Source · CQC inspection

Worcestershire Imaging Centre

Provider The Worcestershire Imaging Centre Limited Type Independent Healthcare Org Region West Midlands Last inspected 28 Feb 2019

Overall rating: Requires Improvement  View full CQC report

Domain ratings

Five CQC key questions
Safe
Requires Improvement
Effective
Not Yet Rated
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Earlier inspection findings

pre-2024 framework · 7 must-do 4 should-do

Must-do actions (7)

Legal requirements based on regulation breaches identified during inspection.

Must-do action 1 of 7
Must do
Safe
The provider must ensure medicines stored within the service are in date and safe for use.
Regulation: Regulation 12 (Safe care and treatment)
⚠ We found medicines which were out of date.
Must-do action 2 of 7
Must do
Safe
The provider must ensure there is a safeguarding lead and a member of staff has been trained to safeguarding children level three.
Regulation: Regulation 13 (Safeguarding service users from abuse and improper treatment)
⚠ The service did not have a safeguarding lead and no member of staff had been trained to safeguarding children level three.
Must-do action 3 of 7
Must do
Well-led
The provider must ensure there is a robust governance system in place to ensure risks are identified and addressed.
Regulation: Regulation 17 (Good governance)
⚠ There was no robust governance system in place to ensure risks identified during our inspection had been recognised by the service.
Must-do action 4 of 7
Must do
Well-led
The provider must ensure there is a robust governance system in place to ensure compliance with identifying a magnetic resonance expert and registered manager.
Regulation: Regulation 17 (Good governance)
⚠ There was no robust governance system in place to ensure compliance with identifying a magnetic resonance expert and registered manager.
Must-do action 5 of 7
Must do
Effective
The provider must ensure that bank staff are competent to operate scanning machines.
Regulation: Regulation 18 (Staffing)
⚠ There was no evidence of bank radiographer competencies. Induction checklists were not completed for locum staff.
Must-do action 6 of 7
Must do
Effective
The provider must ensure induction checklists are completed for bank staff.
Regulation: Regulation 18 (Staffing)
⚠ Induction checklists were not completed for locum staff.
Must-do action 7 of 7
Must do
Well-led
The provider must ensure that consultant and radiographers’ personal files have evidence of appraisals.
Regulation: Regulation 18 (Staffing)
⚠ At the time of the inspection, we found that the consultant radiologists personnel files did not contain evidence of their appraisals, which had been completed by their substantive employer.

Should-do actions (4)

Recommended improvements to enhance service quality.

Should-do action 1 of 4
Should do
Well-led
The provider should ensure staff meetings take place routinely.
Should-do action 2 of 4
Should do
Effective
The provider should ensure image peer reviews take place routinely.
Should-do action 3 of 4
Should do
Safe
The provider should ensure that staff attend information governance training and other mandatory training required to enable them effectively carry out their role.
Should-do action 4 of 4
Should do
Safe
The provider should ensure hand hygiene audits are routinely carried out.

Location details

CQC ID: 1-111148014
Local authority: Worcestershire
Region: West Midlands

Inspection report

Type: Comprehensive inspection
Date: 15 January 2019
Rating: Requires improvement
Actions: 7 must-do 4 should-do
AI-extracted 17 Feb 2026