Equip fire services to receive electronic plans
Grenfell Tower Inquiry · Grenfell Tower Inquiry: Phase 1 Report · Issued 30 October 2019 · Addressed to: National Fire Chiefs Council
Government responseUK Government: Accepted (Jan 2020)
DeliveryHome Office says completed (Feb 2025)
Recommendation, verbatim from the inquiry
●Inquiry recommendation, 33.12c
All fire and rescue services be equipped to receive and store electronic plans and to make them available to incident commanders and control room managers.
Grenfell Tower Inquiry, Grenfell Tower Inquiry: Phase 1 Report · 30 Oct 2019 Source PDF →
Published evidence summary
AI-generated evidence summary
In February 2025, the Home Office reported that the National Fire Chiefs Council considered the recommendation complete, with every fire and rescue service in England equipped to receive and store electronic plans and share high-rise residential building risk data with control room managers and incident commanders (Home Office, Feb 2025). The department also recorded in February 2025 that London Fire Brigade treated the recommendation as complete, using an interim solution while procurement and outstanding requirements workstreams for its One Risk project continued (Home Office, Feb 2025).
Sources
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026.
About this summary
Government response
●UK Government · Accepted · 21 Jan 2020
The government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.
Response document: Grenfell Tower Inquiry Phase 2 Report: Government response
Delivery
●Home Office says completed · 26 Feb 2025
Status for fire and rescue services: complete
In October 2023, the National Fire Chiefs Council (NFCC) surveyed all fire and rescue services (with the exception of the LFB) in England about their progress against recommendation 33.12c. Every service reported they are equipped to receive and store electronic plans.
In terms of making these plans on high rise residential buildings (HRRBs) available to control room managers and to personnel on the incident ground, including the incident commanders, as well as ensuring that operational risk information for high-risk HRRBs is accurate, the NFCC has reported that all services have completed this recommendation.
To fully address this recommendation, the NFCC recommended that operational risk information for high-risk high-rise residential buildings is accurate and contains all the pertinent information.
Due to the number of buildings and other risks in a fire services response area it is challenging to ensure all relevant operational risk information, plans and other information remains accurate. The responsible person for the building must ensure fire risk assessments and all relevant actions including the provision of plans and other information is completed.
The changes in legislation (for recommendations 33.12a and 33.12b) support fire and rescue services ensuring that appropriate information is available to emergency responders.
Status for London Fire Brigade
The LFB report that recommendation 33.12c is now complete having been incorporated into the Brigade’s ongoing One Risk solution.
The completion of the One Risk project will contribute to the effective storage and dissemination of electronic plans and amalgamate all relevant building related risk information into a single system. The One Risk project is currently in Phase 2 (Procurement), although some workstreams from Phase 1 (Requirements Gathering) require completion.
Whilst this project is ongoing, the Brigade has in place an interim solution to improve how it gathers, records, and disseminates information on buildings provided by building owners and managers.
From: Progress against the Grenfell Tower Inquiry Phase 1 recommendations, February 2025
Earlier statements on delivery (0)
●Home Office · 16 Sep 2024
Status for fire and rescue services: Complete
In October 2023, the National Fire Chiefs Council (NFCC) surveyed all fire and rescue services (with the exception of the LFB) in England about their progress against recommendation 33.12c. Every service reported they are equipped to receive and store electronic plans.
In terms of making these plans on high rise residential buildings (HRRBs) available to control room managers and to personnel on the incident ground, including the incident commanders, as well as ensuring that operational risk information for high-risk HRRBs is accurate, the NFCC has reported that all services have completed this recommendation.
To fully address this recommendation, the NFCC recommended that operational risk information for high-risk high-rise residential buildings is accurate and contains all the pertinent information.
Due to the number of buildings and other risks in a fire services response area it is challenging to ensure all relevant operational risk information, plans and other information remains accurate. The responsible person for the building must ensure fire risk assessments and all relevant actions including the provision of plans and other information is completed.
The changes in legislation (for recommendations 33.12a and 33.12b) support fire and rescue services ensuring that appropriate information is available to emergency responders.
Status for London Fire Brigade: Complete
The LFB report that recommendation 33.12c is now complete having been incorporated into the Brigade’s ongoing One Risk solution.
The completion of the One Risk project will contribute to the effective storage and dissemination of electronic plans and amalgamate all relevant building related risk information into a single system. The One Risk project is currently in Phase 2 (Procurement), although some workstreams from Phase 1 (Requirements Gathering) require completion.
Whilst this project is ongoing, the Brigade has in place an interim solution to improve how it gathers, records, and disseminates information on buildings provided by building owners and managers.
From: Progress against the Grenfell Tower Inquiry Phase 1 recommendations, September 2024
●Home Office · 5 Feb 2024
Status for fire and rescue services: In progress
In October 2023, the National Fire Chiefs Council (NFCC) surveyed all fire and rescue services (with the exception of the LFB) in England about their progress against recommendation 33.12c. Every service reported they are equipped to receive and store electronic plans.
In terms of making these plans on high rise residential buildings (HRRBs) available to control room managers and to personnel on the incident ground, including the incident commanders, as well as ensuring that operational risk information for high-risk HRRBs is accurate, the NFCC survey found:
98% of services (42 services) said that risk information for high rise residential buildings in their service areas were available to personnel on the incident ground. These services also report that they have reviewed all high-risk HRRB information in their service area but not all have appropriate plans. This represents a 5% increase from the previous NFCC survey completed in March 2023.
The remaining services (2%) has stated that some high risk HRRBs do not have risk information, but an action plan is in place and this recommendation will be completed within 24 months.
To fully address this recommendation, the NFCC recommend that operational risk information for high-risk high-rise residential buildings is accurate and contains all the pertinent information.
Due to the number of buildings and other risks in a fire services response area it is challenging to ensure all relevant operational risk information, plans and other information remains accurate. The responsible person for the building must ensure fire risk assessments and all relevant actions including the provision of plans and other information is completed. The changes in legislation (for recommendations 33.12a and 33.12b) support fire and rescue services ensuring that appropriate information is available to emergency responders.
Please refer to page 43 for further information on how the Government is seeking assurance on recommendations directed to fire and rescue services.
Status for London Fire Brigade: Complete
The LFB report that recommendation 33.12c is now complete having been incorporated into the Brigade’s ongoing One Risk solution.
The completion of the One Risk project will contribute to the effective storage and dissemination of electronic plans and amalgamate all relevant building related risk information into a single system. The One Risk project is currently in Phase 2 (Procurement), although some workstreams from Phase 1 (Requirements Gathering) require completion.
Whilst this project is ongoing, the Brigade has in place an interim solution to improve how it gathers, records, and disseminates information on buildings provided by building owners and managers.
Please refer to page 49 for further information on how the Government is seeking assurance on recommendations directed to the LFB.
From: Progress against the Grenfell Tower Inquiry Phase 1 recommendations, February 2024
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