Select committee: Public Accounts Committee

Conclusion 21

Thirty-Fifth Report - Supporting mobile connectivity Published 28 May 2024 Addressed to HM Treasury
Conclusion (the committee's words)
The Department told us that local gaps in 4G coverage may not be due to the lack of a mast, but due to the nature of the equipment on that mast; for example, the antennas may not be angled correctly or the equipment may not be strong enough to provide full coverage. However, the Department acknowledged that the coverage data it currently has does not enable it to understand these very local gaps in coverage or to identify the infrastructure adjustments needed to address them.39

From: Public Accounts Committee, Thirty-Fifth Report - Supporting mobile connectivity (HC 650), 28 May 2024

Government response

The government responded to the whole report on 11 July 2025 (deadline 28 July 2024).

Summary written by Accountability Index from the government's response. It is not the government's own words.

The government states that it "agrees with the Committee's recommendation" on each of the seven recommendations in the report, giving target implementation dates between December 2024 and January 2027.

  • On cost certainty, the government says the grant structure "moves the majority of the financial risk for delivery outside government" and that a capped fund for the Total Not Spot element means its contribution "cannot exceed £300.7 million".
  • On areas left without 4G, the government says it "is not possible to predict with a high degree of certainty" which areas these will be at this stage; identification will be undertaken "upon completion of the site acquisition phase". Target date: January 2027.
  • On coverage data, the department "will ask that Ofcom examines any cases where areas have lost all mobile connectivity following 3G switch off" and will work with Ofcom to "consider other ways that consumers can report gaps in coverage". Target date: January 2025.
  • On 5G, the government says standalone 5G is commercially funded "with no government subsidy", and that it will provide an evaluation of the Open Networks Programme and 5G Innovation Regions "following their conclusion in 2025".

Read the government's response ↗ Report an error