Source · CQC inspection
South Tyneside Home Assessment Reablement
Provider South Tyneside MBC
Type Social Care Org
Region North East
Last inspected 3 Feb 2016
Overall rating: Requires Improvement View full CQC report
Domain ratings
Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Inadequate
Earlier inspection findings
Must-do actions (4)
Must-do action 1 of 4
Must do
Responsive
The provider must ensure that people's care and treatment is planned jointly with the person and that care plans reflect people's preferences about how they want to be supported.
Must-do action 2 of 4
Must do
Safe
The provider must ensure that people who use services and others are protected against the risks associated with unsafe or unsuitable care and treatment by operating records and systems that support the safe management of medicines.
Must-do action 3 of 4
Must do
Effective
The provider must ensure that suitable arrangements are in place to ensure persons employed by them receive appropriate training, supervision and appraisal to enable them to carry out their caring duties effectively.
Must-do action 4 of 4
Must do
Well-led
The provider must ensure effective systems are in place to assess, monitor and improve the quality and safety of the service provided to service users.