Source · CQC inspection
London Ambulance Service Headquarters
Type NHS Healthcare Organisation
Region London
Last inspected 3 Jan 2020
Overall rating: Good View full CQC report
Domain ratings
Safe
Good
Effective
Requires Improvement
Caring
Good
Responsive
Good
Well-led
Good
Earlier inspection findings
Should-do actions (4)
Should-do action 1 of 4
Should do
Effective
Continue to review call performance data to ensure national targets are being consistently achieved.
Should-do action 2 of 4
Should do
Effective
Continue to proactively monitor call demand to ensure staffing levels are appropriate.
Should-do action 3 of 4
Should do
Effective
Liaise with the clinical commissioning group to discuss ways to improve the Directory of Services.
Should-do action 4 of 4
Should do
Well-led
Take steps to improve methods of communication with staff to ensure disseminated information has been reviewed and understood.