County Durham and Darlington NHS Trust
NHS Trust• The Trust confirmed that all qualified staff at Sedgefield Community Hospital received training in deteriorating patient management and hypoglycaemia. • The Trust introduced an operational procedure for community hospital staff to obtain urgent medical advice from acute hospitals while awaiting an ambulance. • This procedure specifies contacting acute hospital consultants or registrars for immediate advice.
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We have also introduced an operational procedure for community hospital staff who may require urgent advice whilst waiting for an ambulance to arrive, as follows: OPERATIONAL PROCEDURE COMMUNITY HOSPITALS On occasion it may be necessary to seek urgent advice on the management of a patient within a community hospital whilst waiting for an emergency ambulance t0 arrive. Process to follow
1) Dial 999 always first action.
2) Ensure registered nurse stays with the patient_
3) Implement immediate actions as per trust policy:
4) Summon on site qualified medical practitioner_ If urgent advice is required whilst waiting for an ambulance and there is no qualified medical practitioner on site: Contact acute hospital switchboard Telephone No. 01325 380100 Between 8 OOam
8.OOpm each ask for Medical Consultant Physician of the Between 8 OOpm 8 OOam each ask for Medical Registrar on call Be concise regarding the immediate advice you require and what the issues are regarding patient management whilst waiting for an ambulance to arrive.