Basildon Thurrock University Hospitals NHS Trust
NHS / Health Body• The Trust overhauled the dissemination of NPSA alerts and guidance, standardising the process for cascading changes to clinical practice. • A Risk and Document Control Manager was appointed to oversee NPSA alerts and document control for policies. • The nasogastric (NG) competence training system was strengthened, including new roles for trainers and assessors, a structured training programme, and monthly compliance reporting.
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2. There were weaknesses in the training systems in place The training system was reviewed as a result of this incident and weaknesses noted. The whole system and way the NG competence training was undertaken was strengthened: Only Nutrition Nurse Specialists to deliver theory training: b Only designated NG Assessors are allowed to assess competence. The list of assessors kept by the Nutrition Nurses:
NG Competence divided into 3 parts theory training 2) Part (allowing nurses t0 manage patients with nasogastric tube feeding, verify tip position and administer feed and medication) 3) Part 2 (Place NG feeding tube) All competency training records, once completed, are sent to the Nutrition Nurses for verification; then training record compliance is sent to Staff Learning and Development to add to their individual staff record Monthly NG competence compliance circulated by Staff Learning and Development to Heads of Nursing and Senior Ward Sisters (and Nutrition Nurses) 3_ Checks were not made as to whether staff were up to date in their training for carrying out procedures such as the insertion of a nasogastric tube: It was clear following the incident that additional checks were required to ensure compliance with training: As the manager responsible for the team the onus is on the Senior Ward Sisters to maintain their records locally: However, monthly competence compliance report is circulated to the Heads of Nursing ad Senior Ward Sisters as a fall back mechanism and enables them to keep track of their staff records as well. Paper copies of the nurses' Competency Framework are kept in staff records on the ward: At any one time there seemed to be a lack of knowledge as to how many trained staff were on duty to carry out such procedures hope have responded this specific point through the answers provided to questions 2 and 3. hope that this has provided you with sufficient assurance that we have undertaken series of actions to mitigate any risk of a similar incident happening again: Further assurance can be provided through training records that are held locally at the Trust