Gemma Robins

Whilst it is appreciated that communication is difficult when so many different specialist clinicians are involved in a patient’s care particularly when on the Intensive Care Unit. At the time of Gemma’s death clinicians communicated via text, email and telephone to discuss patient care. I heard that these modes of communication can be extremely challenging and prone to miscommunication when multiple teams were involved with a patient. Although some improvements have been made the Court’s Expert witness indicated that these issues will continue to occur unless there is one centralised system/platform which clinicians across both NHS Trusts have access to and facilitates the use real time recording of communications.