Source · Prevention of Future Deaths

Gary Starbuck

Ref: 2026-0204 Date: 8 Apr 2026 Coroner: Darren Stewart Area: Surrey Responses identified: 2 / 2 View PDF

The coroner expressed concern that patients receiving private care for skin cancers may receive inferior care compared to NHS patients, due to a lack of mandated care standards and access to specialist skin MDTs.

Date 8 Apr 2026
56-day deadline 3 Jun 2026 est.
Responses identified 2 of 2
Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
The coroner expressed concern that patients receiving private care for skin cancers may receive inferior care compared to NHS patients, due to a lack of mandated care standards and access to specialist skin MDTs.
View full coroner's concerns
The Inquest heard evidence that Mr. Starbuck’s care and treatment for his skin cancers was initially provided privately.  National guidance published by the National Institute for Health and Care Excellence (NICE) sets out that any patient with a high risk Squamous Cell Carcinoma (SCC) should be referred to a specialist skin MDT (SSMDT.)  Specifically, this is something which should have occurred following excision of a SCC. This is mandated practice within the NHS and the overwhelming evidence before me was that this applied to clinicians practicing in NHS.

The situation in relation to patients being treated privately was less clear; evidence from several witnesses ranged from the position that this guidance was as binding on clinicians treating patients privately as in NHS, to the guidance was just that ‘guidance’ to be applied by the clinician within the framework of care being provided privately.  The latter was relevant in the context of how clinicians treating patients privately would access the SSMDT.  The evidence received was that normally this was via the treating clinician taking the patient to the relevant NHS SSMDT or in less frequent occasions where the Hospital had a private SSMDT to deal with patients being treated privately.

No mandatory policy exists beyond the NICE guidance.  As a consequence, whilst the policy is mandated for patients in receipt of NHS Care and Treatment, it is not mandatory for patients being treated for the same conditions privately.

There are many clinicians who import the NICE Guidelines into their private practice, along with NHS Trusts who accept referrals from clinicians treating patients privately into the SSMDT for consideration.  However, as this is not mandated practice for either clinicians or convenors of SSMDT’s, the consequence is that patients treated privately are at risk of receiving inferior care to those treated under the NHS, often within the same physical hospital setting.

I am concerned that there is a lacuna in mandated care standards for patients treated privately by clinicians within the regulatory framework which gives rise to a risk of death.

Responses

2 respondents
CQC Regulator / Inspectorate
21 Apr 2026 PDF
Action Planned

The CQC clarifies that they cannot mandate NICE guidance but assess providers for evidence-based care. Their assessment framework is currently under review with new guidance and rating characteristics being developed, and they have written to independent providers to seek reassurance on their MDT referral processes. (AI summary)

View full response
Dear Darren Stewart Re: Regulation 28 Report following the inquest into the death of Gary Starbuck Thank you for raising the Regulation 28 report with us, following the inquest into the death of Gary Starbuck on 16th August 2021 at home. We would like to extend our sympathy and condolences to Gary’s family and friends. Your concerns relate specifically to guidance published by the National Institute for Health and Care Excellence (NICE) not being mandated for use by private providers. As a regulator we are not able to mandate providers follow NICE guidance. NICE guidelines are generally not legally mandated, but they are expected to be considered by healthcare professionals. We assess if providers are delivering evidence-based care and treatment. The requirement for people to receive care, treatment and support that is evidence-based and in line with good practice standards is strongly linked in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Our current assessment framework and associated guidance is published on the internet and is available to providers and the public. The assessment framework is currently under review, and the new framework and guidance will also be publicly available. To ensure providers are clear about what good looks like rating characteristics are also being developed. We will continue to work with other stakeholders to raise awareness of our expectations in the independent section.

[Page 2] We have also written to the two independent providers listed as interested parties to seek reassurance of their current process for referral to an MDT for cancer patients and their process for review and application of guidance. If you have any questions about this letter, you can contact our National Customer Service Centre using the details below: If you do get in touch, please make sure you quote or have the reference above reference number to hand. It may cause delay if you are not able to provide it to us.
Royal College of Surgeons Education
27 May 2026 PDF
Action Planned

The Royal College of Surgeons will draw the PFD report's findings to the attention of relevant professional networks and stakeholders in the independent healthcare sector and continue to promote its existing guidance for consistent, high-quality surgical care across all practice settings. (AI summary)

View full response
Dear Mr Stewart Thank you for your “Regulation 28: report to prevent future death” concerning the death of Mr Gary Starbuck. We were saddened to read of the circumstances surrounding Mr Starbuck’s death and extend our condolences to his family and loved ones. The College notes that the coroner did not conclude that Mr Starbuck’s death was preventable, but identified wider systemic concerns which go beyond a single provider failure, and relate to the consistency of standards and pathways between the NHS and independent sector care. Specifically, your report raises concerns regarding the variation in the implementation of NICE cancer pathway standards, including referral to specialist skin multidisciplinary teams (SSMDTs) between NHS and independent sector practice. The report also highlights broader questions regarding governance, accountability and the consistency of clinical standards across different healthcare settings. We recognise the importance of ensuring that patients receive safe, high-quality and consistent standards of care irrespective of whether treatment is delivered within the NHS or the independent sector. Although the College is not a statutory regulator, it provides advice and guidance to those who design surgical services and to the wider surgical care team for all aspects of surgical practice. The College has consistently promoted the principle that equivalent standards of care should apply across both NHS and private practice. In particular: 38-43 Lincoln’s Inn Fields, London WC2A 3PE +44 (0)20 7405 3474 info@rcseng.ac.uk Registered Charity no: 212808

[Page 2]
• The College’s guidance Working in the Independent Sector: A guide to good practice (2022)1 asks that the same standards of care are applied in both the NHS and in private practice. The guidance also emphasises the importance of multidisciplinary working and appropriate support for the management of complex patients.
• The College’s core guidance, Good Surgical Practice (2025)2, also explicitly applies to surgeons working both within and outside NHS practice and emphasises the importance of adherence to current clinical guidelines, multidisciplinary teamworking and coordinated care pathways in delivering safe, high-quality surgical care. The College will draw the findings of this Prevention of Future Deaths report to the attention of relevant professional networks and stakeholders within the independent healthcare sector, including organisations involved in clinical governance and quality assurance. We will also continue to promote existing College standards and guidance relating to safe surgical practice, multidisciplinary working and equivalent standards of care across sectors. Considering that the issues identified in this report concern wider system governance and regulatory arrangements relating to the implementation of NICE guidance within independent practice settings, the College would support ongoing dialogue between regulators, providers and professional bodies aimed at reducing unwarranted variation in standards of care between NHS and independent sector services. We trust this response provides reassurance that the College has given careful consideration to the concerns raised and will continue to promote the principles of safe, high-quality and consistent surgical care across all practice settings.

Report sections

Investigation and inquest
On 10 September 2021 I commenced an investigation into the death of Gary STARBUCK aged 81. The investigation concluded at the end of the inquest on 12 December 2025. The conclusion of the inquest was: Narrative Conclusion – Gary STARBUCK was a much loved and desperately missed member of his Family. He was a man who had a great zest for life, a keen and energetic sportsman, something he managed to sustain well into his 70’s. Mr. Starbuck was known for his warm, welcoming hospitality, an optimistic man with a fantastic dry sense of humour. He was one of those people who would make a person feel uplifted by having been in his company. His Family recalls him as someone who could be relied upon to radiate calmness in a crisis and was always there to support his children, his broader Family and friends. He was loyal, kind, generous and fair. A person who during his life had a significant, positive impact on the lives of those around him.

During his life, Mr Starbuck had spent time living in Australia where he had been exposed to the effects of the sun and this is likely to have resulted in damage to his skin which subsequently led to him contracting skin lesions in the form of basal and squamous cell carcinomas. Mr. Starbuck’s previous medical history included a diagnosis of hypertension and hairy-cell leukaemia, the latter diagnosed in 2006 and for which he received treatment including chemotherapy. He had suffered a cerebrovascular accident in 2017. Due to his diagnosis of and treatment for hairy-cell leukaemia, Mr. Starbuck suffered from immunosuppression which impacted on his subsequent treatment and increased his risk of contracting further disease. As a consequence, Mr. Starbuck presented as a patient with complex considerations for his clinical care and management.  

Between 2011 and 2017 Mr. Starbuck underwent numerous procedures to excise skin lesions which were believed to be due to previous sun exposure. In January 2017 he underwent an excision on his right pinna (ear) for what was believed to have been a basal cell carcinoma. Subsequent pathology analysis determined that this was in fact a squamous cell carcinoma. The clinician performing this procedure assessed at the time that this tumour had been completely excised although close to acceptable margins. In January 2018 a tumour was identified again on the right pinna and which was excised. Further testing determined that the tumour was a squamous cell carcinoma which had not been successfully excised within clinical margins.

Two subsequent attempts to excise this tumour in March and June 2018 were unsuccessful. The care and treatment for Mr. Starbuck in relation to this squamous cell carcinoma and ongoing treatment for other skin cancers was transferred to another clinician in June 2018. Mr. Starbuck underwent radiotherapy treatment which seemed to cure the tumour and he experienced a period of time where there appeared to be no recurrence of this tumour. During this time Mr. Starbuck continued to experience other skin lesions which were treated. In May 2020 it was assessed that the squamous cell carcinoma which had been treated in 2018 had recurred and metastasised to Mr. Starbuck’s lungs. Further intensive treatment, including re-irradiation and immunotherapy were sadly unable to cure the cancer and it metastasised further to Mr. Starbuck’s neck. Mr. Starbuck’s care transitioned in July 2021 from curative to palliative care and he died at home on the 16th August 2021.

A post-mortem examination of Mr. Starbuck’s body established that his medical cause of death was due to Metastatic Cutaneous Squamous Cell Carcinoma. Gary STARBUCK died due to the metastases of a cutaneous squamous cell carcinoma, a naturally occurring condition. The medical cause of death was confirmed as: 1a Metastatic Cutaneous Squamous Cell Carcinoma
Circumstances of the death
Narrative Conclusion see Box 4
Copies sent to
National Institute for Health and Care Excellence General Medical Council

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Report details

Reference
2026-0204
Date of report
8 April 2026
Coroner
Darren Stewart
Coroner area
Surrey

Responses identified

Responses identified 2 of 2
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 3 Jun 2026 (estimated).

Sent to

Care Quality Commission
Royal College of Surgeons

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