Source · Select Committees · Public Accounts Committee
67th Report - NS&I’s transformation programme
Public Accounts Committee
HC 1237
Published 13 February 2026
Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Sixty-seventh report from Session 2024-26 · published 7 Apr 2026
Recommendations & Conclusions
7
Conclusion
Not Addressed
NS&I attempted an overly complex, risky programme with too many parallel transitions.
Conclusion
We asked NS&I why it had been trying to do such a complex Programme, splitting operations undertaken by a single supplier into a multi-supplier model, in such a risky way. The NAO report shows that NS&I original planned expected four …
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Government Response Summary
The government's response completely fails to address the committee's conclusion about NS&I's complex programme transition and the need for re-evaluation, instead discussing unrelated matters concerning Carer's Allowance overpayments and reassessments.
HM Treasury
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