49th Report - Administration of the Civil Service Pension Scheme

The Cabinet Office acknowledged that it is in everyone’s interests for unions and members of staff to be listened to and stated that its industrial relations team were providing support and assistance where appropriate. The Cabinet Office also acknowledged it … Read more The Cabinet Office acknowledged that it is in everyone’s interests for unions and members of staff to be listened to and stated that its industrial relations team were providing support and assistance where appropriate. The Cabinet Office also acknowledged it has a responsibility to manage the risk of transfer. It made reference to ongoing discussions between the union, MyCSP and Capita, while claiming that given it was not the actual employer it could merely advise and support where appropriate.39 Following our evidence session the PCS wrote to us and stated that Capita had proposed to commence discussions with a view to recognising PCS in relation to members employed on the Scheme once the contract commences on 1 December 2025.40 However, on 1 August 2025 PCS announced a further six weeks of strike action, citing MyCSP’s continuing refusal to recognise the union or include it in negotiations.41 Show less

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We questioned the Cabinet Office how confident it was that there would be a smooth transition and that members would receive no disruption to service. The Cabinet Office acknowledged that delays to key deliverables were a significant concern though noted … Read more We questioned the Cabinet Office how confident it was that there would be a smooth transition and that members would receive no disruption to service. The Cabinet Office acknowledged that delays to key deliverables were a significant concern though noted that each milestone has a range of work packages that sit underneath it and therefore focusing on the completion of the whole milestone probably belies how much work has actually happened. It told us that it believed Capita had underestimated the complexity of the transition and the length of time it would take to implement the technology and that it was working with Capita to produce a new delivery plan with realistic dates.49 Show less

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In response to the 2018 McCloud judgement, the Government created the ‘Remedy’ programme to implement remedies to all affected members across the public sector. Applying remedies to affected civil service members requires MyCSP to send Remedial Service Statements (RSSs) to those members, presenting them with two pension options, essentially either …

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