Source · Select Committees · Public Accounts Committee

49th Report - Administration of the Civil Service Pension Scheme

Public Accounts Committee HC 888 Published 24 October 2025

Report Status

Government responded

Conclusions & Recommendations

27 items (18 recs)

Source

View on Parliament website ↗

Government Response

AI assessment · 27 of 27 classified

Accepted 9

Acknowledged 6

Deferred 1

Not Addressed 3

Rejected 8

Government response

Treasury minutes: Government response to the Committee of Public Accounts on the Forth-ninth report from Session 2024-26 · published 19 Jan 2026

Read the government response ↗ Response on the Index

Recommendations & Conclusions

1 item

7 Conclusion Deferred

High complaint levels linked to MyCSP staff shortages and turnover from contract transfer

Conclusion

We asked the Cabinet Office and MyCSP why complaint levels were so high. Both the Cabinet Office and MyCSP told us that complaint levels and performance failures in 2024 were partly attributable to a shortage of staff. MyCSP’s core staffing … Read more

Government Response Summary

The government's response, despite stating agreement and implementation, discussed effective engagement, developer contributions, and support for Local Planning Authorities, completely unrelated to the pension scheme administration and staff shortages mentioned in the committee's conclusion.

HM Treasury

View Details →