Source · Select Committees · Business, Innovation, Science and Trade Committee
Recommendation 9
9
Direct disputed Horizon Shortfall Scheme first offers to external mediation, bypassing the Panel.
Recommendation
The Independent Panel on the Horizon Shortfall Scheme is already backlogged. To keep cases moving, disputed first offers to claimants must not be reassessed by the Independent Panel but instead move straight into external mediation. (Recommendation, Paragraph 36)
Government Response
A response document is linked to this report, dated 25 March 2025. Response attribution to this conclusion has not been verified. Read the response document ↗