Source · Prevention of Future Deaths

Jude Augustus Gordon

Ref: 2013-0237 Date: 24 Sep 2013 Coroner: Donald Coutts-Wood Area: South Yorkshire (West) Responses identified: 1 / 1 View PDF

Failures in calculating and escalating Early Warning Scores, alongside a lack of national standardisation and automatic alert systems, led to delayed critical care referrals for a deteriorating patient.

Date 24 Sep 2013
56-day deadline 18 Nov 2013
Responses identified 1 of 1
Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
Failures in calculating and escalating Early Warning Scores, alongside a lack of national standardisation and automatic alert systems, led to delayed critical care referrals for a deteriorating patient.
View full coroner's concerns
(1) As stated the Early Warning Score in Sheffield is referred to as SHEWS. It was clear from the evidence that for a period of almost four and a half hours, prior to his final collapse, Mr Gordon’s score had shown a marked increase. This in itself should have led to referral to consultant level which did not happen. It was also apparent that there had been a miscalculation of the Early Warning Score, by more than one individual. The court was informed, by expert evidence, that there are differences in the method of calculating an Early Warning Score, between different Trusts. Nursing staff, but in particular junior doctors, who are often the person to make the decision to increase the level of treatment, have either trained or worked in different Trusts. This may lead to confusion. It was not clear to me why there is not a single, National, Early Warning Score system.

(2) Evidence was given at the inquest, by a consultant, that if he had been called to see Mr Gordon at the time his condition deteriorated, as was indicated by the Early Warning Score system should have happened, then he would have referred to critical care. He was not contacted. I was informed at the inquest that a Trust in Birmingham has a computerised system, that leads to an automatic alert to the relevant senior doctor on each occasion that a Early Warning Score exceeds the relevant level, for contact to be required. Such a system would on the 27th November 2011, to the consultant attending on Mr Gordon.

Responses

1 respondent
Department of Health Central Government
PDF
Noted

The Department of Health acknowledges the concerns, noting existing work on a national early warning score (NEWS) and the use of computerised systems in some Trusts. However, it states that there are no current plans to mandate computerised EWS systems nationally due to IT infrastructure limitations, and emphasizes the importance of local training. (AI summary)

View full response
From the Rt Hon Jeremy Hunt MP Secretary of State for Health Department of Health Richmond House 79 Whitehall POCI810786 London SWIA 2NS Mr D Coutts-Wood Tel: 020 7210 3000 Assistant Coroner Mb-sofs@dhgsi-govuk The Medico-Legal Centre Watery Street Sheffield S3 ZET 2 0 NOv 2003 Je M _ Cowlj Thank you for your letter following the inquest into the sad death of Jude Augustus Gordon. In your report you state that Mr Gordon died from cardio respiratory failure; with Ankylosing Spondylitis significant contributory factor Following a sudden deterioration in his condition, although the deterioration was recognised by staff, the need to attend to that problem was not acted upon and subsequently the level of treatment was not increased. You raise two areas of concern relating to early warning scoring systems and in conclusion recommend that a) national early warning scoring system be introduced; and, b) consideration be given to the introduction of computerised systems that lead to automatic refcrral to the relevant senior doctor; In relation to yOur first area of concern; work is already being taken forward. In July 2012 a report entitled National early warning score (NEWS); standardising the assessment of acute-illness severity in the NHS; was published by the Royal College of Physicians The multi-disciplinary working party on the report was chaired by Professor_ Professor of Medicine at University College, London. This report advocates the use of a NEWS to assist in standardising assessment of the severity of acute illness. To support this clinical observation, charts and e- learning materials were produced by a collaborative project funded by the Royal College of Physicians, the Royal College of Nursing, the National Outreach Forum and NHS Training for Innovation:
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There is however as yet no national requirement for this approach to be followed, although the report strongly encouraged Trusts to do so voluntarily to ensure a consistent and high-standard approach: Furthermore, the Patient Safety Domain of NHS England is developing work to identify and implement actions to prevent deterioration ofpatients whose conditions are amenable to treatment_ One of the outputs ofthis programme is likely to be guidance to staff about best practice, supported by material to develop and improve front linc clinician skills in this arca Your second recommendation relates to computerised systems linked to the EWS score You ask if consideration is given to the introduction of computerised systems that lead to automatic referral to the relevant senior doctor: The operational in a Birmingham Trust depends on patient observations recorded in the Patient Information Communication System (PICS), the Trust'$ rules-based clinical information; prescribing and administration system. As observations are entered an early warning score is generated, Depending on the score generated and the settings programmed, an automatic message can be sent to designated nursing and medical staff: Currently, NHS England has no plans to computerised EWS systems more widely across more than 150 NHS acute trusts and foundation trusts_ This is because development of an electronic system such as this relies on the individual Trust's IT infiastructure, which is not standard across the NHS. For Trust to develop an electronic EWS it would need to have the required IT' capability. It is not something that is simple to implement and deploy across the wider NHS. This may explain why it appears to be operational at present only in the Birmingham Trust: Secondly, both electronic systems and paper based systems are reliant on local clinical observations and require observations to be recorded and entered properly before an alert could be generated to a senior clinician: The early warning should be considered not as a substitute for; but an aid to, clinical decision making, based on the clinical judgement of the responsible clinician. AlI forms of early warning system depend on accuracy in completion, calculation of the relevant score and trigger settings, and (subsequently) staff escalating to the appropriate senior clinician; this latter point is well understood in the Sheffield Hospitals Early Warning Score documentation: being system being drug require each system system

Department of Health Therefore, regardless of the in use, whether local 0r national, I believe effectiveness will always be predominantly governed by locally tailored staff training and updating; [ hope that this response is helpful and I am grateful to you for bringing the circumstances of Mr Gordon's death to my attention. kz 6~v) JEREMY HUNT system

Report sections

Investigation and inquest
On the 1st December 2011 I commenced an investigation into the death of Jude Augustus Gordon, who was born on the 26th May 1958. The investigation concluded at the end of the inquest on the 29th August 2013. The conclusion of the inquest was that Mr Gordon died from cardio respiratory failure, due to ileus of the small intestine, due to restoration of bowel continuity due to Crohn’s Disease. Ankylosing Spondylitis was a significant contributory factor. Mr Gordon was in hospital and following a sudden deterioration in his condition, such deterioration being recognised, the level of treatment for Mr Gordon was not increased.
Circumstances of the death
Mr Gordon underwent successful surgery and anaesthesia on the 23rd November 2011 and initially his recovery was uncomplicated. However, at about 0730 hours on the 27th November his condition deteriorated and there were objective signs of respiratory failure. It was recognised by staff that there was a problem, but the need to attend to that problem was not acted upon. He was not referred to more specialist care such as critical care. He went for a CT scan later that day and on returning to the ward suffered a cardiac arrest and died very shortly afterwards.

One of the objective signs of his deterioration that morning was the Early Warning Score. In the Sheffield hospitals this is referred to as the SHEWS. It is not clear whether any referral to more specialist care would have led to a different outcome for Mr Gordon. (A copy of the SHEWS Guide is enclosed).
Action should be taken
Is there an intention for a National scoring system to be introduced, and indeed is consideration being given to the introduction of computerised systems that lead to automatic referral to the relevant senior doctor?
Copies sent to
2. The Chief Executive, Sheffield NHS Foundation Trust

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Report details

Reference
2013-0237
Date of report
24 September 2013
Coroner
Donald Coutts-Wood
Coroner area
South Yorkshire (West)

Responses identified

Responses identified 1 of 1
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 18 Nov 2013.

Sent to

Department of Health and Social Care

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