Source · Select Committees · Business, Innovation, Science and Trade Committee

Recommendation 10

10

Introduce binding timeframes for each stage of the Horizon Shortfall Scheme process.

Recommendation
Sub-postmasters should not be left in limbo, waiting years for the redress that they are due with no light at the end of the tunnel. Ongoing delays are unacceptable and action must be taken to rectify this. The Committee reiterates the recommendation of its predecessor—binding timeframes for each stage of the Horizon Shortfall Scheme process must be introduced to draw this saga to a close. To ensure that claimants are not adversely 25 impacted, timeframes should only be imposed on the administrators of the scheme, so that claimants have the time they want to consider their positions. (Recommendation, Paragraph 39) Group Litigation Order Scheme
Government Response

A response document is linked to this report, dated 25 March 2025. Response attribution to this conclusion has not been verified. Read the response document ↗