Source · IMB Annual Report
Deerbolt
AI-generated report summary HMP/YOI Deerbolt, a Category C training and resettlement prison, improved its regime and purposeful activity towards the end of the reporting year, with dedicated staff providing good healthcare and educational services. However, persistent staffing shortages, including the detachment of officers to other establishments, severely impacted the core regime and education delivery. Significant concerns remain regarding delayed estate maintenance, insufficient key worker sessions, and the progression pathways for IPP prisoners amidst a changing demographic.
Year: 2023
Published: 8 May 2024
Type: Prison · Cat Category C training and resettlement prison, YOI
Recommendations: 10
Key concerns
Positive findings
Safety statistics
| Indicator | This year | Previous |
|---|---|---|
| Deaths in custody | 0 | — |
Positive findings
AI-generated summaryThe Board commends the senior management team for increasing time out of cells and purposeful activity, improving morale despite a changing prisoner demographic. Staff intelligence work is highly regarded for understanding prisoner profiles. Healthcare and the Drug and Alcohol Rehabilitation Team (DART) provide high-level, timely services despite staffing pressures, maintaining good relationships with the wider prison. Education provision shows improvements with high-standard tuition and increased prisoner engagement. The library, Offender Management Unit, and Resettlement Planning Team are praised for their effective support, leading to suitable accommodation for many released prisoners.
Key concerns
The Board continues to be concerned about the lack of meaningful rehabilitation for prisoners at a time when staffing numbers have increased to deemed satisfactory levels, particularly when staff are detached to other prisons, impacting education delivery.
As a result, it would be difficult to suggest that Deerbolt is a safe place for all the prisoners at the establishment. This would be backed up by our regular dialogue with the senior management team, who often describe the challenges of dealing with drugs, violence and/or debts.
However, the Board is concerned about the interaction with the wider population in Deerbolt. The infrequent level of key worker sessions (30%) would highlight this. Although the prison successfully attends to the most vulnerable, we believe that the population would benefit from increased dialogue on a regular basis. The IMB would not like to think that some prisoners feel unsure of what is expected of them while at the establishment and, worse still, that they may feel forgotten by the regime. For example, on several occasions, prisoners told the Board they were confused about where they stood with regard to progressing through their sentence. While there were times when this could be seen as an unfair accusation or highlighted inadequacies in offender management work, the Board feels these outline failures in the delivery of key worker sessions.
The IMB has also been concerned about the slowness of the wing refurbishments and how this has impacted staff and prisoners. For example, delays to the renovation of the showers resulted in staff being diverted to escort groups of prisoners to other wings and the gym for a shower. Also, the IMB has concerns about the updating of the laundry. The process of Deerbolt sending laundry, in some cases, as far north as HMP Northumberland, has led some prisoners to worry about their cherished clothing. This not only wasted the time of important staff members but resulted in some prisoners washing their clothes in their cells, an issue that needs to be rectified.
While Deerbolt has excellent facilities for exercise, one of the common issues is that prisoners are still spending too much time in their cells, with little to do. While the prisoners themselves are sometimes to blame for not wanting to adhere to the prison regime, we must not overlook the fact that staffing issues play a negative role in this. In the Board’s view, the Governor and staff understand these challenges and we are encouraged by plans to change the core day in order to increase the opportunities for exercise (and meaningful activity) for the population.
That said, Deerbolt still struggles with short-notice cancellations to classes, due to prison staff shortages or unexpected issues or incidents, which continue to blight the delivery of rehabilitation. From first-hand observations, tuition appears to be of a high standard and the prisoners are, in general, engaged. It is apparent that prisoners are now much more gainfully engaged in some form of activity during the working day. However, the IMB remains concerned about the perception of how frequently provision is cancelled, due to staffing or accommodation issues, and the ability for the provision to suit the ever-increasing ageing demographic of the prison.
There is a concern that the north east could benefit from more beds for prisoners released without a fixed abode.
We now have a dozen IPP prisoners at Deerbolt who do not understand what it is they need to do in order to gain release (particularly when they are past their original sentenced detention date) and whether Deerbolt can, in fact, offer the level of service necessary to let them attain their release. May we have clarity from the Minister on how to achieve certainty for each individual prisoner?
However, the lack of an in-house Kaizen Course (an offender management programme for men who have been convicted of violent or sexual offences) has been a concern, with constraints over the whole prison estate preventing the transfer of prisoners to facilities where the course is provided. That said, four personnel are currently training to deliver a first course commencing in January 2024. At present, there are 25 prisoners awaiting the course as part of their sentence plans. However, this will not cover those prisoners requiring the domestic abuse variant of the programme and the Board is aware of at least one individual who will be released next year without completing the Kaizen requirement.
The relative remoteness of Deerbolt continues to be an issue for visitors, particularly those from further afield, who may rely on public transport. Social video calls alleviate this problem but do not replace personal contact, particularly for those with children. The team from the North East Prison Aftercare Society (NEPACS) charity continues to provide a superb service to visitors, particularly those with young children. An external centre offers a comfortable, welcoming first impression, although this has also suffered from delays to resolving maintenance issues, including health and safety priority tasks.
8 Property Property complaints, mostly about missing property, have increased during the reporting year. These include complaints about property that does not transfer with a prisoner arriving at Deerbolt and property that goes astray when prisoners move between wings in Deerbolt. This is an ongoing problem and the sums paid by the compensation scheme can be much lower than the cost of the lost items. HMPPS does not seem to have robust procedures in place for logging property and ensuring that it arrives with, or soon after, a prisoner.
There have been issues during the reporting period of access by the mental health care team to prisoners when they are booked onto work and finding suitable locations and rooms on site to meet. This has led to delivery problems.
There are group work sessions, such as a trauma group, acupuncture group, book group, therapeutic art group and cognitive behavioural therapy (CBT) group for insomnia, but staffing issues during the reporting period have led to difficulties in delivery.
Concerns were noted about hygiene in the food preparation areas in the kitchen and prisoners reported that the hot meal is not always hot.
Recommendations
Many ageing establishments, including Deerbolt, require significant investment for maintenance and upkeep. How does the Minister plan to secure ample funding for this purpose?
Government response
I understand the Board’s concerns about ageing prisons and that investment is needed to ensure maintenance and upkeep. HM Prison and Probation Service (HMPPS) is developing a Long-term Prison Estate Strategy beyond the current spending review period investment. The Strategy’s proposals will be underpinned by condition surveys that are already underway to assess the fabric, cells, and critical assets at each prison. These will inform long-term forward maintenance registers, which can be prioritised against future capital budgets. The investment for the Cell Mesh & Render project that commenced in 2021 has incurred delays due to issues with dated assets, such as boilers which required replacing by the onsite facilities management team to allow the project to conclude. It is acknowledged this impacted the regime and staff locally implemented contingencies to provide showering facilities elsewhere within the prison whilst maintaining prisoner safety. Other additional work has been undertaken as part of the project, including work on the D wings showers, staff toilets and decoration of all communal areas which funding had previously been bid for. Alongside this project fire safety improvements upgrades also took place, as well as upgrades to the distribution board and low voltage electricity. Six wings have now had the refurbishments completed, with C and I Wing the last to be completed in May 2024. K wing is due to be reopened in September 2024 with E wing planned to be completed in October 2024. Regarding the replacement laundrette facility, this opened in June 2024. The funding for the replacement was awarded in early December 2023 and implementation began in January 2024. In the interim, due to issues with the laundry service from other sites, small domestic washing machines and dryers were provided via a laundry on F wing and were in place in by the middle of January 2024.
Recommendation 2
Despite population pressures, how will the Minister ensure that HMPPS is held accountable for ensuring prisoners are located as close as is reasonably possible to their families to better support and enable family contact, as recommended in Lord Farmer's report?
Government response
I recognise the Board’s request for prisoners to be located close to their family. HMP Deerbolt, being a category C training prison, provides a national resource and therefore can receive prisoners from anywhere in England and Wales. However, there are wide-ranging considerations involved in transferring prisoners and allocation decisions must reflect both the specific needs and circumstances of the prisoner, including their security categorisation, as well as the operating environment and range of services at the receiving prison. Where practicable, prisoners are accommodated as close as possible to their resettlement communities home probation region to maintain family ties. Whilst this is a priority, it is not always possible due to a variety of factors including wider population pressures, security concerns or where prisoners have specific sentence planning needs which can only be met at certain prisons.
Recommendation 3
We now have a dozen IPP prisoners at Deerbolt who do not understand what it is they need to do in order to gain release (particularly when they are past their original sentenced detention date) and whether Deerbolt can, in fact, offer the level of service necessary to let them attain their release. May we have clarity from the Minister on how to achieve certainty for each individual prisoner?
Government response
Regarding Imprisonment for Public Protection (IPP) prisoners, HMPPS continues to focus on their rehabilitation through an updated action plan in response to the Justice Select Committee’s report. This can be accessed here - https://committees.parliament.uk/publications/39321/documents/192968/default/. The action plan will ensure that those serving IPP sentences in prison have a sentence plan tailored to their individual needs and will be held in a prison which provides the programme or intervention specified in their sentence plan allowing them to demonstrate that they no longer pose a risk to the public. The actions already undertaken have been working with the number of prisoners serving an IPP sentence who have never been released standing at 1,180 as of March 2024, down from above 6000 in 2012. The Northeast Area Leadership Team also recognise IPP progression as an area priority and an area IPP progression plan is being completed to cover all prisons and probation units in the area to improve the support IPP prisoners receive up to and after their release. At HMP Deerbolt, there are six IPP prisoners, four of whom were recalled to prison and each prisoner’s progression pathway is assessed depending on need. Prison Offender Managers are working to progress them to various Psychologically Informed & Planned Environment Units or alternative prisons where the programmes they need are offered. To provide support locally they are invited to attend lifer forums and are prioritised for key worker sessions.
Recommendation 4
Given the number of services that a prison leaver often needs to access on release, how will the Minister ensure that prisons are adequately equipped to deliver on their designated roles? Also, in cases where establishments operate beyond their standard functions, such as training prisons handling prisoners in their resettlement phase, how will the Minister guarantee sufficient resources and support (as stated in the Prisons Strategy White Paper), ensuring equal attention and expert guidance for those in training prisons nearing release?
Government response
Turning to your concerns about prisons being equipped to deliver their designated roles and prisoners receiving the services they require to support their release. The National Allocation Protocol and Offender Flows enable prisoners to be held in prisons providing an appropriate level of security, as well as the appropriate interventions to allow them to progress with their sentence plan. It is recognised that to support reception prisons, maximise available capacity and ensure prisoners are accessing the required offending behaviour courses, some prisoners in the resettlement cohort are having to remain in training prisons in the interim. However, the Probation Service provide commissioned rehabilitative services for sentenced prisoners wherever they are held and released. The overall rehabilitation of an offender is coordinated by Community Probation Practitioners and supported by prison-based Pre-Release Teams, who provide immediate resettlement and pre-release support for all people in prison, including for accommodation, employment, mental health and substance misuse treatments. This coordination continues once the individual has left prison whilst they remain under supervision. Support to find accommodation is provided, including the completion of accommodation and housing benefit applications, as well as support and guidance to ensure continuation of an existing tenancy. The prison based Strategic Housing Specialists across England and Wales are also working in partnership with probation teams and Local Authorities to improve the likelihood of prison leavers being housed upon release. To further improve coordination, Resettlement Passports are being introduced, which will bring together key information and services that an individual needs in one place to resettle into the community, such as bank accounts, curriculum vitae and identity documents to prove the right to work and rent. In addition, Prison Employment Leads are working alongside Department for Work and Pensions Prison Work Coaches to provide a joined-up approach to prepare prisoners for employment. A new Prison Employment Initiatives Policy Framework was published on 30 April 2024 - https://www.gov.uk/government/publications/prison-employment-initiatives-policy-framework providing guidance on best practice regarding how to resource and operate employment initiatives to support prisoners on this part of their resettlement journey. HMP Deerbolt’s own community engagement strategy will be developed in the coming year alongside reaching out into the community to source employers for prisoners on their release.
Recommendation 5
While acknowledging the need to support establishments across the country, how will HMPPS ensure that staffing levels and site-specific demands are considered before assigning staff to other locations? Will the focus be on enabling each site to maintain a full operational regime rather than mandating a percentage of staff to be sent on detached duty, potentially compromising the functioning of the sending establishment?
Government response
The decision for a prison to supply staff to other locations, known as National Detached Duty, is considered following a review of staffing data. There is sufficient staff across the prison estate to support those sites with staffing shortfalls without depleting regimes significantly even with the additional resources required due to population pressures. The current threshold used to generate the initial supply data are prisons with 98% of target staffing, as it has been determined that this should not adversely impact regime delivery. The data takes into consideration non-effectives, such as staff not on duty due to maternity, being on loan or secondment or being temporarily promoted into other grades, as well as the number of Prison Officers undergoing training. The Prison Group Director and Area Executive Director also provide operational input before the data is considered at a validation panel which balances operational risk across the sending and receiving prisons. As at April 2024 HMP Deerbolt had a target Prison Officer staffing figure of 120 (currently reduced to 100 due to 186 spaces being out of use) and as the number of staff in post was 134, against the currently reduced target staffing, eight staff were requested for detached duty.
Recommendation 6
Deerbolt's location is in a semi-rural area remote from the main centres. Is this recognised and how will this be factored into holding onto existing staff and further recruitment?
Government response
It is recognised that there have been shortfalls in prison officer numbers in many prisons over the past few years but there has been improved levels of retention and increased recruitment over the past 12 to 18 months. It is also acknowledged that recruitment in the locality of HMP Deerbolt is more challenging than other prisons within the geographic region, not least because there is not a substantial centre of population within easy travelling distance from the prison. However, enhanced levels of recruitment marketing are applied when necessary to increase the number of prospective applicants to ensure the demand for staff at the prison can be met. In addition, as the Board were made aware last year a retention oversight process was introduced in August 2022 to target prisons with the highest attrition rates and those that are a cause for concern due to increasing attrition. HMP Deerbolt was identified as one of the sites requiring support and a deep dive was undertaken by the Retention Research Team during December 2022 and January 2023. The Retention Research Team was led by an Occupational Psychologist who carried out research into the drivers of attrition to identify potential causes of resignations and support the subsequent design and implementation of interventions to address the issues. The research involved one-to-one interviews and focus groups with staff covering a range of roles and a feedback meeting has been held with the Governor, Prison Group Director and Head of HR to consider bespoke support that can be provided, as well as actions that can be taken forward locally to aid retention.
Recommendation 7
What oversight does the Governor have over the prioritisation of works within the establishment?
Recommendation 8
HMP/YOI Deerbolt is an important employer in the local community: are there further plans to improve the visibility of the prison in the community?
Government response
HMP Deerbolt’s own community engagement strategy will be developed in the coming year alongside reaching out into the community to source employers for prisoners on their release.
Recommendation 9
We recommend that the prison makes these documents readily available on each wing.
Recommendation 10
The Board believes that HMPPS needs to improve the property-handling process and access to the facilities’ list, which sets out when clothing parcels can be applied for and the process for an application.
Applications to the IMB
| Category | Current | Previous |
|---|---|---|
| Accommodation, including laundry, clothing, ablutions | 2 | 0 |
| Canteen, facility list, catalogues | 1 | 1 |
| Discipline, including adjudications, incentives scheme, sanctions | 0 | 2 |
| Equality | 0 | 0 |
| Finance, including pay, private monies, spends | 2 | 0 |
| Food and kitchens | 4 | 0 |
| Health, including physical, mental, social care | 3 | 2 |
| Letters, visits, telephones, public protection, restrictions | 4 | 3 |
| Miscellaneous | 1 | 0 |
| Property during transfer or in another facility | 2 | 1 |
| Property within the establishment | 7 | 0 |
| Purposeful activity, including education, work, training, time out of cell | 7 | 7 |
| Sentence management, including HDC (home detention curfew), ROTL (release on temporary licence), parole, release dates, re-categorisation | 7 | 1 |
| Staff/prisoner concerns, including bullying | 6 | 4 |
| Transfers | 5 | 3 |
Related inspections & investigations
Safety 2
· Respect 2
· Activity 1
· Release 3
Other reports for Deerbolt
Population 470
· Concerns
Population 500
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Population 267
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· Concerns