Source · Prevention of Future Deaths
Wayne Milne
Ref: 2023-0393
Date: 19 Oct 2023
Coroner: Julie Goulding
Area: Sefton, St Helens and Knowsley
Responses identified: 0 / 1
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Inconsistent 999 call procedures and inadequate nurse training for chest pain emergencies, coupled with low awareness of critical conditions like Dissecting Aortic Aneurysm, led to fatal delays.
Date
19 Oct 2023
56-day deadline
14 Dec 2023 est.
Responses identified
0 of 1
Coroner's concerns
Inconsistent 999 call procedures and inadequate nurse training for chest pain emergencies, coupled with low awareness of critical conditions like Dissecting Aortic Aneurysm, led to fatal delays.
View full coroner's concerns
1. The concerns within the hospital and non-compliance with the LRCP protocol has been addressed by way of an investigation & action plan.
2. The nurse at the practice told the Inquest, the procedure for practice staff calling 999 (not leaving it to the patient) in the event of a patient with chest pain and other life threatening conditions applied only to reception staff and not to nursing staff. This led to inconsistency and in this case an avoidable delay in summoning urgent medical assistance and needs reviewing/all staff working in/working on behalf of the practice need to be aware of the procedure to be followed, consideration must be given as to whether it is appropriate to have different standards for qualified nursing and administrative/non qualified nursing staff. The awareness of Dissecting Aortic Aneurysm and the rapidity at which the condition can become catastrophic/fatal also needs raising within the practice. The nurse within the practice who spoke with Wayne on the date of his death on behalf of the practice , did not escalate to a doctor, did not call 999, she did not inform the NOK of her concerns, she did not call back to see if Wayne had called for an ambulance/attended hospital and she did not alert the hospital of her suspicions
i.e. differential diagnoses including; PE, cardiac related problem or aortic aneurysm. The GP to whom this regulation 28 (Prevention of Future death) report is addressed informed the court (in a witness statement) no action had been taken within the practice since these events.
2. The nurse at the practice told the Inquest, the procedure for practice staff calling 999 (not leaving it to the patient) in the event of a patient with chest pain and other life threatening conditions applied only to reception staff and not to nursing staff. This led to inconsistency and in this case an avoidable delay in summoning urgent medical assistance and needs reviewing/all staff working in/working on behalf of the practice need to be aware of the procedure to be followed, consideration must be given as to whether it is appropriate to have different standards for qualified nursing and administrative/non qualified nursing staff. The awareness of Dissecting Aortic Aneurysm and the rapidity at which the condition can become catastrophic/fatal also needs raising within the practice. The nurse within the practice who spoke with Wayne on the date of his death on behalf of the practice , did not escalate to a doctor, did not call 999, she did not inform the NOK of her concerns, she did not call back to see if Wayne had called for an ambulance/attended hospital and she did not alert the hospital of her suspicions
i.e. differential diagnoses including; PE, cardiac related problem or aortic aneurysm. The GP to whom this regulation 28 (Prevention of Future death) report is addressed informed the court (in a witness statement) no action had been taken within the practice since these events.
Report sections
Circumstances of the death
Wayne attended hospital on 28/02/22, he was discharged without the protocols in respect of chest pain being followed, i.e. there was no 2nd ECG, no 2nd Troponin levels and no consultant review even though there should have been. On 02/03/22 Wayne called the GP practice at 08.00 hours, he received a call from a nurse at 10.25, he reported experiencing chest pain, pain when lying on his side and a pulsation at the back of his head since discharge (he was not c/o chest pain during the call). Wayne was told to go to AED (See ROI) , 999 call was not made on behalf of Wayne and the matter was not escalated to a doctor, the nurse did not follow the call up to see if Wayne had attended hospital, call the hospital or the family, even though ion evidence the nurse said an Aortic Aneurysm was one of the differential diagnoses she considered. Wayne was found deceased at c14.38, at his home. The cause of death being 1a Haemopericardium, due to 1b Dissecting Aneurysm of the Aorta II Covid 19.
Copies sent to
Head of Quality and Safety Improvement NHS Cheshire and Merseyside ICB Whiston Hospital Legal Services
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Report details
- Reference
- 2023-0393
- Date of report
- 19 October 2023
- Coroner
- Julie Goulding
- Coroner area
- Sefton, St Helens and Knowsley
Responses identified
Responses identified
0 of 1
1 response not yet linked
Organisations named in PFD reports are normally expected to respond within 56 days. Deadline: 14 Dec 2023 (estimated).
Sent to
- Rocky Lane Medical Centre