Mental Health
Repeated
Provision for appropriate service for prisoners suffering from severe mental ill-health.
Other
Repeated
Speed up the courts process.
Resettlement/Release
Repeated
Ensure accommodation support for prisoners on remand.
Complaints/Property
Repeated
Implement a system of managing and tracking prisoner property as it has been raised by various IMB reports for the past three years without any tangible action.
Regime/Time Out of Cell
Not enough had been done to increase the level of purposeful activity for prisoners who remained locked up for very long periods each day.
Safety
The rate of violence was high, use of force had increased and there was insufficient attention to the growing level of self-harm.
Equality/Diversity
There was inadequate use of data to support the development of effective strategies for safety or equality.
Equality/Diversity
Disproportionately high numbers of Black and Muslim segregated prisoners.
Staffing
The compliance rate for key worker sessions is well below the required level.
Complaints/Property
Repeated
The situation relating to property handling when moving within the prison system has worsened and there is as yet no use of digital processes despite the Prisoner’s Property Framework being published.
Source wording under review
Regime/Time Out of Cell
Repeated
Little change has been seen in provision within HSU as regime is frequently disrupted, education and or activities are rare; the horticulture workshop is still not in place.
Source wording under review
Regime/Time Out of Cell
Prisoners miss out on activities such as library visits if there are not enough staff to accompany them. There have even been occasions when prisoners have not been able to shower due to lack of staff.
Healthcare
Dental services have been a continuing source of complaint during the year, and several prisoners have complained about the waiting time to see a dentist, especially when they have been in pain.
Regime/Time Out of Cell
Frustration for prisoners and their families is the perceived inadequacy of the visitors booking system.
Resettlement/Release
Complaints to the Board regarding resettlement over the year have concerned the lack of communication to prisoners about their release and how they should plan for this. Others feel they have been ‘forgotten’ as they have no sentence plan.
Resettlement/Release
Resettlement meetings have not been held regularly over the past year.
Estate/Conditions
The general appearance of the kitchen was ‘tired’; the fabric being dull and worn in parts. A maintenance and repair programme is in place. Repairs are reported using the internal FM logging system. Once reported it is an exasperating drawn out process leading to repairs being completed. On many occasions prime equipment is out of use for several weeks or more.
Estate/Conditions
Board is disappointed that staff do not ensure that cleaning is done to an adequate standard in the newly renovated showers.