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Lauren Court Residential Care Home

Provider HC-One Limited Type Social Care Org Region North West Last inspected 29 Apr 2023

Location rating: Requires Improvement  View location on CQC

Location ratings by domain

Five CQC key questions

Ratings held for this CQC location, last inspected 29 April 2023. Ratings extracted from individual reports are shown separately below.

Safe
Requires Improvement
Effective
Requires Improvement
Caring
Good
Responsive
Requires Improvement
Well-led
Requires Improvement

Most recent report indexed for actions

The date and rating here are from an individual report, not necessarily the location's latest assessment. Report ratings are extracted with AI; verify the original PDF.

Type: Focused inspection
Date: 28 March 2023
Rating extracted from this report: Requires Improvement
Actions indexed: 1 must-do 3 should-do

Read this inspection PDF

AI-extracted 17 Feb 2026

Earlier inspection findings

pre-2024 framework · 1 must-do 3 should-do

Must-do actions (1)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 1
Must do
Well-led
Systems and standards of record keeping had not been effective to sufficiently monitor and mitigate risks to the health, safety and welfare of people using the service. This placed people at risk of harm. This was a continued breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
Regulation: Regulation 17 HSCA RA Regulations 2014 Good governance
⚠ Systems and standards of record keeping had not been effective to sufficiently monitor and mitigate risks to the health, safety and welfare of people using the service. This placed people at risk of harm.

Should-do actions (3)

Recommended improvements to enhance service quality.

Should-do action 1 of 3
Should do
Safe
We recommend the provider review the processes of oversight and record keeping used within the service to ensure it is sufficiently robust and fit for purpose, and that medicines are safely managed.
Should-do action 2 of 3
Should do
Effective
We recommend the service review the environment and make adaptions to the premises, in line with people's needs and best practice guidance.
Should-do action 3 of 3
Should do
Responsive
We recommend the provider reviews how to engage and support people who choose to remain in their bedroom.