BRIS-181

Organise children's specialist services for best staff, facilities, and outcomes, prioritising quality

Bristol Heart Inquiry · Bristol Heart Inquiry — Final Report · Issued 18 July 2001

Government responseNot tracked (historical inquiry)

DeliveryDHSC and NHS England state no delivery position (Feb 2026)

Recommendation, verbatim from the inquiry

●Inquiry recommendation

Specialist services for children should be organised so as to provide the best available staff and facilities, thus providing the best possible opportunity for good outcomes. Advice should be sought from experts on the appropriate number of patients to be treated to achieve good outcomes. In planning and organising specialist services, the requirements of quality and safety should prevail over considerations of ease of access.

Bristol Heart Inquiry, Bristol Heart Inquiry — Final Report · 18 Jul 2001 Source PDF →

Government response

●No formal government response recorded

The Index has not yet recorded a verbatim government response to this recommendation.

Delivery

●DHSC and NHS England state no delivery position · 27 Feb 2026

NHS England became the accountable commissioner for 154 prescribed specialised services in 2013. A Women and Children National Programme of Care Steering group provides leadership and oversight of the development and delivery of a comprehensive work programme, covering congenital and inherited diseases. 15 clinical reference groups additionally provide advice on:
• Specialised surgery in children
• Paediatric neurosciences
• Congenital heart services
• Metabolic disorders
• Paediatric critical care
• Neonatal critical care
• Specialised women’s services
• Paediatric haematology
• Specialised paediatric rheumatology
• Specialised paediatric gastroenterology
• Specialised paediatric respiratory
• Specialised paediatric palliative care
• Specialised paediatric allergy, immunology and infectious disease
• Specialised paediatric renal services • Specialised paediatric endocrinology

The CRGs develop service specifications which define the standards of care expected from organisations providing specialised care.

In line with the Heath and Care Act 2022, responsibility for specialised services has been delegated to Integrated Care Boards, where appropriate. ICBs took on this delegated responsibility for many specialised services, including most services for children, from April responsibility from April 2023

The NICE guideline [NG204]: Babies, children and young people’s experience of healthcare, published on 25 August 2021, provides that care for babies, children and young people should be provided in an environment that:

• meets their clinical and personal needs

• takes into account their preferences about their place of care (or the preferences of parents or carers for babies or young children)

• is appropriate for their age and developmental stage, is physically accessible and has adaptations available, if needed

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025)

Site note: DHSC and NHS England's own account of progress, supplied to the Thirlwall Inquiry in September 2024 and printed in the Inquiry legal team's Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version dated April 2025, published 27 February 2026). It is not a finding of the Inquiry. Their reviewed extent of implementation reads “Superseded”. Table row: section 6.2 No. 181, PDF page 151-152.

What other bodies have found

In their own words. These do not change the delivery statement above.

●Thirlwall Inquiry legal team · 15 May 2024

In its January 2002 response, the Department of Health said it would consider evidence on optimal workload in relation to outcomes in the Paediatric and Cardiac Congenital Services Review and the National Service Framework process.

From: The Thirlwall Inquiry: Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024)

Site note: The Thirlwall Inquiry legal team's own notes on implementation, from its Review of Implementation of Recommendations from Previous Inquiries into Healthcare Issues (version of 15 May 2024). The review does not colour its Extent of Implementation cell for this recommendation green; it leaves the cell uncoloured where a recommendation was rejected, where evidence of implementation was insufficient, or where steps had been taken but implementation was not yet complete. Table row: section 6.2 No. 181, PDF page 130-131.

How this page is built

The recommendation and the government responses are verbatim from primary documents. Delivery statements and other bodies' findings are shown in their own words, each with its source. The summary is written by this site and labelled as such. The Index does not paraphrase sources or characterise intent; it records what has been published.