Source · Prevention of Future Deaths

Michael Parke

Ref: 2017-0025 Date: 18 Jan 2017 Coroner: David Roberts Area: Cumbria Responses identified: 2 / 2 View PDF

Recurring avoidable deaths from misplaced nasogastric tubes revealed staff unaware of or not applying the relevant policy, the trust not ensuring compliance or providing training, and a failure to learn from previous incidents, compounded by a lack of corporate memory.

Date 18 Jan 2017
56-day deadline 16 Apr 2017 est.
Responses identified 2 of 2
Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
Recurring avoidable deaths from misplaced nasogastric tubes revealed staff unaware of or not applying the relevant policy, the trust not ensuring compliance or providing training, and a failure to learn from previous incidents, compounded by a lack of corporate memory.
View full coroner's concerns
In the circumstances it is my statutory to report to you_ _ have now held inquests into 3 deaths as a result of misplaced nasogastric tubes at North Cumbria Hospitals which occurred over a period of a little over years. These types of death are described as 'Never Events" On the facts of these three cases the deaths were avoidable. Common themes in all were: Staff not aware of the policy Staff not reading the policy. Staff not applying the policy Staff not following practice: (e) The Trust not ensuring compliance nor rolling out training lo all who needed it; (9 Lack of checks and audits to establish competence and adherence to policy: Failure of the Trust to learn from the first death; (6 Lack of Corporate Memory (the issue of NGTs was not on the Risk Register) The Trust not fully implementing the 2011 NPSA Alert for over two years and only as a result of the second death Even after the second death not having systems in place to ensure compliance on the ward which contributed to the third death: The Trust growing in size from 20 to 36 pages in 7 years, making it difficult for practitioners (o absorb (there are some 200 Policies in the Trust). The current Policy has cross-references to paragraphs which do not exist: These errors have been carried through three versions , and raise the risk of misinterpretation by staff and undermining their confidence in such an important document

Responses

2 respondents
Response Central Government
18 Jan 2017 PDF
Action Planned

The Department of Health acknowledges the need for consistent implementation of patient safety requirements for nasogastric tubes. They are considering the evidence and economic implications of routine pH testing and will consider mandating it if the evidence supports it. The DH also highlights NIHR funding for a location-indicating naso-gastric tube being developed by the University of Hull. (AI summary)

View full response
Dear Coroner Roberts, Thank you for your letter of 18 January 2017 to the Secretary of State for Health about the deaths of Mrs Amanda Coulthard and Mr Michael Parke. I am responding as the Minister with responsibility for patient safety at the Department of Health Iwas saddened to read of the circumstances surrounding both Mrs Coulthard'$ and Mr Parke's death. Please pass my condolences to their families and loved ones: officials have worked closely with NHS England, NHS Improvement and the Care Quality Commission to ensure thorough examination of the concerns have identified. I am grateful for the extra time allowed to enable this work to take place. Your Report asks that action be taken to ensure the failures identified at Inquest are addressed nationally, and that the 2011 Patient safety Alert is properly implemented:. We recognise your concerns that patient safety requirements around nasogastric tubes are not consistently implemented by all NHS providers. While the incidence of death resulting from the insertion of liquid into the respiratory tract as a result of nasogastric tube misplacement is rare, it should be wholly preventable with national guidance and safety recommendations available that; if correctly applied, provide a strong systemic protective barrier: Between September 2011 and March 2016,95 'Never Event' incidents were reported My - you you being

nationally where fluids were introduced into the respiratory tract via a misplaced nasogastric tube. While this should be considered in the context that over 3 million nasogastric or orogastric tubes were used by the NHS within that period, it is clear that a risk to patient safety persists. Your Report refers to the 2011 Patient Safety Alert issued by the National Patient Safety Agency (NPSA) In addition to this, further communications were issued in 2012 and 2103 by the NPSA and NHS England respectively addressing relatively rare types of error in nasogastric tube confirmation. However; the most recent major initiative to address continued concerns on implementation of safe practice for confirming initial nasogastric tube placement is the Patient Safety Alert and accompanying resource set issued by NHS Improvement in July 2016 (https llimprovement nhs uklnews-alerts/nasogastric- tube-misplacement-continuing-risk-of-death-severe-harm/): Iam advised that the actions set out in the Alert are very relevant to the concerns identified at Inquest, and that the circumstances of Mrs Coulthard's and Mr Parke's deaths indicate that future deaths could be prevented if trusts take the systematic actions required by the 2016 Alert: The focus of the Alert is on ensuring that the importance of a systematic approach to implementation of competency-based training, safe equipment, appropriate policy, bedside documentation and audit are recognised at Board level. To achieve compliance with the Alert, Boards were asked to assess and address compliance issues by 21 April 2017. The Alert is informed by an analysis of the common findings of reported incidents relating to the misplacement of nasogastric tubes and NHS Improvement is confident that conscientious implementation of the actions required will have a substantial impact on preventing future deaths. Alert compliance is an important area of assurance. Already, NHS Improvement collects and publishes data on Never Event occurrence and Alert compliance. This data provides a tool in alerting commissioners and regulators to fundamental failings in quality, care and safety processes within an NHS provider: The current system is based on self-declaration, and s0 regulatory oversight that declared compliance represents true compliance is also [am advised that the Care Quality Commission is looking to develop a tool that will assist inspectors to assess how well a service responds to safety alerts as part of formal inspections key - key:

Department of Health This work is at an early stage. However; it is an important development that has obvious benefits to strengthening patient safety. The 2016 Patient Safety Alert is the response to addressing the concerns around misplaced nasogastric tubes. I am advised that NHS Improvement is taking additional actions to ensure its effectiveness. For example; NHS Improvement is working with up to Safety' to provide a series of webinars to support sharing of local nasogastric resources and training materials. A video is also being developed for promotion on social media designed to empower frontline staff who have not been provided with relevant training by April 2017 to challenge their managers and ask why this has not occurred. You also addressed your recommendations to NHS England and my officials have worked with them to understand what more can be done across the health system. I am aware that Sir Bruce Keogh, NHS England Medical Director; has written to you to outline the actions are forward following discussion at Regional Medical Director and Chief Nurse level: [ this offers further assurance that the concerns you have raised are taken very seriously and efforts are made to strengthen patient safety in this area. Particularly important is maintaining awareness of the patient safety dangers at a high level and [ am encouraged to see that consideration is given to highlighting this issue through professional and commissioning routes via medical and nursing directors. Further work with Health Education England and the Medicines and Healthcare Products Regulation Authority will also be undertaken to explore if training and product messaging can be strengthened: Turning to your recommendation that we take steps to ensure research is undertaken to identify a superior method of ensuring correct nasogastric tube placement: The National Institute for Health Research (NIHR), funded by the Department of Health, funds health and care research and translates discoveries into practical products, treatments, devices and procedures, involving patients and the at every step: The NIHR ensures that the NHS is able to support research funded by all public, charity and industry research funders, which in turn encourages economic growth: The NIHR has, and continues to fund research into methods of ensuring correct nasogastric tube placement: key Sign - they taking hope being - being public

For example; in November 2016, NIHR published the conclusion ofa cost analysis study into placement checks for nasogastric tubes: https IIdiscover dc nihr ac uklportal/article/400049L /simple-bedside-check-for nasogastric-tube-positioning_-is-cost-effective-and-prevents-deaths: The study confirmed current guidance on nasogastric placement checks. However; the study did conclude that while pH testing may be the most cost effective and comparable to chest X-ray in terms of patient outcome, there remain some questions surrounding the correct interpretation of test results The study emphasised the need to ensure that healthcare professionals have adequate support and training to help minimise the risk of error regardless of the method of checking employed Further detail on this and other recent projects is enclosed with this letter which I hope you will find helpful. You will appreciate that there are challenges around demonstrating that any new method is superior given the relative rarity in which there is a failure with current methods. There are agreed routes through which NHS England can request further research from the Department of Health and the NIHR in areas of identified priorities. In conclusion, I am advised that the challenge around improving patient safety in this area is not the availability or appropriateness of national guidance, or the effectiveness of current placement checks but rather their implementation. By ensuring medical and nursing staff have the right competencies to undertake procedures relating to nasogastric tube placement; NHS Trusts can ensure that patient harm and deaths are avoided. More broadly, it is essential that providers learn from all deaths due to problems in care. In response to the CQC report, Learning, Candour and Accountability: A review of the way NHS trusts review and investigate the deaths of patients in England, the NHS National Quality Board has published the first edition of National Guidance on Learning from Deaths This provides guidance for healthcare providers on reviewing and learning from the care provided to people who die and introduces a requirement for Trusts to publish on a quarterly basis from 2017-18 specified inforation on deaths, including estimates ofhow many could have been prevented: We are also amending regulations to require Trusts to summarise the published information in Quality Accounts from June 2018, including evidence of learning and action as a result of that information and an assessment of the impact of actions that a Trust has taken Finally; with regard to the North Cumbria University Hospitals NHS Trust, I am advised that the Trust, under the leadership of the Medical Director; has developed

Department of Health an action plan to respond to your specific recommendations, as well as the requirements for wider organisational learning it has identified as result of its review of the general matters of concern. The Trust'$ response and the actions it puts in place will be monitored by NHS Improvement You will know the Trust came out of Special Measures on 29 March as a result of the findings ofa CQC inspection conducted in December 2016. This found that the Trust had made a number of improvements, including to the Safe care domain: The challenges the Trust in recent years are well known; including around patient safety and care. However; the removal from Special Measures demonstrates the progress the Trust has made to improve services and the quality of care. There is more to do and improvements need to be embedded but there is some confidence that the Trust is moving in the right direction. Thank you for bringing the circumstances of Mrs Coulthard'$ and Mr Parke'$ death to our attention: [ hope this information is useful. AxD~- PHILIP DUNNE facing

Department of Health RESEARCH METHODS FOR CONFIRMING NASOGASTRIC TUBE PLACEMENT Simple bedside check for nasogastric tube positioning is cost effective and prevents deaths A study on bedside checks for tube placement covered recently by the NIHR Dissemination Centre November 2016. The study reviewed evidence on the effectiveness and cost effectiveness of methods of tube placement; This cost utility analysis utilised three sources of evidence to decision tree model: Effectiveness data was gathered from a systematic review and meta-analysis. Three studies were included on chest X-rays, three on pH testing and three on the probability of obtaining a sample for the pH test. Quality of life patient outcomes were not covered in the literature, So were calculated by asking 23 adult surgical patients to rate the imagined impact of different nasogastric tube scenarios. These ranged from no complications to serious complications Cost information was obtained from current NHS and staff costs. The study was conducted with reference to healthcare in Scotland; but should be applicable to the rest of the UK The study found that in adults who need a nasogastric tube for a short time, pH testing was the best initial approach followed by X-ray confirmation if pH testing wasn 't successful. pH testing was four times less expensive than X-ray confirmation and when used in sequence both were cost effective uses of NHS resources: For further reading access the link below: https IIdiscover_dc nihr ac uklportallarticle/400049L /simple-bedside-check-for nasogastric-tube-positioning-is-cost-effective-and-prevents-deaths A NIHR Horizon Scanning Centre report on technology to help prevent incorrect placement of tubes The NIHR Horizon Scanning Centre examined the potential impact for a new technology: The KangarooTM feeding tube with IRIS technology was being populate prices

developed by Covidien Commercial Ltd; to help with nasogastric tube placement: The tube is a small-opening single use, disposable feeding tube which has an integrated real-time imaging system (IRIS) in the form of a 3mm camera to visually aid its placement: It was launched in the UK for research use in 2014, followed by a full NHS clinical launch in 2015. For further reading access the link below: http Ilwwwio nihr ac ukltopics/kangaroo-feeding-tube-with-iris-technology-for- aid-in-nasogastric-tube-placementl NIHR Diagnostic Evidence Cooperative London (DEC) a new test for tube placement (in conjunction with a Biomedical Catalyst Award) The NIHR DEC based at Imperial College, London and Scottish SME Ingenza are collaborating to study and design a novel enzyme-based test for the accurate positioning of nasogastric tubes. The evidence generation and assessment of the new enzymatic test is caried out using diagnostic toolkit methodology developed at the DEC. Multi-modality and systemic approach will guide evidence generation: The DEC London is providing the infrastructure for the study with NIHR health economists performing the required economic analysis. For further reading (p.70) access the link below: https:ILwww_googlecouklurl?sa_L&rct-_i&q_&esrc_s&source_web&cd-_S&ve d-OahUKEwiX296xggnSAhXLIsAKHd? C_8QFgglMAQ&url-https%3A %2 F%2Foxford dec nihrac uk%2Freports-and-resources%2Fdec-workshop-2015- presentations"2Fravi-chana-funding-for-diagnostic-test- development pdfgusg_AFQiCNEGTQS4wtOfKRPdSQhg7OzyibhyiA: NIHR Invention for Innovation Grant funding for Location-Indicating Naso-gastric Tube (NGT) University of Hull (E667,542 Contract ended 2016) Feeding through a tube passed through the nose into the stomach is very widely used. Most doctors and nurses think it is the best method of feeding patients of all ages who cannot feed normally and the procedure may be taught to patients and carers. Tubes currently used cannot indicate the position in which have been placed and up to 1in 5 of are incorrectly placed. Tubes wrongly placed in the gullet can cause irritation and prevent absorption and if placed in the windpipe or lungs there can be serious complications. The University of Hull are developing a new tube which is reliable, sensitive and effective in "telling' the doctor; nurse Or carer where placed the tube ensuring greater safety and reduced distress to patients and carers being they they -

Department of Health Currently, finding where a tube has been placed involves sampling stomach contents to make a measurement; The new Hull tube can give a measurement at any time without this and is quicker; easier, safer and cheaper than present methods. Prototypes have shown that the new tube works. It has a 'stripe' on the tip which is chemically sensitive to stomach contents. The 'stripe' sends a signal to an indicator outside the body which tells the carer that the tube is or is not in the stomach. If approved by the regulators, the Hull tube will be sold to the NHS and worldwide. It will take away the distress and of wrongly placed tubes. doing harm
North Cumbria University Hospitals Trust NHS / Health Body
15 Mar 2017 PDF
Action Planned

The Trust has created an action plan in response to the concerns raised, summarised in an attached report. Progress will be included in the Trust’s Internal Audit Plan for 2017/18 and reported to the public Board meeting in March 2017. (AI summary)

View full response
Dear Mr Roberts

Executive Office North Cumbria University Hospitals NHS Trust Cumberland Infirmary Carlisle CA2 7HY

Direct Tel: (01228) 814010 Email:

RE: REGULATION 28 REPORT – MICHAEL PARKE AND AMANDA COULTHARD (DECEASED)

Further to the Regulation 28 Notice issued to the Trust on 18 January 2017, I am writing with our response to the actions you have requested.

It is important to outline that the preparation and review of our response has been discussed in detail at a dedicated development session with the Trust Board. Whilst there is very specific learning for us in relation to caring for patients who require Nasogastric tubes to be inserted safely, equally there is significant learning for us as an organisation in general terms, which both the Executive and Non Executive Directors of the Trust have collectively reflected on.

Attached to this letter is a report summarising the action we have taken against the five specifc actions in your Regulation 28 Notice. We have also summarised additional actions that we have identified and will implement over the next 12 months. Progress against the delivery of this plan and compliance with the updated Nasogastric Tube Policy will be included in the Trust’s Internal Audit Plan for 2017/18. This is to ensure that independent assurance on the delivery of the plan and implementation of the policy can be provided to the Trust Board.

2 I will be reporting this action plan to the public Board meeting in March 2017, please do let me know if you have any concerns regarding this. In addition to this, we are in the process of contacting the families of Michale Parke and Amanda Coulthard in order to include a personal comment from them in the organisational breifings which will be holding in April 2017 to share the learning from these tragic Never Events.

If you require any further information please do not hesitate to contact me.

Report sections

Investigation and inquest
On 13h December 2012 commenced an invesligation into the death of Michael Parke aged 40 years: The investigation concluded at the end of the inquest on 16th January 2017 . The conclusion of the inquest was: Medical Cause of Death: Ia) Aspiration Pneumonia following misplaced nasogastric tube for treatment of gastrointestinal haemorrhage due to underlying alcoholic liver disease: How; when and where, and for investigations where section 5(2) of the Coroners and Justices Act 2009 applies, in what circumstances the deceased came by her death Michael Parke died at 13.10 on 6 December 2012 at the West Cumberland Hospital, Whitehaven, following the insertion of nasogastric tube into his left lung resulting in Mr Parke developing aspiration pneumonia from which he died. The deceased died from aspiration pneumonia. The pneumonia developed because a Nasogastric Tube was placed in such a way as t0 enter the left lung instead of Ihe stomach: In the course of the insertion resistance was felt. Trust policy required that where resistance was felt the nasogastric tube should be removed and reinserted. However the nasogastric tube was left in situ. An X-ray was taken in order to confirm the correct placement of the nasogastric tube The x-ray clearly showed that the end of the nasogastric tube was situated in the left lung: The X-ray was mis-interpreted and feeding via the nasogastric tube was authorised The failure to note this incorrect placement amounts to neglect The Trust policy was inadequate and incorrectly assumed that doctors across the Trust were competent to interpret chest x-rays and failed to require doctors to either undertake training or to evidence their competence. The policy failed to require the completion of a sticker that included the anatomical 4 point checklist recommended in the 2011
Circumstances of the death
Michael Parke suffered from chronic liver disease was on 2nd November 2012 admitted to West Cumberland Hospital intensive therapy unit: On 5"h November it was decided that a nasogastric tube should be fitted as part of his care. This was inserted the same day: An X-ray was taken t0 confirm the position of the tube: This image was later reviewed by a doctor who confirmed the tube was in the stomach and that feed could be administered. He subsequently deteriorated and when examined by consultant the following morning the tube was found to be in the lung was removed His health did not improve and he died on 6th December 2012
Action should be taken
In my opinion action should be taken to prevent future deaths ad believe you [ANDIOR your organisation] have the power to take such action: In my view the following action should be taken: and and duty being good Policy busy

(a) The Trust should take steps , To consider an amplified "summary and aim" at the beginning of the policy to drive home the main points . To identify areas where statutory or mandatory training is required. To consider the implementation of an online system of statutory mandatory training with a central recording system (iv) To take steps to ensure that good and compliant practice is actually taking place on the wards. To correct cross referencing errors in the Policy. (b) The Secretary of State and NHS England should take steps to ensure that; Research is undertaken t0 identify a superior method of ensuring correct nasogastric tube placement: The issues identified above are addressed nationally ~there is evidence set out in the NHS Improvement Resource Set 'Initial Placement of NGTs' July 2016 that demonstrates that the themes set out above are being replicated across other Trusts
1) The 2011 Alert is properly implemented nationally the evidence before me was that it has not been.

Similar PFD reports

Shared signals

Related inquiry recommendations

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Report details

Reference
2017-0025
Date of report
18 January 2017
Coroner
David Roberts
Coroner area
Cumbria

Responses identified

Responses identified 2 of 2
All listed responses identified

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 16 Apr 2017 (estimated).

Sent to

Department of Health and Social Care
North Cumbria University NHS Trust: NHS England

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