Select committee: Business, Innovation, Science and Trade Committee
Recommendation 8
1st Report - Post Office and Horizon scandal redress: Unfinished business
Published 1 Jan 2025
Addressed to Department for Business and Trade
Business, Innovation, Science and Trade Committee Post Office Horizon scandal: fast and fair redress All items in this report Report on parliament.uk ↗ Inquiry on parliament.uk ↗
Recommendation (the committee's words)
Requests for information under the Horizon Shortfall Scheme should only be made where it is deemed reasonable to increase the offer value to claimants, or in the rare instance where there may be reasonable concern about a claim’s basis of calculation. Where redress offers are calculated in-line with indicative bands or redress guidelines, we recommend that offers should be made at or above the top-end of such indicative limits. An independent case facilitator should be established with a role—on appeal by claimant representatives—in swiftly considering whether a request for information is reasonable for the above purposes. (Recommendation, Paragraph 33)
From: Business, Innovation, Science and Trade Committee, 1st Report - Post Office and Horizon scandal redress: Unfinished business (HC 341), 1 January 2025
Government response
The government responded to the whole report on 25 March 2025 (deadline 1 March 2025).