Source · IMB Annual Report

Deerbolt

Year: 2023 Published: 8 May 2024 Type: Prison · Cat Category C training and resettlement prison, YOI Recommendations: 10 Key concerns Positive findings

HMP/YOI Deerbolt, a Category C training and resettlement prison, improved its regime and purposeful activity towards the end of the reporting year, with dedicated staff providing good healthcare and educational services. However, persistent staffing shortages, including the detachment of officers to other establishments, severely impacted the core regime and education delivery. Significant concerns remain regarding delayed estate maintenance, insufficient key worker sessions, and the progression pathways for IPP prisoners amidst a changing demographic.

Safety statistics

Incidents during reporting year
IndicatorThis yearPrevious
Deaths in custody0

Positive findings

The Board commends the senior management team for increasing time out of cells and purposeful activity, improving morale despite a changing prisoner demographic. Staff intelligence work is highly regarded for understanding prisoner profiles. Healthcare and the Drug and Alcohol Rehabilitation Team (DART) provide high-level, timely services despite staffing pressures, maintaining good relationships with the wider prison. Education provision shows improvements with high-standard tuition and increased prisoner engagement. The library, Offender Management Unit, and Resettlement Planning Team are praised for their effective support, leading to suitable accommodation for many released prisoners.

Key concerns

13 items
Staffing Repeated The Board continues to be concerned about the lack of meaningful rehabilitation for prisoners at a time when staffing numbers have increased to deemed satisfactory levels, particularly when staff are detached to other prisons, impacting education delivery.
Safety It is difficult to suggest that Deerbolt is a safe place for all prisoners due to challenges dealing with drugs, violence, and debts, with incidents sometimes attributed to a lack of regime due to low staffing.
Regime/Time Out of Cell Repeated The infrequent level of key worker sessions, at only 30% for the third consecutive year, means the wider population does not benefit from increased regular dialogue, leaving some prisoners confused about their progression.
Estate/Conditions The slowness of wing refurbishments and delays in updating the laundry have impacted staff, regime restrictions, and led to prisoners washing clothes in cells due to property loss and lack of trust in the external laundry service, exacerbated by a lack of funds for new equipment.
Regime/Time Out of Cell Repeated Prisoners are still spending too much time in their cells with too little to do, largely due to staffing issues affecting the full regime, despite efforts to increase activity.
Education/Purposeful Activity Repeated Deerbolt still struggles with short-notice cancellations to classes due to prison staff shortages or unexpected incidents, which blights rehabilitation and affects the suitability of provision for the increasing ageing demographic.
Resettlement/Release There is a concern that the north east could benefit from more beds for prisoners released without a fixed abode.
Resettlement/Release There are a dozen IPP prisoners at Deerbolt who do not understand what is required for their release, and the Board questions whether Deerbolt can offer the necessary level of service for them to attain it.
Resettlement/Release The lack of an in-house Kaizen Course is a concern, with prison estate constraints preventing transfers and at least one individual facing release without completing the domestic abuse variant of the programme.
Resettlement/Release The relative remoteness of Deerbolt remains an issue for visitors, particularly those relying on public transport, and the external visitors' centre has suffered delays in resolving maintenance issues.
Complaints/Property Complaints about missing property have increased, and HMPPS procedures for logging and transferring property do not seem robust, causing frustration for prisoners.
Mental Health Issues exist with the mental healthcare team's access to prisoners and suitable meeting locations, leading to delivery problems and difficulties with group work sessions due to staffing shortages.
Food/Catering Concerns were noted about hygiene in the food preparation areas in the kitchen and prisoners reported that the hot meal is not always hot.

Recommendations

10 items · 1 repeated
#RecommendationAddresseeStatus
1 Many ageing establishments, including Deerbolt, require significant investment for maintenance and upkeep. How does the Minister plan to secure ample funding for this purpose?
Response
I understand the Board’s concerns about ageing prisons and that investment is needed to ensure maintenance and upkeep. HM Prison and Probation Service (HMPPS) is developing a Long-term Prison Estate Strategy beyond the current spending review period investment. The Strategy’s proposals will be underpinned by condition surveys that are already underway to assess the fabric, cells, and critical assets at each prison. These will inform long-term forward maintenance registers, which can be prioritised against future capital budgets. The investment for the Cell Mesh & Render project that commenced in 2021 has incurred delays due to issues with dated assets, such as boilers which required replacing by the onsite facilities management team to allow the project to conclude. It is acknowledged this impacted the regime and staff locally implemented contingencies to provide showering facilities elsewhere within the prison whilst maintaining prisoner safety. Other additional work has been undertaken as part of the project, including work on the D wings showers, staff toilets and decoration of all communal areas which funding had previously been bid for. Alongside this project fire safety improvements upgrades also took place, as well as upgrades to the distribution board and low voltage electricity. Six wings have now had the refurbishments completed, with C and I Wing the last to be completed in May 2024. K wing is due to be reopened in September 2024 with E wing planned to be completed in October 2024. Regarding the replacement laundrette facility, this opened in June 2024. The funding for the replacement was awarded in early December 2023 and implementation began in January 2024. In the interim, due to issues with the laundry service from other sites, small domestic washing machines and dryers were provided via a laundry on F wing and were in place in by the middle of January 2024.
Ministry of Justice In progress
2 Despite population pressures, how will the Minister ensure that HMPPS is held accountable for ensuring prisoners are located as close as is reasonably possible to their families to better support and enable family contact, as recommended in Lord Farmer's report?
Response
I recognise the Board’s request for prisoners to be located close to their family. HMP Deerbolt, being a category C training prison, provides a national resource and therefore can receive prisoners from anywhere in England and Wales. However, there are wide-ranging considerations involved in transferring prisoners and allocation decisions must reflect both the specific needs and circumstances of the prisoner, including their security categorisation, as well as the operating environment and range of services at the receiving prison. Where practicable, prisoners are accommodated as close as possible to their resettlement communities home probation region to maintain family ties. Whilst this is a priority, it is not always possible due to a variety of factors including wider population pressures, security concerns or where prisoners have specific sentence planning needs which can only be met at certain prisons.
Ministry of Justice Partial
3 We now have a dozen IPP prisoners at Deerbolt who do not understand what it is they need to do in order to gain release (particularly when they are past their original sentenced detention date) and whether Deerbolt can, in fact, offer the level of service necessary to let them attain their release. May we have clarity from the Minister on how to achieve certainty for each individual prisoner?
Response
Regarding Imprisonment for Public Protection (IPP) prisoners, HMPPS continues to focus on their rehabilitation through an updated action plan in response to the Justice Select Committee’s report. This can be accessed here - https://committees.parliament.uk/publications/39321/documents/192968/default/. The action plan will ensure that those serving IPP sentences in prison have a sentence plan tailored to their individual needs and will be held in a prison which provides the programme or intervention specified in their sentence plan allowing them to demonstrate that they no longer pose a risk to the public. The actions already undertaken have been working with the number of prisoners serving an IPP sentence who have never been released standing at 1,180 as of March 2024, down from above 6000 in 2012. The Northeast Area Leadership Team also recognise IPP progression as an area priority and an area IPP progression plan is being completed to cover all prisons and probation units in the area to improve the support IPP prisoners receive up to and after their release. At HMP Deerbolt, there are six IPP prisoners, four of whom were recalled to prison and each prisoner’s progression pathway is assessed depending on need. Prison Offender Managers are working to progress them to various Psychologically Informed & Planned Environment Units or alternative prisons where the programmes they need are offered. To provide support locally they are invited to attend lifer forums and are prioritised for key worker sessions.
Ministry of Justice In progress
4 Given the number of services that a prison leaver often needs to access on release, how will the Minister ensure that prisons are adequately equipped to deliver on their designated roles? Also, in cases where establishments operate beyond their standard functions, such as training prisons handling prisoners in their resettlement phase, how will the Minister guarantee sufficient resources and support (as stated in the Prisons Strategy White Paper), ensuring equal attention and expert guidance for those in training prisons nearing release?
Response
Turning to your concerns about prisons being equipped to deliver their designated roles and prisoners receiving the services they require to support their release. The National Allocation Protocol and Offender Flows enable prisoners to be held in prisons providing an appropriate level of security, as well as the appropriate interventions to allow them to progress with their sentence plan. It is recognised that to support reception prisons, maximise available capacity and ensure prisoners are accessing the required offending behaviour courses, some prisoners in the resettlement cohort are having to remain in training prisons in the interim. However, the Probation Service provide commissioned rehabilitative services for sentenced prisoners wherever they are held and released. The overall rehabilitation of an offender is coordinated by Community Probation Practitioners and supported by prison-based Pre-Release Teams, who provide immediate resettlement and pre-release support for all people in prison, including for accommodation, employment, mental health and substance misuse treatments. This coordination continues once the individual has left prison whilst they remain under supervision. Support to find accommodation is provided, including the completion of accommodation and housing benefit applications, as well as support and guidance to ensure continuation of an existing tenancy. The prison based Strategic Housing Specialists across England and Wales are also working in partnership with probation teams and Local Authorities to improve the likelihood of prison leavers being housed upon release. To further improve coordination, Resettlement Passports are being introduced, which will bring together key information and services that an individual needs in one place to resettle into the community, such as bank accounts, curriculum vitae and identity documents to prove the right to work and rent. In addition, Prison Employment Leads are working alongside Department for Work and Pensions Prison Work Coaches to provide a joined-up approach to prepare prisoners for employment. A new Prison Employment Initiatives Policy Framework was published on 30 April 2024 - https://www.gov.uk/government/publications/prison-employment-initiatives-policy-framework providing guidance on best practice regarding how to resource and operate employment initiatives to support prisoners on this part of their resettlement journey. HMP Deerbolt’s own community engagement strategy will be developed in the coming year alongside reaching out into the community to source employers for prisoners on their release.
Ministry of Justice In progress
5 While acknowledging the need to support establishments across the country, how will HMPPS ensure that staffing levels and site-specific demands are considered before assigning staff to other locations? Will the focus be on enabling each site to maintain a full operational regime rather than mandating a percentage of staff to be sent on detached duty, potentially compromising the functioning of the sending establishment? Repeated
Response
The decision for a prison to supply staff to other locations, known as National Detached Duty, is considered following a review of staffing data. There is sufficient staff across the prison estate to support those sites with staffing shortfalls without depleting regimes significantly even with the additional resources required due to population pressures. The current threshold used to generate the initial supply data are prisons with 98% of target staffing, as it has been determined that this should not adversely impact regime delivery. The data takes into consideration non-effectives, such as staff not on duty due to maternity, being on loan or secondment or being temporarily promoted into other grades, as well as the number of Prison Officers undergoing training. The Prison Group Director and Area Executive Director also provide operational input before the data is considered at a validation panel which balances operational risk across the sending and receiving prisons. As at April 2024 HMP Deerbolt had a target Prison Officer staffing figure of 120 (currently reduced to 100 due to 186 spaces being out of use) and as the number of staff in post was 134, against the currently reduced target staffing, eight staff were requested for detached duty.
HMPPS Implemented
6 Deerbolt's location is in a semi-rural area remote from the main centres. Is this recognised and how will this be factored into holding onto existing staff and further recruitment?
Response
It is recognised that there have been shortfalls in prison officer numbers in many prisons over the past few years but there has been improved levels of retention and increased recruitment over the past 12 to 18 months. It is also acknowledged that recruitment in the locality of HMP Deerbolt is more challenging than other prisons within the geographic region, not least because there is not a substantial centre of population within easy travelling distance from the prison. However, enhanced levels of recruitment marketing are applied when necessary to increase the number of prospective applicants to ensure the demand for staff at the prison can be met. In addition, as the Board were made aware last year a retention oversight process was introduced in August 2022 to target prisons with the highest attrition rates and those that are a cause for concern due to increasing attrition. HMP Deerbolt was identified as one of the sites requiring support and a deep dive was undertaken by the Retention Research Team during December 2022 and January 2023. The Retention Research Team was led by an Occupational Psychologist who carried out research into the drivers of attrition to identify potential causes of resignations and support the subsequent design and implementation of interventions to address the issues. The research involved one-to-one interviews and focus groups with staff covering a range of roles and a feedback meeting has been held with the Governor, Prison Group Director and Head of HR to consider bespoke support that can be provided, as well as actions that can be taken forward locally to aid retention.
HMPPS In progress
7 What oversight does the Governor have over the prioritisation of works within the establishment? Governor / Director
8 HMP/YOI Deerbolt is an important employer in the local community: are there further plans to improve the visibility of the prison in the community?
Response
HMP Deerbolt’s own community engagement strategy will be developed in the coming year alongside reaching out into the community to source employers for prisoners on their release.
Governor / Director In progress
9 The Board recommends that the prison makes these documents [incentives scheme and facilities list] readily available on each wing. Governor / Director
10 The Board believes that HMPPS needs to improve the property-handling process and access to the facilities’ list, which sets out when clothing parcels can be applied for and the process for an application. HMPPS

Applications to the IMB

CategoryCurrentPrevious
Accommodation, including laundry, clothing, ablutions 2 0
Canteen, facility list, catalogues 1 1
Discipline, including adjudications, incentives scheme, sanctions 0 2
Equality 0 0
Finance, including pay, private monies, spends 2 0
Food and kitchens 4 0
Health, including physical, mental, social care 3 2
Letters, visits, telephones, public protection, restrictions 4 3
Miscellaneous 1 0
Property during transfer or in another facility 2 1
Property within the establishment 7 0
Purposeful activity, including education, work, training, time out of cell 7 7
Sentence management, including HDC (home detention curfew), ROTL (release on temporary licence), parole, release dates, re-categorisation 7 1
Staff/prisoner concerns, including bullying 6 4
Transfers 5 3

Related inspections & investigations

3 Dec 2024 HMIP · Unannounced Safety 2 · Respect 2 · Activity 1 · Release 3
PPO fatal incident Ian Coates
PPO fatal incident Jordan Tams
PPO fatal incident Raymond Dowson
PPO fatal incident Lewis Heslop
2 May 2016 PPO fatal incident Individual at Deerbolt · Self-inflicted

Other reports for Deerbolt

2025 Published 22 May 2026 Population 470 · Concerns
2024 Published 4 Jun 2025 Population 500 · Concerns
2022 Published 24 Mar 2023 · Concerns
2021 Published 11 Mar 2022 Population 267 · Concerns
2020 Published 19 Jan 2021 · Concerns

Report details

Establishment
Deerbolt
Type
Prison · Cat Category C training and resettlement prison, YOI
Report year
2023
Published
8 May 2024
Responsible body
HMP Deerbolt
Recommendations
10
MoJ rating (2024/25)
2 — Concern

Population

Operational capacity333
CNA (designed for)529

Service providers

Dental care
Burgess and Hyder
Education
Novus
Healthcare
Spectrum
Mental health
Tees, Esk and Wear Valleys NHS Foundation Trust
Visitor care and support
North East Prison Aftercare Society (NEPACS)
Works/maintenance
Amey

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