Source · Prevention of Future Deaths

Tripta Bhanote

Ref: 2021-0347 Date: 16 Sep 2021 Coroner: Zafar Siddique Area: Black Country Responses identified: 0 / 1 View PDF

Care staff demonstrated a lack of clarity regarding escalation procedures for acutely unwell patients, the role of enhanced care teams, and accurate identification of Do Not Attempt Resuscitation (DNAR) status.

Date 16 Sep 2021
56-day deadline 16 Nov 2021
Responses identified 0 of 1
Care Home Health related deaths Hospital Death (Clinical Procedures and medical management) related deaths

Coroner's concerns

AI summary
Care staff demonstrated a lack of clarity regarding escalation procedures for acutely unwell patients, the role of enhanced care teams, and accurate identification of Do Not Attempt Resuscitation (DNAR) status.
View full coroner's concerns
1. Evidence emerged during the inquest that there was a lack of clarity and understanding by care staff in the requirements for escalation to emergency services when a patient/resident becomes acutely unwell.

2. There was lack of clarity and understanding by care staff of the role of the enhanced care and quality team and circumstances for referral to them.

3. There was evidence of poor procedures in place in identifying the DNAR status of residents.

Report sections

Investigation and inquest
On the 25 March 2021, I commenced an investigation into the death of Mrs Tripta Bhanote. The investigation concluded at the end of the inquest on 4 August 2021. The conclusion of the inquest was a short form conclusion of open conclusion:

The cause of death was:

1a Unascertained
Circumstances of the death
i) Mrs Bhanote was 86 years old. She had a background medical history of dementia and diabetes. Mrs Bhanote had moved into Anson Court residential care home on 26th March 2020 for respite care due to family circumstances at the family home at that time. ii) The placement was secured by the Walsall Local authority social services department. iii) She initially had trouble settling into the new environment and needed further 1:1 care and change in medication (Risperidone). iv) The respite period was subsequently extended into May 2020. v) She was found on the floor of her bedroom on the 5 May and had sustained bruising to her face and shoulder. vi) On the 9 May she was again found on the floor at around 4.45am and no apparent injuries were found. She was placed back into bed by care staff. Later that morning at around 9am she was again found on the floor by care staff. vii) Her condition declined rapidly, and there was confusion amongst staff

[IL1: PROTECT] whether a “Do not attempt to resuscitate (DNAR)” order was in place. viii) She sadly passed away a short time later.
Action should be taken
1. The care home owners may wish to consider reviewing their training and guidance on DNAR and escalation to emergency services.

2. The Hospital Trust may wish to consider reviewing their guidance and communication with care homes in relation to the role of the Enhanced care and quality team.

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Report details

Reference
2021-0347
Date of report
16 September 2021
Coroner
Zafar Siddique
Coroner area
Black Country

Responses identified

Responses identified 0 of 1
1 response not yet linked

Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 16 Nov 2021.

Sent to

Manor Court Healthcare on behalf of Anson Court Residential Home and Walsall Manor Hospital

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