Source · Prevention of Future Deaths
Linda Lloyd
Ref: 2014-0389
Date: 29 Aug 2014
Coroner: Alan Wilson
Area: Blackpool & Fylde
Responses identified: 0 / 1
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Prior to review, concerns existed regarding triage being performed by non-senior nurses without adequate training, and departmental policy failing to consistently consider the effects of warfarin on patients.
Date
29 Aug 2014
56-day deadline
24 Oct 2014
Responses identified
0 of 1
Coroner's concerns
Prior to review, concerns existed regarding triage being performed by non-senior nurses without adequate training, and departmental policy failing to consistently consider the effects of warfarin on patients.
View full coroner's concerns
At the conclusion of the inquest, I indicated to the Properly Interested Persons that I proposed to write to the Trust by way of a report in accordance with the provisions of paragraph 7 of Schedule 5 of the Coroners and Justice Act 2009.
During the Inquiry, I received written evidence a review has taken place further to this incident, and that it is now only the very senior paediatric nurses who are able to triage and that a triage training plan has been implemented which is to be completed by all nurses who triage and is designed to ensure all triage staff are able to assess and direct initial care for patients and ensure they are placed in the most appropriate area post triage.
I was further informed that changes made to departmental policy have incorporated the necessity to consider the effects of patients treated with warfarin, and that A & E consultants are working to improve and implement an
During the Inquiry, I received written evidence a review has taken place further to this incident, and that it is now only the very senior paediatric nurses who are able to triage and that a triage training plan has been implemented which is to be completed by all nurses who triage and is designed to ensure all triage staff are able to assess and direct initial care for patients and ensure they are placed in the most appropriate area post triage.
I was further informed that changes made to departmental policy have incorporated the necessity to consider the effects of patients treated with warfarin, and that A & E consultants are working to improve and implement an
Report sections
Investigation and inquest
On 10th January 2014 an investigation commenced into the death of Linda Rose Lloyd aged 63 years. The investigation concluded at the end of the inquest heard on 1st April and 28th August 2014.
The record of the inquest confirmed as follows:
The Medical cause of death was Ia Acute subdural haemorrhage
The conclusion of the Coroner as to the death was Narrative conclusion as follows:
Having complained of a headache earlier that morning, on 2nd January 2014 Linda Rose Lloyd was found at her home address at 19:14 hours with a Glasgow coma score of 10/15 and unable to verbally respond to ambulance personnel. She was taken to hospital where she was triaged and assessed as being a very urgent priority. She was not assessed by a doctor until 22:12 hours and noted to have a Glasgow coma score of 7/15. A CT scan was undertaken at 01:15 hours the following morning which confirmed the presence of an acute subdural haemorrhage. She was not felt to be suitable for neurosurgical intervention and was pronounced deceased at 19:55 hours on 3rd January 2014. There was a delay in treatment which could have affected the outcome.
The record of the inquest confirmed as follows:
The Medical cause of death was Ia Acute subdural haemorrhage
The conclusion of the Coroner as to the death was Narrative conclusion as follows:
Having complained of a headache earlier that morning, on 2nd January 2014 Linda Rose Lloyd was found at her home address at 19:14 hours with a Glasgow coma score of 10/15 and unable to verbally respond to ambulance personnel. She was taken to hospital where she was triaged and assessed as being a very urgent priority. She was not assessed by a doctor until 22:12 hours and noted to have a Glasgow coma score of 7/15. A CT scan was undertaken at 01:15 hours the following morning which confirmed the presence of an acute subdural haemorrhage. She was not felt to be suitable for neurosurgical intervention and was pronounced deceased at 19:55 hours on 3rd January 2014. There was a delay in treatment which could have affected the outcome.
Circumstances of the death
See the contents of section 3 above. The inquest was informed that at the time of Mrs. Lloyd’s attendance at the hospital her triage assessment was undertaken by a junior paediatric staff nurse, and that these nurses were sometimes utilised to provide cover in the ambulance triage area when staff shortages ensued. Further, that although Mrs. Lloyd was triaged correctly, that the inexperience of the nurse meant that information that the patient was a very urgent priority was not passed on to either the nursing staff for the relevant area or a senior doctor and so was not acted upon as an emergency.
The inquest was told by an independent Consultant in Accident and Emergency Medicine that given the patient was suffering from a time critical lesion any delays in assessment, diagnosis and treatment must be regarded as contributory factors to a poor outcome and that certain aspects of her care could and should have been addressed more promptly in terms of:
Medical assessment within 10 minutes of triage; Initial neurological observations including assessment of pupils and Glasgow Coma Score, plus ongoing regular monitoring of her neurological state starting with every 10 to 15 minutes; A more immediate response to a history of warfarin use and findings of a raised INR requiring treatment; CT scanning of the head should have taken place as soon as possible after arrival and certainly within one hour of arrival; Earlier discussion with the Neurosurgical team.
The Consultant further informed the inquest that having triaged the patient and designated her as a “very urgent” priority and then doing nothing about it was completely unacceptable. He added that it is also unacceptable that it was over two hours before Mrs. Lloyd had a second GCS score recorded by an examining doctor and that there was then a further long delay before a GCS score was taken again and recorded on an observation chart. Also, he felt there too long a delay in administering drugs to reverse the effect of warfarin therapy in someone who was actively bleeding.
He concluded that it is vital that the Trust undertake a review of this case to address these areas to ensure that any future patients with time critical neurosurgical lesions have prompt assessment, investigation, referral and transfer to optimise the potential for a better outcome.
The inquest was told by an independent Consultant in Accident and Emergency Medicine that given the patient was suffering from a time critical lesion any delays in assessment, diagnosis and treatment must be regarded as contributory factors to a poor outcome and that certain aspects of her care could and should have been addressed more promptly in terms of:
Medical assessment within 10 minutes of triage; Initial neurological observations including assessment of pupils and Glasgow Coma Score, plus ongoing regular monitoring of her neurological state starting with every 10 to 15 minutes; A more immediate response to a history of warfarin use and findings of a raised INR requiring treatment; CT scanning of the head should have taken place as soon as possible after arrival and certainly within one hour of arrival; Earlier discussion with the Neurosurgical team.
The Consultant further informed the inquest that having triaged the patient and designated her as a “very urgent” priority and then doing nothing about it was completely unacceptable. He added that it is also unacceptable that it was over two hours before Mrs. Lloyd had a second GCS score recorded by an examining doctor and that there was then a further long delay before a GCS score was taken again and recorded on an observation chart. Also, he felt there too long a delay in administering drugs to reverse the effect of warfarin therapy in someone who was actively bleeding.
He concluded that it is vital that the Trust undertake a review of this case to address these areas to ensure that any future patients with time critical neurosurgical lesions have prompt assessment, investigation, referral and transfer to optimise the potential for a better outcome.
Inquest conclusion
Having complained of a headache earlier that morning, on 2nd January 2014 Linda Rose Lloyd was found at her home address at 19:14 hours with a Glasgow coma score of 10/15 and unable to verbally respond to ambulance personnel. She was taken to hospital where she was triaged and assessed as being a very urgent priority. She was not assessed by a doctor until 22:12 hours and noted to have a Glasgow coma score of 7/15. A CT scan was undertaken at 01:15 hours the following morning which confirmed the presence of an acute subdural haemorrhage. She was not felt to be suitable for neurosurgical intervention and was pronounced deceased at 19:55 hours on 3rd January 2014. There was a delay in treatment which could have affected the outcome.
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Report details
- Reference
- 2014-0389
- Date of report
- 29 August 2014
- Coroner
- Alan Wilson
- Coroner area
- Blackpool & Fylde
Responses identified
Responses identified
0 of 1
1 response not yet linked
Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 24 Oct 2014.
Sent to
- Blackpool Teaching Hospital NHS Foundation Trust