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Fourteenth Report - Windrush Compensation Scheme

Public Accounts Committee HC 174 Published 27 July 2021
Report Status
Government responded
Conclusions & Recommendations
17 items (2 recs)
Government Response
AI assessment · 16 of 17 classified
Accepted 12
Accepted in Part 1
Acknowledged 1
Not Addressed 2
Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Fourteenth report from Session 2021-22 · published 8 Nov 2021
Read the government response ↗ Response on the Index
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Recommendations & Conclusions

1 item
7 Conclusion Accepted in Part

The Department expressed confidence that the scheme would be quicker and less demanding thanks to...

Conclusion
The Department expressed confidence that the scheme would be quicker and less demanding thanks to the changes it implemented in December 2020.18 We asked what the Department believed was an acceptable period to process claims and heard that it avoided … Read more
Government Response Summary
The government agrees with the committee's observation, stating it remains focused on speeding up claim processing by redesigning the claim form, refreshing caseworker guidance, recruiting more caseworkers, and improving evidence gathering. However, it will not report on the previously stated internal stretch target of paying 90% of claims by August 2021.
HM Treasury
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