Source · Select Committees · Business and Trade Committee
Recommendation 48
48
Accepted
Paragraph: 193
We recommend that the Government develops a scheme to help vulnerable customers accelerate the repayment...
Recommendation
We recommend that the Government develops a scheme to help vulnerable customers accelerate the repayment of debt that has accrued as a result of the energy pricing crisis, for example, by matching the contribution made by customers through the Fuel Direct scheme. We also recommend that Ofgem publishes data on the levels of debt in the market on a quarterly basis. We ask Ofgem to update and publish its analysis on the levels of bad debt it expects energy suppliers to accrue this winter after accounting for further increases to the price cap and the Government’s support package announced in May 2022.
Government Response Summary
Ofgem publishes data on customer debt on a quarterly basis, arising from analysis of data gathered under Social Obligations Reporting, and intends to publish updated analysis quarterly thereafter.
Paragraph Reference:
193
Government Response
Accepted
HM Government
Accepted
Ofgem publishes data on customer debt on a quarterly basis, arising from analysis of data gathered under Social Obligations Reporting. The latest publicly available data was published on 30 September, including on the number of accounts in debt and average level of debt. Ofgem intends to publish updated analysis quarterly thereafter.