Source · CQC inspection

Cheltenham General Hospital

Provider Gloucestershire Hospitals NHS Foundation Trust Type NHS Healthcare Organisation Region South West Last inspected 14 Mar 2025

Overall rating: Good View full CQC report

Domain ratings

Five CQC key questions

Safe

Good

Effective

Good

Caring

Good

Responsive

Good

Well-led

Good

Current CQC assessment

Single Assessment Framework

From 2024 CQC rates services through ongoing assessments rather than comprehensive inspections.

Good Assessed 14 March 2025

The service is performing well and meeting our expectations.

Cheltenham General Hospital is operated by Gloucestershire Hospitals NHS Trust. The medical care service at Cheltenham General Hospital provides medical services, which includes general medicine, urgent and emergency care, specialist oncology, ophthalmology, hyper stroke unit, gastrointestinal and liver services. The hospital provides both inpatient and outpatient services. We undertook this assessment on 16 and 18 July 2024 in response to some concerns raised with CQC about medical care service at Cheltenham General Hospital. The overall rating of the medical care service at Cheltenham General Hospital remains as good.

Ratings by service

Medical care (Including older people's care)

Good

Jun 2024

Earlier inspection findings

pre-2024 framework · 2 must-do 1 should-do

Must-do actions (2)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 2

Must do

Well-led

The trust must ensure that its provision for paediatric surgery at Cheltenham General Hospital follow the standards of Royal College of Surgeons. In this document it list the standards for specialist emergency surgical care of children.

Regulation: Regulation 17(1)(2)(a)

⚠ Children underwent non-specialist emergency surgery at CGH, and the standard operating procedure may not meet national guidance. There was no designated surgical paediatric recovery area at Cheltenham General Hospital during normal operating hours, and provision for paediatric cases did not conform to national guidance.

Must-do action 2 of 2

Must do

Safe

The trust must ensure there is a method of recording the temperature of the medication storage room on the Chedworth Day Surgery Unit

Regulation: Regulation 12(2)(g)

⚠ The medicines storage room on the Chedworth Day Surgery unit did not have a means for recording room temperature, meaning staff were unable to monitor whether medication was being stored at the manufacturers recommended temperature.