NHS England
NHS / Health Body
Action Planned
AI-generated response summary
• A community diagnostic centre opened in September 2024, providing an additional 74 plain echocardiogram slots per week. • The Trust has planned an additional 20 weekend lists for Stress Echocardiograms to address the backlog, aiming to achieve a 6-week waiting time by 31st January 2025. • The Trust's cardiology service has included CT Coronary Angiogram service provision on its service development programme for review next year.
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Dear Coroner, Re: Regulation 28 Report to Prevent Future Deaths – Ryan James Richard Campbell
Thank you for your Report to Prevent Future Deaths (hereafter “Report”) dated 1 October 2024 concerning the death of Ryan James Richard Campbell. The circumstances of death section in your Report appears incomplete, and the date of death has not been specified.
In advance of responding to the specific concerns raised in your Report, I would like to express my deep condolences to Ryan’s family and loved ones. NHS England are keen to assure the family and the Coroner that the concerns raised about Ryan’s care have been listened to and reflected upon.
Your Report raised the concern that there was an absence of a full suite of cardiac diagnostic imaging equipment at Stepping Hill Hospital, particularly CT or MR angiograms, which contributes to delays in diagnosis for patients.
My response to your Report has been informed by engagement with NHS Greater Manchester Integrated Care Board, who are the responsible commissioner for the cardiac services delivered within Stockport NHS Foundation Trust where Stepping Hill Hospital sits. Stockport NHS Foundation Trust are commissioned for the following diagnostics/services:
• Plain Echocardiogram
• Stress Echocardiogram
• Contrast Echocardiogram
• Transoesophageal Echocardiogram (TOE)
• Valve surveillance
• Electrocardiogram (ECG)
• 24 hour ECG
• 72 hour ECG
• 7 day ECG National Director of Patient Safety NHS England Wellington House 133-155 Waterloo Road London SE1 8UG
25 November 2024 A1
• 24 hour blood pressure
• Implantable loop recorder
• Myocardial Perfusion Scan (Radiology)
• Tilt Table Test Stockport NHS Foundation Trust are not commissioned for CT or MR angiograms. In Ryan’s case, the CT Coronary Angiogram (CTCA) scan that was requested following his admission to the Acute Medical unit (AMU) in December 2023 is delivered at Wythenshawe Hospital (part of Manchester University NHS Foundation Trust). Manchester University NHS Foundation Trust (MFT) have always been the regional provider for this. Some other NHS hospitals in the region do have their own CTCA service (for example, Salford Royal Hospital) but do not accept external referrals. The waiting times for CTCA at Wythenshawe Hospital have unfortunately been increasing for some time. Previously, the turnaround time for a CTCA would have been around 6-12 weeks. However, in the last year this has become around a 6 month turnaround time. Stockport NHS Foundation Trust is not an outlier in terms of being a district general hospital with a cardiology service that does not include a full suite of cardiac diagnostic imaging equipment, particularly CT or MR angiograms. The centralisation of specialist services like this is longstanding and is not unique to Stockport NHS Foundation Trust or the North West region. The Trust’s cardiology service would like to expand the diagnostics/services offered on site at Stepping Hill Hospital in the future and CT Coronary Angiogram service provision is on the Division of Medicine and Urgent Care’s service development programme for review next year. Within this review, the specific areas of focus will be equipment required and cost, radiology and other staffing requirements and availability, and the predicted demand for the service. The Trust has no plans to develop an MR angiogram service at this stage. In Ryan’s case, he had a 6 week wait for an urgent Stress Echocardiogram, which was requested by his GP on 22nd February 2024. An appointment was booked for Ryan for 3rd April 2024. This was the earliest appointment available. The waiting list at this time was 5 months. The Trust has made significant progress in relation to Stress Echocardiogram waiting times, with an additional 20 lists now planned over weekends which will cover 140 patients and should clear the backlog that the Trust is experiencing. This will bring the waiting time for Stress Echocardiograms back to 6 weeks; it is hoped this will be achieved by 31st January 2025. The service will then be achieving the 6 week standard for all patients and urgent referrals will be prioritised and booked from 2 weeks. In terms of plain echocardiograms, the community diagnostic centre (CDC) opened in September 2024, providing the Trust with an additional 74 echocardiogram slots per week, which has had a direct impact on the waiting times. Patients are now being seen within the expected 6-week timeframe for a plain echocardiogram. A2
I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Ryan, are shared across the NHS at both a national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.
Thank you for bringing these important patient safety issues to my attention and please do not hesitate to contact me should you need any further information.
Thank you for your Report to Prevent Future Deaths (hereafter “Report”) dated 1 October 2024 concerning the death of Ryan James Richard Campbell. The circumstances of death section in your Report appears incomplete, and the date of death has not been specified.
In advance of responding to the specific concerns raised in your Report, I would like to express my deep condolences to Ryan’s family and loved ones. NHS England are keen to assure the family and the Coroner that the concerns raised about Ryan’s care have been listened to and reflected upon.
Your Report raised the concern that there was an absence of a full suite of cardiac diagnostic imaging equipment at Stepping Hill Hospital, particularly CT or MR angiograms, which contributes to delays in diagnosis for patients.
My response to your Report has been informed by engagement with NHS Greater Manchester Integrated Care Board, who are the responsible commissioner for the cardiac services delivered within Stockport NHS Foundation Trust where Stepping Hill Hospital sits. Stockport NHS Foundation Trust are commissioned for the following diagnostics/services:
• Plain Echocardiogram
• Stress Echocardiogram
• Contrast Echocardiogram
• Transoesophageal Echocardiogram (TOE)
• Valve surveillance
• Electrocardiogram (ECG)
• 24 hour ECG
• 72 hour ECG
• 7 day ECG National Director of Patient Safety NHS England Wellington House 133-155 Waterloo Road London SE1 8UG
25 November 2024 A1
• 24 hour blood pressure
• Implantable loop recorder
• Myocardial Perfusion Scan (Radiology)
• Tilt Table Test Stockport NHS Foundation Trust are not commissioned for CT or MR angiograms. In Ryan’s case, the CT Coronary Angiogram (CTCA) scan that was requested following his admission to the Acute Medical unit (AMU) in December 2023 is delivered at Wythenshawe Hospital (part of Manchester University NHS Foundation Trust). Manchester University NHS Foundation Trust (MFT) have always been the regional provider for this. Some other NHS hospitals in the region do have their own CTCA service (for example, Salford Royal Hospital) but do not accept external referrals. The waiting times for CTCA at Wythenshawe Hospital have unfortunately been increasing for some time. Previously, the turnaround time for a CTCA would have been around 6-12 weeks. However, in the last year this has become around a 6 month turnaround time. Stockport NHS Foundation Trust is not an outlier in terms of being a district general hospital with a cardiology service that does not include a full suite of cardiac diagnostic imaging equipment, particularly CT or MR angiograms. The centralisation of specialist services like this is longstanding and is not unique to Stockport NHS Foundation Trust or the North West region. The Trust’s cardiology service would like to expand the diagnostics/services offered on site at Stepping Hill Hospital in the future and CT Coronary Angiogram service provision is on the Division of Medicine and Urgent Care’s service development programme for review next year. Within this review, the specific areas of focus will be equipment required and cost, radiology and other staffing requirements and availability, and the predicted demand for the service. The Trust has no plans to develop an MR angiogram service at this stage. In Ryan’s case, he had a 6 week wait for an urgent Stress Echocardiogram, which was requested by his GP on 22nd February 2024. An appointment was booked for Ryan for 3rd April 2024. This was the earliest appointment available. The waiting list at this time was 5 months. The Trust has made significant progress in relation to Stress Echocardiogram waiting times, with an additional 20 lists now planned over weekends which will cover 140 patients and should clear the backlog that the Trust is experiencing. This will bring the waiting time for Stress Echocardiograms back to 6 weeks; it is hoped this will be achieved by 31st January 2025. The service will then be achieving the 6 week standard for all patients and urgent referrals will be prioritised and booked from 2 weeks. In terms of plain echocardiograms, the community diagnostic centre (CDC) opened in September 2024, providing the Trust with an additional 74 echocardiogram slots per week, which has had a direct impact on the waiting times. Patients are now being seen within the expected 6-week timeframe for a plain echocardiogram. A2
I would also like to provide further assurances on the national NHS England work taking place around the Reports to Prevent Future Deaths. All reports received are discussed by the Regulation 28 Working Group, comprising Regional Medical Directors, and other clinical and quality colleagues from across the regions. This ensures that key learnings and insights around events, such as the sad death of Ryan, are shared across the NHS at both a national and regional level and helps us to pay close attention to any emerging trends that may require further review and action.
Thank you for bringing these important patient safety issues to my attention and please do not hesitate to contact me should you need any further information.