Source · Select Committees · Business and Trade Committee

Recommendation 49

49 Deferred Paragraph: 196

It is unacceptable that prepayment customers, who are often moved to a prepayment meter because...

Recommendation
It is unacceptable that prepayment customers, who are often moved to a prepayment meter because they cannot afford their energy bill, pay more for their energy than direct debit customers. We recommend that Ofgem addresses this differential, for example by reinstating the Safeguard Tariff for prepayment customers, to ensure that they pay no more than direct debit customers for their energy. This would be a temporary measure while the Government consults on the operation of a social tariff.
Government Response Summary
The government states that this is a matter for Government, not Ofgem.
Paragraph Reference: 196
Government Response Deferred
HM Government Deferred
This is a matter for Government.