Source · Prevention of Future Deaths

Patricia Chapman

Ref: 2015-0159 Date: 23 Apr 2015 Coroner: Andrew Tweddle Area: County Durham & Darlington Responses identified: 1 / 1 View PDF

Revised training for community hospital staff lacks provision for obtaining emergency expert medical advice from acute hospitals, potentially delaying critical guidance in urgent situations.

Date 23 Apr 2015
56-day deadline 18 Jun 2015
Responses identified 1 of 1
Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
Revised training for community hospital staff lacks provision for obtaining emergency expert medical advice from acute hospitals, potentially delaying critical guidance in urgent situations.
View full coroner's concerns
_ (1) The revised training and flow chart does not include any reference to staff in a community hospital being able to obtain emergency advice from an expert in the emergency department of one of the Trust's acute hospitals (or from an expert in another department of the said hospitals if appropriate) to assist in giving immediate medical cover whilst, for example, other steps are being taken or whilst an ambulance is on route after having been summoned: It may well be the case that in urgent situations immediate medical advice from an appropriate expert might be beneficial when trying t0 ensure a patient's safety and this is not included in the revised Trust policies. This is something that should be given consideration to

Responses

1 respondent
County Durham and Darlington NHS Trust NHS / Health Body
PDF
Action Taken

The Trust has trained qualified staff at Sedgefield Community Hospital in managing deteriorating patients and hypoglycemia. They have introduced an operational procedure for community hospital staff to seek urgent advice from acute hospital staff while waiting for an ambulance, including contact numbers for medical consultants and registrars. (AI summary)

View full response
Dear Patricia Lillian Chapman am responding to content of your letter and specifically those issues raised within your report under Regulation 28 and 29 of the Coroners Investigations Regulations 2013. The Matters of Concern as you stated: The revised training and flowchart does not include any reference to staff in a community hospital being able to obtain emergency advice from an expert in the emergency department of one of the Trust's acute hospitals (or from an expert in another department of the said hospitals if appropriate) t0 assist in giving immediate medical cover whilst; for example, other steps are being taken or whilst an ambulance is on route after being summoned. It may be the case that in urgent situations immediate medical advice from an appropriate expert might be beneficial when trying to ensure a patient's safety and this is not included in the revised Trust policies. This is something that should be given consideration to. This letter is to confirm that all qualified staff at Sedgefield Community Hospital have received training in the deteriorating patient and management of a patient with hypoglycaemia. If a patient with diabetes is admitted to any community hospital the "Management of Hypoglycaemia" flowchart is inserted into the front of the nursing care record to act as a reference WWW cddft nhs.uk Chief Executive , Darlington Memorial Hospital, Hollyhurst Road, Darlington; County Durham DL3 6HX Tel: 01325 743565 Sir, the well guide.

We have also introduced an operational procedure for community hospital staff who may require urgent advice whilst waiting for an ambulance to arrive, as follows: OPERATIONAL PROCEDURE COMMUNITY HOSPITALS On occasion it may be necessary to seek urgent advice on the management of a patient within a community hospital whilst waiting for an emergency ambulance t0 arrive. Process to follow
1) Dial 999 always first action.
2) Ensure registered nurse stays with the patient_
3) Implement immediate actions as per trust policy:
4) Summon on site qualified medical practitioner_ If urgent advice is required whilst waiting for an ambulance and there is no qualified medical practitioner on site: Contact acute hospital switchboard Telephone No. 01325 380100 Between 8 OOam
8.OOpm each ask for Medical Consultant Physician of the Between 8 OOpm 8 OOam each ask for Medical Registrar on call Be concise regarding the immediate advice you require and what the issues are regarding patient management whilst waiting for an ambulance to arrive.

Report sections

Investigation and inquest
On 30"h July 2013 | commenced an investigation into the death of PATRICIA LILLIAN CHAPMAN; Aged 77 years. The investigation concluded at the end of the inquest on 21st April 2015 conclusion of the inquest was "The avoidable consequence of an avoidable hypoglycaemic episode" . with a cause of death of Hypoglycaemia
Circumstances of the death
The deceased was a patient at Sedgefield Community Hospital. In the altemoon of the 8"h of July 2013 she had a severe Hypoglycaemic attack but following an injection , apparently recovered: In the early morning of the next day she died from another Hypoglycaemic attack: The inquest has revealed a number of shortcomings with regard to the deceased'S care. changes in practice policy and procedure have been implemented since her death:
Action should be taken
In my opinion action should be taken to prevent future deaths and believe your organisation have the power to take such action: YouR RESPONSE You are under a duty to respond to this_ report within 56 days of the date of this report The Many The namely by 18 June 2015. |, the coroner, may extend the period: Your response must contain details of action taken or proposed to be taken, setting out the timetable for action. Otherwise you must explain why no action is proposed:
Copies sent to
SCHEDULE 5 paragraph ACTION To PREVENT Otker DEATKS28.=This regulation where a coroner is under a under paragraph 7of Schedule 5 t0 make a report to prevent other deathsIn this regulation, a reference to "a report" means a report to prevent other deaths made by the coronerreport may not be made until the coroner has considered all the documents, evidence and information that in the opinion of the coroner are relevant to the investigationof Schedule 5_In this regulation, a reference to "a report" means a report to prevent other deaths made by the coroner: applies dutyresponse must be provided to the coroner who made the report within 56 days of the date on which the report is sentcoroner who made the report may extend the period referred to in paragraph(even if an application for extension is made after the time for compliance has expired)(b) or (c))Representations under paragraphmust be made to the coroner no later than the time when the response to the report to prevent other deaths is provided to the coroner under paragraphcoroner must pass any representations made under paragraph

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Report details

Reference
2015-0159
Date of report
23 April 2015
Coroner
Andrew Tweddle
Coroner area
County Durham & Darlington

Responses identified

Responses identified 1 of 1
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 18 Jun 2015.

Sent to

County Durham and Darlington NHS Trust

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