The MHRA reports that the pump manufacturer updated handling instructions, user manuals, and issued a Field Safety Notice. The MHRA also published a Medical Device Alert and a press release to reinforce safety messages, and raised awareness at a National Medical Device Safety Officers' Webex. (AI summary)
James Hedge
Insulin pump guidance inadequately highlights misuse dangers from incorrect cartridge insertion, and patient education fails to emphasize the rapid life-threatening nature of hyperglycaemia.
Coroner's concerns
View full coroner's concerns
(2) The evidence showed that the education of diabetic patients does not adequately focus upon the potential consequences of failing to properly manage a hyperglycaemic state and in particular, how quickly such a state can become life threatening.
Responses
The Welsh Government acknowledges the coroner's concerns, noting actions taken by the MHRA and the pump manufacturer to update guidance. They highlighted their existing National Diabetes Delivery Plan and ongoing work by the Diabetes Implementation Group to ensure safety standards and education, and that this plan is being refreshed. (AI summary)
NHS England is reviewing how to support greater take-up and consistency of structured education, which will consider key content related to insulin pump risks and hyperglycaemia management. They also note the MHRA's recent Medical Device Alert regarding specific insulin pumps and advise on its distribution to healthcare workers. (AI summary)
Roche Diabetes Care Limited issued a Field Safety Notice to reinforce existing instructions for correct insulin cartridge insertion in Accu-Chek Insight insulin pumps, which will be added to user manuals from October 2016. They state they provide extensive product information and training, and keep these methods under constant review. (AI summary)
Report sections
Investigation and inquest
The narrative conclusion was “James Michael HEDGE died from the effects of diabetic ketoacidosis in circumstances in which he had high blood sugar levels and there was a leakage in the insulin pump he was using. The most likely cause of that was the incorrect usage of the machine.
Circumstances of the death
Similar PFD reports
Related inquiry recommendations
Report details
- Reference
- 2016-wp25334
- Date of report
- 27 July 2016
- Coroner
- Andrew Barkley
- Coroner area
- South Wales Central
Responses identified
Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 15 Sep 2016.
Sent to
- Medicines and Healthcare Products Regulatory Agency
- NHS England
- NHS Wales
- Roche Diagnostics Limited