The Intensive Care Unit at Queens Hospital Burton introduced a Critical Care Airway Plan, anaesthetic consultants provided airway management training, and an updated Incident Reporting Policy will include presentations and discussions at Trust learning forums; the Trust is also implementing the Patient Safety Incident Response Framework. (AI summary)
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I am writing in response to the Regulation 28 Report dated 28 April 2023, following the Inquest relating to Ms McCann's death. As a Trust we fully accept that there were significant and serious issues in the care provided to Ms McCann. We have apologised to Ms McCann's family for these failings and taken this Notice with the seriousness that they and yourself would rightly expect. We know that investigating incidents that have led, or could lead to harm is a vitally important feature of safe organisations. UHDB is committed to continued openness and transparency, and to making sure that we investigate, communicate and learn when things go wrong so that we can embed improvements that can support safer care. Enclosed you will find commentary that details the robust actions taken as a result of the learning from Ms McCann's sad case, as well as details of future planned work around our mortality governance processes, for assurance. The Trust has also retained 360 Assurance to audit the actions taken following this incident. Should you require any additional information please do not hesitate to contact me.