Source · Select Committees · Public Accounts Committee
67th Report - NS&I’s transformation programme
Public Accounts Committee
HC 1237
Published 13 February 2026
Conclusions (1)
7
Conclusion
Not Addressed
We asked NS&I why it had been trying to do such a complex Programme, splitting operations undertaken by a single supplier into a multi-supplier model, in such a risky way. The NAO report shows that NS&I original planned expected four transition stages to happen largely at the same time, and …
Government Response Summary
The government's response completely fails to address the committee's conclusion about NS&I's complex programme transition and the need for re-evaluation, instead discussing unrelated matters concerning Carer's Allowance overpayments and reassessments.