Source · Select Committees · Public Accounts Committee
49th Report - Administration of the Civil Service Pension Scheme
Public Accounts Committee
HC 888
Published 24 October 2025
Conclusions (1)
7
Conclusion
Deferred
We asked the Cabinet Office and MyCSP why complaint levels were so high. Both the Cabinet Office and MyCSP told us that complaint levels and performance failures in 2024 were partly attributable to a shortage of staff. MyCSP’s core staffing level peaked in October 2023 before declining from then to …
Government Response Summary
The government's response, despite stating agreement and implementation, discussed effective engagement, developer contributions, and support for Local Planning Authorities, completely unrelated to the pension scheme administration and staff shortages mentioned in the committee's conclusion.