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P2-54 Accepted

Establish effective emergency communication methods

Grenfell Tower Inquiry · Grenfell Tower Inquiry: Phase 2 Report · Issued 4 September 2024 · Addressed to: Local Authorities

Source — verbatim from the inquiry

●Inquiry recommendation

That as part of their emergency planning local authorities make effective arrangements for continuing communication with those who need assistance using the most suitable technology and a range of languages appropriate to the area. (113.77)

Grenfell Tower Inquiry, Grenfell Tower Inquiry: Phase 2 Report · 4 Sep 2024 Source PDF →

Published evidence summary

Publicly available evidence relating to this recommendation:

- The available official evidence indicates that this recommendation is complete. The May 2026 government progress report expressly records it among nine recommendations completed since February 2026; this is a government-reported completion rather than independent verification.
- The government expressed support for this recommendation directed at local authorities in February 2025 (Government Response to Grenfell Tower Inquiry Phase 2 Report, MHCLG, February 2025).
- The government's annual report stated MHCLG continues engagement with sector partners on guidance for continuing communication with those needing assistance during emergencies (Annual Report on Progress, MHCLG, February 2026).
- The government reported that recommendation 54 was one of nine recommendations completed since its February annual report (Grenfell Tower Inquiry: Government Progress Report, MHCLG, 20 May 2026).
How was this evidence gathered?
Evidence searched by Codex (GPT-5), production evidence audit 2026-07-23 on 10 Apr 2026
Checked data held on this site (government responses, progress updates, independent evidence)
External sources searched: www.gov.uk
This recommendation applies across many organisations. The evidence above reflects central policy activity; adoption in individual organisations may vary.

Response — verbatim from government

●Local Authorities

The government supports this recommendation made towards local authorities. Local authorities already have a legal obligation through their duties under the Civil Contingencies Act 2004. This duty will be highlighted in guidance that clarifies key duties on local authorities.

Local Authorities · 26 Feb 2025 Written response →

Evidence trail — what's actually happened since

  • 20 May 2026 · Ministry of Housing, Communities and Local Government Since the Annual Report published in February 2026, we have completed a further 9 recommendations. Recommendations 22, 23, 27 and 28 are related to the construction industry, and 51, 52, 53, 54 and 55 are related to response and recovery. Source →
  • 1 Feb 2026 MHCLG continues engagement with sector partners to determine appropriate guidance approaches for continuing communication with those who need assistance. (Covers Recommendations 50-55.) Source →

Each entry above links to a primary source — gov.uk written statement, consultation response document, or inspection report. The Index does not characterise government intent; it tracks what has been published.

How this page is built

Source and Response are verbatim from primary documents. The Evidence trail records published activity since — written statements, consultation outcomes, inspection findings, parliamentary references. The Index does not paraphrase or characterise intent; it tracks what has been published. Where the evidence is the absence of action (a missed deadline, a slipped timetable), that absence is documented from primary sources rather than inferred.

This recommendation's data is verified periodically against primary sources. The Index is monitored for staleness weekly.