will also be implemented to further help reduce unnecessary delays. More so, the Covid-19 pandemic has caused many long waits for services in high security hospitals due to some ward closures as result of patients testing positive for Covid-19, this was the case for two hospitals in Northampton, Rampton Hospital and St Andrews Hospital. Although the situation has now eased, this has caused a backlog for those awaiting a placement. |
Ministry of Justice | In progress |
| 2 |
Can the Prison Service develop a reliable system of handling and tracking prisoners’ property, to reduce these unacceptable losses and to minimise the number of compensation claims?
Repeated
Response
HMPPS fully understands the frustration this issue is causing. Following a pause in the development of the new Prisoners’ Property policy framework due to Covid-19, a meeting with IMB representatives took place in August 2020. HMPPS circulated the draft framework to internal and external stakeholders, including the IMB Secretariat and the IMB representatives previously consulted, and a large number of comments received are being considered. It is recognised that some local prisons including HMP Whatton are experiencing great difficulty obtaining responses to complaints from sending prisons, which is one of the many reasons why HMPPS is undertaking a thorough consultation on the new framework. The framework is now expected to be published early next year. It will provide greater direction and standardisation on a national basis and has been designed with procedural justice at its core. It strengthens guidance on known problem areas such as volumetric control and seeks to ensure prisoners’ property is managed efficiently, effectively, consistently and with care and respect. |
HMPPS | In progress |
| 3 |
Will the Prison Service, once again, consider substantial refurbishment or replacement of the healthcare facilities?
Repeated
Response
Due to other competing priorities the recent bid to improve the prison’s healthcare facilities has unfortunately been excluded from this year’s work projects. The heating pipework in the healthcare unit is due to be replaced, this will help solve the mould and damp issues. The Governor will keep you informed on any new developments. |
HMPPS | Partial |
| 4 |
Will the Prison Service review, with other agencies, the timely notification of approved premises for released prisoners, to give them the best chance of resettlement and rehabilitation?
Repeated
Response
Before any prisoner is released from custody the Community Probation Practitioner undertakes a risk management assessment. Those convicted of a sexual offence under the supervision of probation will be risk assessed before being placed in accommodation and, as the Board are aware, a high number of people at HMP Whatton are considered as high risk. As mentioned by HMPPS in last year’s response, a new process was set up to provide early notification of the decision to Approved Premises Central Referral Units. However, as the Board have identified, this has taken time to be fully embedded. Across the Approved Premises (AP) estate, HMPPS is delivering the expansion and enhancements needed to keep the public safe, including increasing the estate by 200 beds. There have been improvements to the Facilities Management of AP so that bed spaces remain in commission. Since October 2018 under the Homeless Reduction Act 2017 prison and probation providers have been subject to the ‘Duty to Refer’ and have a statutory responsibility to refer anyone at risk of homelessness to the Local Housing Authority 56 days before they are due to become homeless. A policy framework has been implemented in support of this process, which mandates the roles and responsibilities of both prison and probation staff in making effective referrals. In addition, building on the learning from the emergency scheme more than £20 million is being invested to support prison leavers at risk of homelessness which will provide up to 12 weeks of transitional accommodation whilst long-term settled accommodation is found. The service is initially launching in five probation regions, supporting around 3,000 individuals in the first year and a further roll out nationally will be determined by future funding. Short term accommodation placements are provided when additional public protection measures are required, when release from custody is dependent on a suitable home detention curfew address. When temporary accommodation placements are provided, HMPPS aims to ensure these are of excellent quality and staff work closely with housing partners to integrate people into suitable longer-term housing in the community. HMPPS set up regional Homeless Prevention Teams (HPTs) to provide oversight to the response and help leavers secure accommodation. These teams have been highly successful and around a third (32%) of those accommodated in phase two of the emergency Covid-19 scheme progressed to permanent accommodation. HPTs will become a permanent feature to help develop relationships with local authorities and other strategic partners in order to embed and expand housing options for prison leavers. |
HMPPS | In progress |
| 5 | Will the Governor review the complaints procedure to ensure it is timely, reliable, and credible? | Governor / Director |
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 2 | 6 |
| Canteen, facility list, catalogue(s) | 1 | 6 |
| Discipline, including adjudications, IEP, sanctions | 6 | 2 |
| Equality | 3 | 8 |
| Finance, including pay, private monies, spends | 8 | 8 |
| Food and kitchens | 3 | 2 |
| Health, including physical, mental, social care | 13 | 7 |
| Letters, visits, telephones, public protection restrictions | 8 | 4 |
| Miscellaneous, including complaints system | 58 | 22 |
| Property during transfer or in another establishment or location | 11 | 16 |
| Property within this establishment | 7 | 6 |
| Purposeful activity, including education, work, training, library, regime, time out of cell | 4 | 7 |
| Sentence management, including HDC, release on temporary licence, parole, release dates, re-categorisation | 20 | 8 |
| Staff/prisoner concerns, including bullying | 12 | 10 |
| Transfers | 3 | 0 |
Related inspections & investigations
15 Jan 2024
HMIP · Unannounced
Safety 4
· Respect 3
· Activity 2
· Release 3
Other reports for Whatton
Report details
- Establishment
- Whatton
- Type
- Prison · Cat C training prison
- Report year
- 2021
- Published
- 25 October 2021
- Responsible body
- HMP Whatton
- Recommendations
- 5
- MoJ rating (2024/25)
- 3 — Good
Population
| Population | 781 |
| Operational capacity | 801 |
| CNA (designed for) | 740 106% |
| Time out of cell | 2.0h/day |
Service providers
Facilities Management
Amey
Healthcare Services
Practice Plus Group
Learning and Skills
People Plus
Library Literature Sub-contractor
Suffolk Library Services
Library Literature Supply
People Plus
Visitor Centre Management
Prison Advice and Care Trust