Equality/Diversity
Repeated
a continued oversight in reception is the failure to produce certain key information for prisoners in their own language – despite a translation service being available.
Safety
Of great concern to the Board and the prison is the fact that, of the six deaths in custody in this reporting year, all bar one were of prisoners on remand (4.1.2).
Safety
An increase in reported incidents of self-harm is concerning
Equality/Diversity
Repeated
Black prisoners remain disproportionately represented in such incidents (4.5.3).
Safety
Illicit items remain an issue for the prison, despite scanning and refurbished windows which make an improvement in security. Mandatory drug testing, halted during the pandemic, had not resumed by the end of the reporting year.
Estate/Conditions
the problems of an antiquated heating system continue, with some parts of the prison freezing, whilst other parts are overheated, resulting in great discomfort for some prisoners.
Food/Catering
Repeated
prisoners have found the food they were given largely poor: low quality, low quantity, cold. The method of distribution – in takeaway containers delivered to cell doors... is seen as one of the causes of the problem.
Complaints/Property
Both the prison and the Board continue to receive large numbers of complaints about property, with losses occurring both within and from outside of the prison.
Complaints/Property
The prison complaints system itself has been the focus of management who have been aware of its considerable failings. Where and from whom the complaints come may be indicative of underlying issues (5.7.5). There have been intermittent improvements, but a complete overhaul (which is envisaged) is probably the only answer (5.7.1).
Staffing
Repeated
The implementation of the key worker scheme has again been patchy owing to a shortage of available staff. This has meant that a scheme designed to improve safety by engaging with prisoners has never really been functioning as originally anticipated (5.3.5).
Equality/Diversity
the absence of any psychology interventions for a significant part of the year, and the failure to address properly the needs of wheelchair users and other disabled prisoners (6.3.10).
Regime/Time Out of Cell
Younger prisoners are poorly catered for, although the Board acknowledges that some new initiatives are being introduced (4.4.4).
Healthcare
Repeated
There is an ongoing issue, noted last year, with cancellations of hospital appointments caused by a shortage of escorting officers. The prison is nominally meeting its required number of escorts but this is clearly insufficient; and if there are emergencies (as there are) those officers are deployed to the emergency. The data shows that between a third and a quarter of appointments are cancelled (6.2.2)
Mental Health
Referrals to the mental health team have remained high throughout 2021 (6.3.3). This, combined with staff shortages, has meant that the target of seeing referrals within five working days has not been met and there is currently a four-week wait.
Mental Health
There remains an unacceptably long delay in the transfer of mentally ill patients to appropriate external hospital facilities.
Regime/Time Out of Cell
It is of increasing concern to the Board that we are not able to obtain any statistics which reliably show how much time prisoners are spending outside of their cells, or in exercise (6.5).
Education/Purposeful Activity
Repeated
during the whole of this reporting year the library has remain closed. Prisoners have been able to ask for books to be delivered to the wings – but that cannot replace the experience of being in a library nor the access to computers for research that it provides. Education has similarly been seriously depleted during this year. There has been no face-to-face teaching for the year – in-cell packs being the sole source of education.
Resettlement/Release
towards the end of the reporting year Citizens Advice lost the funding to enable them to remain in the prison. The prison was able to respond by giving some financial assistance, but their presence is still reduced to one day per week, whilst demand for their help remains high.
Equality/Diversity
The E wing focus group identified a lack of BAME management staff on their wing as a major concern. Prisoners felt the presence of such leadership was essential for equality and to provide a route of communication and understanding. The same focus group was also concerned that there were not enough Black workers in the FNC, gym or reception areas of the prison. Black prisoners witnessed their White counterparts being placed in ‘better roles’ than their own.
Equality/Diversity
Repeated
The Board remains concerned that the DIRF system is ineffective and does not fully reflect prisoners’ concerns. Some DIRF concerns may, however, be being expressed on Comp 1 forms in the main prison complaint system.