Edwin O’Donnell

Coroner's concerns

AI summary

Prison health reception screening failed due to lack of access to critical mental wellbeing documents and significant delays in follow-up screening. Additionally, probation staff lacked adequate ACCT training.

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During the course of the inquest into the death of Edwin Lewis (Ned) O’Donnell it was apparent that a nurse carrying out the first health reception screening was not given access to the PER (Prisoner Escort Report) which had accompanied the prisoner from another prison establishment. a) The PER form had content which was pertinent to mental wellbeing which was inconsistent with the information provided by Ned. b) Though the previous prison indicated that they had sent a print from the digital IMR System One the nurse conducting the first health reception screening had no recollection or notes to indicate whether this was available at the time of the screening. c) There is expected to be a second health screening of inmates some 24 to 48 hours later – which enables information from the community to be received and fuller informed access to the digital IMR System One. In this case the second screening was not until the 27th March 2016. Whereas the first screening was on the 9th March 2016. d) An offender supervisor (Probation) working in the prison has been ACCT trained but did not know that there was a low threshold for opening an ACCT The Court considers that in other cases important information in assessing risk could be missed if action is not taken to remedy these matters by making it a requirement that prison discipline staff record on C-Nomis all documentation received with a prisoner in particular  PER forms  SASH forms  Printed summaries from System One  Prescriptions C-Nomis should also be noted that these have been handed to (or copies have been handed to healthcare in reception.

It could also be a mandated requirement that the digital IMR System One be updated (possibly when the digital IMR System Two is rolled out if that is imminent) with forced fields to ensure that nurses carrying out the first health reception screening record the documentation provided by the Prison staff which accompanied the prisoner.

The Court has heard evidence of the new training developed for the ACCT protocol and that this is being rolled out in a prioritised manner within HMP Liverpool. The Court considers it important that the Probation service takes responsibility to ensure that (offender managers and supervisors) probation staff working within prisons all receive basic ACCT training. Probation staff often have to break unwelcome news and this must require a risk assessment of the effects of that news on inmates.

Responses

1 respondent

HM Prison Probation Service Central Government

18 Sep 2017 PDF

Action Taken

The Senior Officer in reception now provides a copy of the Person Escort Record (PER) to healthcare staff and reception staff have been made aware of this process. The individual concerned has been reminded of the circumstances under which it is appropriate to open an ACCT, and suicide and self-harm training is being rolled out to all staff. (AI summary)

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Dear Mr Rebello Thank you for your Regulation 28 Report of 14 July 2017 following the recent inquest into the death of Edwin Lewis (Ned) O'Donnell on 23 October 2016. The matters of concern that you have raised are primarily the responsibility of HMPPS_ but the issue of information sharing and recording is one that we manage in partnership with colleagues from NHS England and have contributed to this response. know that you will share a copy of this response with Mr ODonnell's family and would like first to express my condolences for their loss Every death in custody is a tragedy and the safety of those in our care is my absolute priority. am grateful to you for bringing to my attention your concerns about: the sharing of information between prison and healthcare staff in reception and the recording of that Received Coroner they

information; the timing of the second health screening; and suicide and self-harm prevention training for probation staff. will address each of these issues in turn: Information Sharing and Recording Your first concern is that the member of healthcare staff carrying out the first health screening for Mr ODonnell did not have access to the Person Escort Record (PER) Following the investigation into Mr ODonnells death; the Governor tasked the Heads of Operations and Healthcare at the prison with devising a process to address this The Senior Officer in reception now provides a copy of the Person Escort Record (PER) to the healthcare member of staff based there, ensuring that they have access to all the relevant information: All reception staff;, and healthcare staff who may work in reception, have been made aware of this process, and the Head of Operations carries out spot checks to ensure that it is being followed In addition, you have suggested that receipt of the PER, Suicide and Self Harm forms, prints from SystmOne (the electronic patient record) and prescriptions should be recorded on NOMIS, and that a note should be made on NOMIS that copies of the documents have been handed to healthcare staff in reception: This would be time consuming for reception staff, and could involve changes to the NOMIS system that would come with a cost. On the basis that the system for sharing information with healthcare staff described above been implemented, and that a PER is received with every prisoner who arrives at the prison, we do not believe it to be necessary to make these notes on NOMIS_ As well as highlighting any self-harm or suicide risk, the PER includes a healthcare assessment; and a record of any prescribed medication: open ACCT document also travels with the prisoner. An is made on NOMIS whenever an ACCT is opened or closed and the current and previous ACCT history is therefore available to view by the receiving prison when a prisoner is transferred. The SystmOne record is also available to the receiving establishment on a terminal in the reception area_ We are therefore confident that the system that has been introduced at Liverpool ensures that the relevant information is routinely available, shared with healthcare staff and recorded: The operation of this system is assured by management checks by the Head of Operations, and an additional copy of the PER is sent to the Safer Custody department who cross-reference it with the information held on NOMIS to ensure that nothing has been missed: Your final suggestion is that SystmOne be updated with mandatory fields to ensure that nurses carrying out the first health reception screening record the documentation provided by the Prison staff which accompanied the prisoner understand that NHS England is piloting the use of a set of six national clinical templates for SystmOne, including one for the reception screening process, that support the recently published NICE Guidelines NG57 (Physical Health of People in Prison and NG66 (Mental Health of Adults in Contact with the Criminal Justice System). The development of the templates and the user guides that accompany them has been informed by learning from investigations into serious incidents, including deaths in custody, and will reinforce the need for nurses carrying out the first health reception screening to record the documentation that accompanied the prisoner_ An evaluation and review of feedback from the pilot will take place this autumn prior t0 a full national rollout during 2018. has Any entry

Timing of the Second Health Screening second concern relates to the delay in Mr O'Donnell's second health screening: understand that the Head of Healthcare at Liverpool and a member of the prison's senior management team are meeting shortly to re-evaluate current practices and implement revised procedures to ensure that second health screenings take place within 24-48 hours. Suicide and Self-Harm Prevention Training for Probation Staff Your final concern is that a Probation Officer at the prison had received ACCT training but was unaware of the threshold for opening an ACCT_ The individual concerned has been reminded of the circumstances under which it is appropriate to open an ACCT. You have drawn attention to the importance of training for probation officers, and noted that HMPPS is rolling out revised suicide and self-harm training for staff, can reassure you that this training is being rolled out at pace to all staff with prisoner contact, including probation officers At Liverpool the training is delivered at the 'Academy Training Days' which take place twice monthly: Thank you again for bringing these matters of concern to my attention_ We will ensure that learning this tragic incident is shared widely across the prison estate.

Report sections

Investigation and inquest

On 1st November 2016 I commenced an investigation into the death of Edwin Lewis O'DONNELL, Aged 26. The investigation concluded at the end of the inquest on 3rd July 2017 and subsequent days to the 13th July 2017. The cause of death was found as: Ia Asphyxia Ib Compression of the Neck Ic Hanging by a Ligature

The Jury concluded: -

Edwin Lewis O'Donnell died from an Accidental Death contributed to by neglect. Mr O'Donnell was in a dependent position because of incarceration. Edwin Lewis O'Donnell's death was contributed by neglect relating to the following issues. A) The events of the early morning of the 23rd October 2016 when Ned said he would kill himself, we the jury agree there should have been an Assessment Care in Custody and Teamwork (ACCT) review. This was a failure. B) On the early morning of the 23rd October 2016 the nurse completed a ledger for the day staff to bring his entry to the attention of the Mental Health Team. There is no evidence that this was acted upon. We the jury agree there should have been a Mental Health assessment. This was a gross failure. C) Following the evidence the senior officer on duty was told Ned said he would be dead by 8.00 p.m. The supervising officer should have called an ACCT review. This was gross failure.

Circumstances of the death

Mr Edwin Lewis O'Donnell has died from an accidental death. We, the jury find that it is more likely than not, that Mr O'Donnell put himself in the position in which he was found but did not intend to end his life. He put himself in this position for a reason which inadvertently proved fatal. Ned was known to numerous authorities throughout his life. It was documented that Ned had a history of self-harm and was on a waiting list to engage with counselling services whilst in prison. He was transferred to another prison and there was a failure to provide that prison with relevant information. On arrival, there was an inadequate handover of previous medical history and insufficient available information to nursing staff, resulting in a lack of continuity of care. Ned was not always consistent with his engaging of healthcare and mental health services within the institution. The first Assessment Care in Custody and Teamwork (ACCT) document was opened when Ned began a fire in his cell, (23 September 2016). It is documented as an act of self-harm. Ned stated he began a fire to be moved to the segregation unit, with no intention of self-harm. The ACCT was closed. The condition of the cells Ned resided in whilst in segregation were recognised by prison staff as being not fit for purpose. Ned had a history of drug use and we the jury find it more likely than not that Mr O'Donnell was using synthetic cannabinoids during the days leading to his death. We the jury conclude this contributed to his behaviour and presentation but did not contribute to the fatal event. On the 21st October 2016, the second ACCT was opened after Ned deliberately cut his ear with a razor. The evidence states this incident of self-harm was a way of drawing attention to his concerns about his health issues. On the 22nd October 2016, following a multidisciplinary team meeting (first case review) the ACCT remained open. Hourly observations were agreed upon. In the early hours of the 23rd October 2016, Ned told prison staff that he was going to kill himself, before someone else does. The prison officer informally increased Ned's observations but this was not documented and there was a failure to effectively communicate with other staff that observations had been increased. Ned was seen by healthcare. Healthcare referred him for an emergency mental health review. This referral was not acted upon. During the day Ned engaged in extremely disruptive behaviour and protests along with several other prisoners. There were allegations of bullying which we the jury conclude did not contribute to his death. Ned told a cleaner that he would be dead by 20.00 pm. The cleaner told a senior officer on duty at the time of this information. The senior officer on duly failed to escalate this information despite informally increasing observations on Ned. Nothing was communicated to the following prison staff. During the 23rd October 2016, we the jury agree Mr O'Donnell's state of mind was not appropriately documented or communicated between prison staff. When utilising the ACCT document, there were several failings: - The evidence highlighted that there was an inconsistency and lack of understanding with regards to the threshold of opening and reviewing an ACCT. There were a number of missed opportunities to increase interactions/observations, or call for an ACCT review. The documentation was inappropriately completed, with interactions being documented at regular intervals (e.g. hourly) and the level of initial level of risk not being identified. The legibility of handwriting and signatures was unsatisfactory. During a prison officer's first interaction with Ned at 18.00 pm, whilst completing a required ACCT interaction, Ned did not engage verbally. At 18.45 pm, Ned was unresponsive and out of view to the prison officer. The prison officer escalated this as he was concerned. Oscar (the orderly officer) was called, senior officers and other prison staff entered Ned's cell. Ned was unresponsive and hanging by a ligature from his tap. Cardio pulmonary resuscitation was attempted and unsuccessful Ned was pronounced deceased at 19.15 pm.

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